Video: Prescribing in Bp

Bp_Blog_Bp Video

This BeInTheKnow session aims to provide clinicians with a comprehensive overview of all facets of prescribing within Bp

The webinar will cover the following topics:
(Drag the progress bar in the video below to jump to a specific section)

– Registering and Installing MIMS Integrated and NZULM [1:32]
– Setting script paper printer/tray defaults [02:55]
– Setting individual prescribing defaults for each doctor [04:15]
– Prescribing in Bp [06:41]
– AIP, My Health Record & SafeScript [18:03]
– Saving and maintaining dosages [21:19]
– Repeating Prescriptions [25:00]
– Creating pre-set Medication protocols for different conditions or procedures [25:42]

Watch the video and join our expert trainer Warren Goertz to learn about Prescribing within Bp!

Bp Tips & Tricks: Creating a Prescribing Protocol

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If you find yourself frequently prescribing a specific combination of medications and could benefit from these combinations being easily accessible, then creating a Prescribing Protocol may be the shortcut you’re looking for!

The major advantage of creating a Prescribing Protocol in Bp is the time saved for any future prescriptions that require those repeat medications. Creating the Protocol will allow you to select it in only a few clicks, rather than adding each individual medication every time. It is also worth noting that when prescribing via a Protocol, Bp will still look for interactions and allergies, just as it would if you were prescribing a single medication, so there is no loss of this important functionality when utilising a Prescribing Protocol.

To Create a Prescribing Protocol:

1. Click Setup> Medical> Medications Protocol.
2. Click the New button to create the new Protocol.

(The Choose Medications screen should be displayed)

3. Select the first required medication (From Mims, Custom List or NZULM).
4. Click the OK button.

The Prescription Item Details screen should be displayed:

VIP.Net Prescribing Protocol display screenshot_1

Write a name for the Protocol into the protocol field.
6. Complete the Prescription details for dose and frequency and click the OK button.
7. Click the New button to add a second item to the Protocol.
8. Select the required medication and click the OK button.

(The Prescription Item Details screen should be displayed)

9. Select the newly created Protocol from step 5 in the Protocol drop down menu.
10. Complete the Prescription details for dose and frequency and click the OK button.
11. Repeat the process to add more medications to the Protocol.
12. Click the Close button of the Maintain Medication Protocols screen when no more medication items are to be added to the Protocol. More items can be added to this protocol in the future through the Maintain Medication Protocols screen.

To Prescribe the Protocol of Medications.

1. Click the Prescribing button (F9) to show the Medications screen.
2. Click the Protocols button.

VIP.Net Prescribing Protocol display screenshot_2

The Maintain Medication Protocols window is displayed. This will show all saved Protocols.

VIP.Net Prescribing Protocol display screenshot_3

Highlight the Protocol from the list.
5. Click the Select button.
6. Click the Print button to prescribe the Protocol.

VIP.Net Prescribing Protocol display screenshot_4

Authored by:

Suzi Eley Blog Author Image

Suzi Eley
Product Training, Knowledge & Deployment Leader at Best Practice Software

Preparing for the Introduction of Medicare Web Services – Taking Your First Steps

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You’ll all be aware that Services Australia is upgrading the technology used by Practice management software such as Bp Premier and Bp to connect to digital health services such as Medicare online. Hopefully, you also know that this new technology will replace the existing Medicare client adapter and PKI certificates, and that will be facilitated by the use of PRODA. Most importantly, what you definitely need to know is that Practices must migrate to this new technology by March 2022, to maintain access to Medicare Online functionality.

What you might not know, is that while March 2022 may seem too far away to begin preparation, now is actually the perfect time for you to start preparing for Medicare Web Services. There are a few steps in this process and you can not only be across what this change is all about, you can also complete steps 1 – 4, right now. Imagine that – you’d already be 70% of the way there, and across one of the biggest technological changes in the healthcare industry for quite a while, with plenty of time to spare.

Ok, so you’re ready to take the first steps?

  • Firstly, familiarize yourself with what this change is all about, and how it will impact you and your Practice by clicking here to watch this short introduction to Medicare Web Services and PRODA.
  • Next up, click here to view Step 1. Registering an individual account in PRODA. Already got one? Fantastic! Onto the next step. Does everyone in the Practice need one? No. Not sure if that’s you? The clip in this step covers that.
  • Click here to access Step 2. Registering an organisation in PRODA. Already got one? Even better. Step 3 will be for you.
  • Click here to access Step 3. Managing members and delegates in PRODA.
  • Finally, this one is only relevant if you actually have subsidiary organisations. Click here to access Step 4. Add subsidiaries. Not sure you if you have any? The clip in this step will guide you through what they are, if they’re applicable to you and whether you need to register them.

