Contact Support
Thanks for Getting in Touch!
Support for our products and services is available during the hours listed below. If you are calling us and require assistance with Best Health App, please contact Bp Premier support. If you require assistance with MEMOTXT, please contact VIP Gold support..
To ensure our team can best assist you, please only submit support enquiries through this page. For other enquiries, please use the options below.
Call Us
AU 1300 40 1111 | NZ 0800 40 1111
+61 7 3223 7700 (callers outside Australia and New Zealand)
Please note: We’re closed on Australian national and New Zealand national public holidays.
Online support enquiries/requests have a low priority support service level – it may be up to 5 business days before being assigned to a Support agent. For a high priority support service level, please call our Support team.
*AEDT applies, **NZDT applies
7am – 6pm AEST from Monday to Friday
8am – 5pm AEST from Monday to Friday*
AU: 8am – 6pm AEST from Monday to Friday*
AU: 8am – 6pm AEST from Monday to Friday*
NZ: 7am – 6pm NZST from Monday to Friday**
