AIMatters focuses on bringing technology to healthcare systems using artificial intelligence through an omni-channel interactive booking system available 24×7, 365 days a year.
AIMatters Australia is a DNA company that was formed in 2020. Due to the current medical landscape, artificial intelligence has never been in more demand to reduce costs and increase customer response rates. AIMatters works hand in hand to implement artificial intelligence in healthcare, and assists with booking appointments and post-discharge procedures.
AIMatters can assist your Practice with:
- Reducing administrative burden on your front desk, with zero call waiting times
- Appointment bookings over the phone or chat, available 24 hours a day, 365 days a year
- Ensuring all incoming calls are answered by our AI, without any dropouts
- Uploading specialist and other referral forms – instructions on how to do so can be sent to patients directly via text message
- A dedicated operator available locally when the patient would prefer to speak to a person directly regarding their booking
Every call or online chat will be monitored for quality assurance and efficient service.
For more information on AIMatters, please contact us at the details below.