And that’s pretty much it for now! You’re 70% of the way to preparing for Medicare Web Services access through your software! What happens next? Well the team here at Best Practice Software are working hard to develop the product versions integrated with Medicare Web Services by the end of Q3 this year. Plenty of time to complete the final two configuration steps from within your software. Stay tuned to our Knowledge Base and communications for more information, or you can contact us with any questions on

Authored by:

Suzi Eley Blog Author Image

Suzi Eley
Product Training, Knowledge & Deployment Leader at Best Practice Software

Video: Bp TOPAZ Release Supplement for Bp & My Health Record

Bp_Blog_Video Bp TOPAZ Release Supplement

This product release activity contains important information about enhanced My Health Record functionality that is included in the TOPAZ release of Bp

It is designed to familiarise you with the type of information you can view in My Health Record for your patients, security you can implement in your clinic around accessing My Health Record and uploading both a prescription episode and specialist letters to your patients’ records.

Video: The Charges Screen in Bp

Bp_Blog_Video Charges Screen in Bp

This Be In The Know webinar will cover the Charges Screen in Bp

The webinar will cover the following topics:
(Drag the progress bar in the video below to jump to a specific section)

– Navigating around the Charges screen [00:52]
– The Provider charge screens [04:29]
– Billing per provider [06:39]
– The function buttons at the bottom of the screen [08:09]
– Setting up Item Fees for private items [10:24]
– Looking at the set up of MBS items and copying MBS items [15:09]
– Billing Protocols [19:44]
– Working with Feescalers [21:28]
– Working with Subsidisers [25:39]
– Updating fees [26:55]
– Assistance Fees – Australia Only [29:18]
– Scaling – Australia Only [31:22]

Watch the video and join our expert trainer, Jo Monson, to learn about the Charges Screen in Bp!

Medicare Web Services is Coming! What Does that Mean For Your Practice?

Medicare Web Services Coming Soon

An Update on Medicare Web services – for our Australian Customers

As you may be aware, Services Australia is upgrading the current technology used by practice management software, to connect to critical digital health services such as Medicare/DVA Claiming, Eclipse and the Australian Immunisation Register.

A number of our products currently connect to Services Australia via a Medicare Client Adaptor, which utilises a Medicare PKI certificate also known as a site certificate. As per the new requirements, practice management software vendors will be replacing this Medicare PKI certificate method with a Provider Digital Access (PRODA) account, which will lead to the replacement of the current Medicare Client Adaptor technology.

What does this mean for your Practice?

Practices may have already started receiving information about this change from Services Australia stating that from the 13th of March 2022, the current methods for accessing Medicare/DVA Claiming, Eclipse and the Australian Immunisation Register will no longer be available. To ensure your Practice is not impacted by this change it is extremely important you upgrade to a version of your software that supports Medicare Web services. We expect these updates to be available for our Bp Premier and Bp Practices in calendar year Q4 2021 in order to provide our customers with enough time to complete the upgrade prior to the March 2022 deadline.

From a software workflow perspective, we expect minimal change and the transition to using Medicare Web services for Practice staff will be seamless. However, there will be some configuration needed for some products, as part of the upgrade process, to ensure that you have linked your PRODA account as per the new requirements.

Our Training team is busily preparing education sessions, resources and Knowledge Base updates to assist our Practices in preparing and implementing these important changes!

As our Bp Allied product currently uses a third-party solution to deliver Services Australia functionality, these changes will occur in the background. From a software workflow perspective we expect minimal change, and the transition to using Medicare Web services for Practice staff should be seamless. However, there may be some configuration changes in Bp Allied as part of the upgrade process. There is no need for Bp Allied practices to complete any preparation activities at this stage. 

What can you do now to prepare? (For Bp Premier and Bp Practices only)

If your Practice does not currently have a PRODA account, we suggest creating one ahead of time to ensure you are familiar with its interface and the appropriate authorisation levels are set up for your organisation. This will become important when linking your practice management software (Bp Premier, Bp to your organisation’s PRODA account.  If you already have a PRODA account, you can jump right into linking Medicare Online as a service provider to your organisation. Easy to follow steps are provided on the Services Australia website under  “Learn how to add and link Medicare Online (including ECLIPSE, DVA and AIR) to your organisation in PRODA.”

We also highly recommend signing up to our training events, downloading our resources and thoroughly reviewing our Knowledge Base once notified that these are available. We expect to have more information regarding these resources at the end of May.

Any questions? Our team can also be contacted via email at

What is Best Practice Software doing?

We are currently enhancing our Bp Premier and Bp products to support the transition to PRODA and Medicare Web services. This functionality will be made available via our Program Updates from Q4 2021, providing our Practices with plenty of time to upgrade their software and become familiar with web services before the software vendors cut-off date in March 2022.

As mentioned above, our Bp Allied product product currently uses a third-party solution to deliver Services Australia functionality and these changes will occur in the background. From a software workflow perspective, we expect minimal change and the transition to using Medicare Web services for Practice staff will be seamless. However, there may be some configuration changes in Bp Allied as part of the upgrade process.

Are you interested in becoming an early adopter of Medicare Web services or do you have further questions?

Contact our team on We will register your interest and provide further information as we progress our development.

Authored by:

Jessica White Author Blog Picture

Jessica White
Manager of Commercial & Customer Enablement at Best Practice Software

My Health Record in Bp – A Preview of Upcoming Enhancements

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Our newest exciting release for Bp – Topaz – is nearly ready to be released. It is currently undergoing a stringent beta testing process to ensure the new My Health Record enhancements are functioning correctly.

My Health Record in Bp has been available for a number of years, however new functionality will make it easier for your clinic to view, download and upload patient clinical information.

You will be able to view uploaded letters, shared health summaries, prescription and dispensing records, pathology and diagnostic imaging overviews for your patients if they have opted in to My Health Record and they have given other providers their consent to share their clinical information.

My Health Record in Bp screenshot

Similarly for you as a health provider, if your patients consent to the uploading of information to My Health Record, you will be able to upload your specialist letters through My Health Record, and prescribing records using the eRx gateway.

If your clinic is wanting to access My Health Record in Bp, please contact Health Professional Online Services (HPOS) to apply for the new NASH PKI certificate. This will give you access to both My Health Record, the Online Provider Directory and Secure Messaging, if you use HealthLink as your Secure Messaging Provider.

Topaz also introduces new functionality to save images externally to the Bp database on SQL. This functionality is already in place for sites who have been transitioned to Bp from 2016. You can still view, import and attach images (including incoming scanned documents) as you are currently able to do, but an external image folder ensures the growth rate of your database is reduced significantly. 

It is imperative that you engage your IT personnel to ensure you are following all pre-enablement steps included in the new Knowledge Base article ‘Transfer Images from Database’. This article will be available with the release of Bp Topaz. Search the Knowledge Base for ‘Images Folder’ for assistance in setting up the folder where images will be stored going forward.

We look forward to releasing Topaz shortly and offering you these exciting My Health Record integration enhancements that come with it.

Authored by:

My Health Record in Bp - Jo Monson Author Image

Johanna Monson
Training and Deployment Specialist at Best Practice Software

It’s All About You! – Customising Bp

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What is so different about Bp that makes it attractive to specialists of varying disciplines? How is it that we can make one product fit different specialties and a diverse set of workflow requirements? In this article, we’ll focus on how customising Bp can make it work exactly the way you need it to.

The ability to customise Bp is what sets it apart from other Practice management systems tailored to specialists.  In this article, we’ll explore how it can benefit your clinic.

It’s not uncommon to hear that some providers offer customisation in their product.

But what does that actually mean? For us, customising Bp means flexibility in how we enable you to capture information about your patients, as we recognise that every clinic has different needs in this area.

Being at the forefront of new Bp sales, as well as project managing new Bp deployments, I regularly engage with our new users to discuss their unique requirements.

Customising Bp can be achieved in a few different areas:

  • Medical desktop screens (where consultation notes are recorded)
  • Patient demographics screens
  • Provider details screens
  • Organisation details screens

To make this level of customisation possible, we use custom screens that can be linked together to form a comprehensive data capturing tool. We call the various screens user-defined forms – or UDFs.

Let’s look at medical desktop screens first.

Medical Desktop Custom Screens

Multiple UDFs can be designed to capture unique information relevant to each clinician’s speciality.

For example, an Ophthalmologist could create a medical desktop screen that records visual acuity and macular degeneration information from the front page, and sub-pages might include fields for recording pre and post-surgery information for cataract surgeries.

An Endocrinologist could create a medical desktop with diabetes-related fields as part of the front page, with sub-pages for cardiovascular risk assessment.

A Gastroenterologist could create a medical desktop with endoscopy and colonoscopy related fields as part of the front page, with sub-pages for recording number, size, type of ulcers, polyps etc. A Cardiologist would have their own data capturing requirements such as ECG, Echo etc.

Custom fields within each form can be added as radio buttons, tick boxes, drop down lists or free text, depending on the clinician’s needs. Each of the fields can be set up to allow only a certain type of data input (such as numeric or text), and each provider in the same Practice can have their own unique set of screens that will load automatically when they log in to the system.

Another significant benefit of custom fields is that they can be reported on. An example of such a report would be to check how many patients with a certain condition, e.g. inter ocular pressure/ulcer type/cholesterol level, in a specified age group were examined by the clinic in a chosen period of time. Also of note is that any data entered into a UDF can automatically populate your letter or report back to a patient’s referring providers, reducing the time you spend creating these reports and eliminating data inaccuracies caused by transcription errors.

Some examples of customised medical desktop screens are displayed below.

A medical desktop for a Cardiologist:

A medical desktop for an Orthopaedic Surgeon:

A Technician screen (sub-page) for an Ophthalmology Practice:

Patient Demographic Custom Screens

In a similar vein to medical desktop screens, customising Bp through patient demographic screens allows a clinic to record additional information when compared to standard demographic screens. Additional information includes data such as warnings, language, smoking or alcohol use, excess and co-payments for health insurance, etc. It can also be used to capture data for marketing purposes – such as how a patient heard about the clinic.

Data from customised patient demographic screens can be used to collect information for clinical research purposes. Multiple sub-screens can also be created to capture and group relevant information together.

Some examples of this are displayed below.

Financial sub-page (Australia):

Financial sub-page (New Zealand):

Provider Custom Screens

Sometimes, a clinic would like to record additional information about a provider  – such as an application form, or information about a provider’s history, education or family. All of this and more can be recorded in a customised screen in the provider’s section of the system.

An example of a customer provider screen is displayed below:

Organisation Custom Screens

Various organisations that are recorded in the Bp system (e.g. hospitals, workover entities, employers or insurance providers) may require the ability to capture multiple entries of contact information, policies, procedures and the like. Customising this section of Bp allows users to do this.
An example of a customised organisation screen is displayed below:
Customising Bp through the editing of custom screens can, at first, appear to be a complex undertaking. However, once you learn the basics, you’ll find that it’s actually quite easy, and the possibilities are endless!
Some of our users take particular pride in creating their own designs which they are more than willing to share with others – one such user is the Barossa Eye Clinic in South Australia. We recently featured them in a Bp case study.
For additional information on how to create UDFs, search for Creating a UDF in the Bp Knowledge Base.
While the initial customisation of Bp for newly deployed clinics is included in the data configuration costs, further customisation for existing clients can be performed by following articles and videos available in the Knowledge Base. Alternatively, customisation can be carried out by Best Practice Software as a paid service.
I hope this article has been useful in explaining the wide range of options available when customising Bp, and hopefully you’ve already got some ideas on how these customisations can help your Practice.
If you’d like to know more, do not hesitate to browse our Knowledge Base for more information, or contact us on 1800 401 111 (Australia), or 0800 401 111 (New Zealand). You can also email us at to discuss your options.

Authored by:

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Lucja Nowowiejski
Bp Account Specialist at Best Practice Software

Australian Government Health Initiatives – A Look at the Past, Present and Future

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Necessity is the mother of invention. It’s a phrase that many of us have likely heard before, and it’s one that, in many ways, encapsulates how agile the world has had to be in navigating the curveball that was the year 2020.

To combat the various challenges that have arrived with the COVID-19 pandemic, a range of Australian government health initiatives have been mobilised to adapt to the changing healthcare landscape.

Electronic Prescribing

Arguably the most impactful of 2020’s Australian government health initiatives was the fast-tracking of the ePrescribing rollout. With Practices closing to walk-in patients and reverting almost entirely to remote and telehealth consultations, Electronic Prescribing was the next logical step in minimising risk to both doctors and patients.

To assist with the introduction of ePrescribing in the Bp Premier Jade SP3 update, we produced a range of content helping Practices to get started with ePrescribing, our training team produced an Electronic Prescribing Masterclass, and we were proud to announce that Australia’s first ePrescription was processed through Bp Premier in May 2020.

While Electronic Prescribing has been an invaluable tool during the COVID-19 pandemic, the convenience it offers both doctors and patients is a benefit that will remain a constant well into the future.

Secure Messaging

A core part of healthcare in Australia today is the ongoing communication between healthcare providers. As is the nature of discussing medical issues, many of the communications are sensitive in nature, and are often transmitted over unsecure channels, or channels that experience incompatibilities – leading to the potential of communication breakdown, poor outcomes and an inefficient transfer of information.

The national Australian government health initiative on Secure Messaging was agreed upon in 2019 and began work in 2020 in an effort to improve the encrypted electronic exchange of patient healthcare information between healthcare providers. Typical use cases included discharge summaries, referrals and requests and the receipt of results.

Bp Software’s Commercial and Customer Enablement Manager Monica Reed wrote an article on the Secure Messaging initiative, outlining the importance of the functionality, how Best Practice Software got involved, and when Practices can expect Enhanced Secure Messaging to be more widely available.

Active Ingredient Prescribing

From February 2021, prescribing medication by its active ingredient will be a mandatory requirement. This was announced alongside the government’s 2018-2019 Electronic Prescribing budget, and means Practices will need to be on the latest software version to comply, Bp Premier Saffron and Bp Ruby SP3.

The regulation mandates the inclusion of active ingredients on all PBS and RPBS prescriptions, with exceptions for handwritten prescriptions, paper-based medication charts in residential aged care settings. medicines with four or more active ingredients and non-medicinal items which don’t have active ingredients (e.g. dressings, nutritional products). Brand names will be able to be included in the prescription if deemed clinically necessary by the prescriber, but the active ingredient will still need to be listed first as per regulations.

To help prepare our customers for this change, we produced an introductory article, outlining what Active Ingredient Prescribing would mean for your Practice, as well as videos explaining the process and impact of the initiative on both patients and practitioners – helping to bring everyone up to speed before the regulations take effect in early 2021.

Real-Time Prescription Monitoring

Though technically introduced late in 2019, the National Real Time Prescription Monitoring (RTPM) initiative has seen significant progress in 2020.

The misuse of controlled substances and medication is an area of growing concern. The RTPM initiative is designed to help reduce the misuse of controlled substances, while ensuring that patients who genuinely need these medications can still get them. The RTPM initiative consists of a National Data Exchange (NDE), and regulatory systems managed by each individual state or territory.

States are now working to integrate their regulatory systems with the database – as we’ve seen successfully occur with Victoria’s SafeScripts platform, and the soon to be delivered ScriptCheckSA in South Australia.

Read more about the Real Time Prescription Monitoring initiative here.

National Cancer Screening Register

The last, but certainly not least among 2020’s important initiatives was the National Cancer Screening Register (NCSR), and this integration is available in Bp Premier with our latest Saffron release.

The NCSR is a Department of Health initiative developed to encourage and support bowel cancer and cervical cancer screening. The register has been developed by Telstra Health in partnership with state and territory governments. We’ve partnered with Telstra Health and government departments to integrate the NCSR with Bp Premier to enable simple electronic capture of cancer related health information.

The NCSR provides a range of significant benefits to patients – such as screening reminders and having their doctor make better informed decision with access to their screening history, but it benefits practitioners as well through the ability to order screening test kits, receiving reminders for patients who are overdue for a screening or follow-up, and manage their patients’ program participation.

All of this is now accessible through Bp Premier’s Saffron release, and you can read an article on the National Cancer Screening Register initiative here.

Australian Government Health Initiatives in 2021

Electronic Prescription Token Solution to Integrate with Medisecure

In supporting 2020’s ePrescribing rollout, and the initial introduction of an electronic prescribing token solution integrated with the eRx prescription exchange service, Bp Software will introduce an electronic prescribing token solution integrated with the Medisecure prescription exchange service in Saffron SP1.

We’ve listened to the feedback and understood that a choice of prescription exchange is important to our GP users, so we are working together with Medisecure to deliver this in our next release.

Supporting the Active Script List

In 2021 we’ll be working with the relevant government bodies to extend Bp Premier’s Electronic Prescribing functionality to support the Active Script List. Currently, when a patient seeks to fill a prescription electronically, they do so via a token on their electronic device. A token that is lost, misplaced or accidentally deleted needs to be resent to the patient by the Practice.

Under the Active Script List initiative, pharmacists will be able to verify a patient’s identity and view their valid electronic prescriptions, then safely dispense the necessary medications.

The primary goal of the Active Script List is to overcome the issue of lost tokens, and assist medication management and adherence, especially for patients who are on a schedule of multiple medications.

Medicare Web Services

The Medicare Client Adaptor is how providers currently connect to Medicare Online Claiming, however the technology is quickly becoming dated and providers are being encouraged to transition to the new method of connection, called Web Services. From the 13th of March in 2022, the Medicare Client Adaptor will be retired and no longer accessible.

Currently, Bp Premier and Bp connect to Services Australia using the Medicare Client Adaptor. However, due to the eventual transition over to Web Services, there is significant work being undertaken to update Bp Premier and Bp to utilise this newer method of authentication and connection.

You can read more about Medicare Web Services here.

COVID-19 Vaccine Reporting Initiatives

Currently in Australia, the recording of vaccinations is encouraged, but not mandatory. A bill currently moving through Australian Parliament will compel GPs and other vaccine providers to report all newly administered vaccines to the Australian Immunisation Register. The aim of the bill is to support the rollout of the COVID-19 vaccine, and the ongoing administration of the National Immunisation Program.

In preparation of the national rollout of the COVID-19 vaccine, Bp Premier’s latest Saffron release provides the functionality to record a patient’s vaccine serial number.

Bp Software is committed and actively participating in government and industry information sessions to ensure that, as we learn more about the mandatory reporting requirements and anticipated upload of vaccine data to the Australian Immunisation Register, we can ensure that our products will comply with user needs.

2020 presented the world, and the healthcare industry in particular, with many unique challenges. While many of the Australian government health initiatives outlined above already had wheels in motion, the fast tracking and prioritising of their rollouts have helped the healthcare industry to remain adaptive to a rapidly shifting landscape.

Important initiatives continue to be the focus in 2021, and will no doubt help to strengthen the Australian healthcare industry – offering innumerable benefits for providers, practitioners and patients alike.

ScriptCheckSA – Real Time Prescription Monitoring Coming March 2021

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If you were following our blog in the earlier months of 2020, you may recall an article we published on SafeScript, the Victorian government’s real time prescription monitoring solution. The South Australian government has now followed suit with the implementation of ScriptCheckSA, scheduled to be implemented in late March 2021.

ScriptCheckSA is South Australia’s real time prescription monitoring computer system and provides prescribers and pharmacists with real-time information about a patient’s use of monitored and controlled drugs, which is an invaluable resource if they are considering prescribing or dispensing these drugs. Having access to this kind of information ultimately leads to safer clinical decisions.

Prescription drug dependence, misuse and diversion are an increasing concern in Australia. A real time monitoring system such as ScriptCheckSA helps to alleviate misuse, while still ensuring that patients who genuinely require access to these medications can still obtain them.

How Will ScriptCheckSA Impact Prescribers?

ScriptCheckSA is not intended to prevent doctors or pharmacists from prescribing or dispensing monitored or controlled drugs – whether it is appropriate to prescribe a particular medication remains the clinical decision of the treating prescriber or pharmacist.

For our South Australian Practices, the implementation of ScriptCheckSA will allow you to safely prescribe and dispense high-risk medication, and transmit that information in real time to a centralised database, which can then be accessed by other doctors and pharmacists in subsequent consultations. This provides access to valuable information for prescribers and dispensers to facilitate the early identification, treatment and support for patients who may be starting to show signs of drug dependence.

What Can You Do To Prepare Now?

In preparation for ScriptCheckSA, a legislative change was made to the Controlled Substances (Poisons) Regulations 2011, including mandatory Drugs of Dependency reporting to the Department of Health SA from 1st November 2020. You can read more about this here

If your Patient Management System has integration with a Prescription Exchange service and you have this enabled the reporting will be done automatically.

For Bp Premier Practices:

  • Ensure that you upgrade to Bp Premier Saffron edition when it is released.
  • Ensure that your Practice has activated either eRx or Medisecure as a prescription exchange service. For more information on this please refer to our Knowledge Base, which can be accessed in Bp Premier by selecting Help > Online, and searching for either eRx or Medisecure.
  • View our Real-Time Prescription Monitoring setup guide available on our Knowledge Base, which can be accessed in Bp Premier by selecting Help > Online, and searching for real time prescription monitoring.

For Bp Practices:

  • Ensure that you are using the latest release of Bp
  • Ensure the eRx prescription exchange service is activated. For more information on this, please refer to our Knowledge Base by selecting Help > Online from within Bp

Where Can You Find More Information?

A list of frequently asked questions is available on the SAHealth website here. If you have a specific enquiry pertaining to the rollout and implementation of ScriptCheckSA, get in contact here.