Registrations now open for Australia’s leading Medical IT Summit

Registrations are now open for the Bp Premier Summit 2020, Best Practice Software’s popular event that brings Bp Premier users together with the Best Practice team, vendors, health providers, medical organisations and a world class group of presenters. It will be held from Friday 22nd May to Sunday 24th May 2020 at the Brisbane Exhibition and Convention Centre at South Bank.

Best Practice CEO Dr Frank Pyefinch said it will be a tremendous event.

“This is our 6th Bp Summit and we believe we’ve excelled ourselves with an excellent program” Dr Pyefinch said. “Bp Premier Summit 2020 will provide delegates with a wealth of experience, new skills and new ideas from inspiring speakers, plus they’ll still have time to unwind and catch up with colleagues, which is always a great part of our Summits”.

With so many exciting developments to showcase, Bp Premier Summit 2020 is an event not to be missed.

“Bp Premier’s functionality now goes beyond the Practice, becoming the digital nerve centre linking our customers to an ever-widening network of medical services, health providers and government institutions, which will be covered in detail in world class presentations” said Dr Pyefinch. “With Bp Premier users also connecting to patients like never before with the Best Health App there is much to celebrate”.

The 2020 Summit will also give Bp Premier users a unique opportunity to engage with many more of Bp Premier’s partners and vendors of integrated and compatible technologies.

“But it won’t be all business” said Dr Pyefinch. “Delegates will enjoy a Brisbane River cruise on the amazing Yot Club Super Yacht on the Saturday night”.

Full details of the action-packed Bp Premier Summit 2020 program can be found here.

Registrations are now open, with Early Bird rate available until the end of the 2019 and can be made directly here.  And for a full rundown and the latest news visit the dedicated Bp Premier Summit 2020 website here.

Bp Classroom kicks off in February

Make 2019 the year you and your team get the most from Bp Premier, with these fabulous training courses in a capital city near you. Whether you want to know about Management Essentials, Clinical Essentials, Advanced Management, or the new Bp Comms features coming out in Bp Premier Indigo SPI – there’s a course for you. Check the dates and locations here
Our Support Team will be here for you over the Christmas/New Year period: WORK DAYS (27th, 28th and 31st December) AUSTRALIA Bp Premier: 7am to 6pm (AEST) Bp 8am to 6pm (AEDT) Bp Allied: 8am to 5pm (AEDT) NEW ZEALAND Bp and VIP Gold: 7am to 6pm (NZDT)   PUBLIC HOLIDAYS AUS: 25th & 26th December, 1st January NZ: 25th & 26th December, 1st & 2nd January Available for Emergency Calls: Australia: 1300 40 1111 New Zealand: 0800 40 1111   Our Sales Team will be here for you on workdays from 8am to 5pm between Christmas and New Year (27th, 28th and 31st December) Email: Australia: 1300 40 1111 (AEST) New Zealand: 0800 40 1111  

New reporting tool for Aboriginal Community Controlled Health Services

Best Practice has completed the development of a direct load reporting tool for nKPI, HCP, and certain OSR data for our Aboriginal Community Controlled Health Services. The new Bp Premier Reporting Tool is currently being tested by a number of our beta sites and will be available for the December 2018 reporting period. All  sites will be emailed instructions on installing and using the tool prior to the reporting date for the December 2018 reporting period. The benefits of this tool include:
  • Reduce the time your staff spend on producing reports for your practice.
  • Send reports directly to the Federal Department of Health’s Health Data Portal.
  • Preview summary and detailed data before submitting the report through the easy-to-use wizard interface.
Sites need to be running Bp Premier Indigo or higher to install and run the reporting tool. You can find the step-by-step user guide on how to install & use the nKPI tool here. If you would like any further information about the new reporting tool, you can contact us and request more information.    

Best Practice develops RACGP Survey

Best Practice Software has developed a survey to gauge industry and customer opinion about the recent exclusive arrangement issue surrounding the RACGP and Canadian software developer of Hello Health. Best Practice CEO Dr Frank Pyefinch said it was important to find out what the medical community really thinks. “The RACGP has stated that ”relevant and convenient software that is suitable for the general practice environment and the unique and evolving needs of Australian GPs … is something RACGP members have been asking for”. Dr Pyefinch said. “We would like to know if respondents agree with that statement and whether they think that software could be sourced in Australia”.  “We are also interested to know whether respondents think the RACGP should have an exclusive commercial partnership with one vendor. The findings of the Survey will form the basis of our communications with the RACGP as we believe our voices should be heard – not only as RACGP members, but also as Australian software providers who have supported the RACGP over many years”. The survey is open to all and can be accessed here.

Bp Premier sponsor GPDU 2018

Team Bp’s Jess and Will attended the inaugural GPDU18 Conference at the Gold Coast and were most impressed with the organisation and learnings.  We were pleased to sponsor the Conference App. It was a fantastic tool for delegates and Best Practice was pleased to be partnering with Avant, particularly as our upcoming Indigo release of Bp Premier will feature subpoena tools and other features that are becoming increasingly important to doctors.  Once again, we ran a competition to win a Google Home Mini. Congratulations to Leilani Corbett from Northpoint Medical for being our lucky winner.  

Bp Premier at GPCE

Bp Premier’s Will, Chris and Sue-Ellen represented Team Bp at the GPCE Sydney. Lots of great feedback, including from some of our Release Candidate customers trialling the new release of Bp Premier “Indigo”.  Winner of our Competition to win a Google Home Mini was Megan Barrett from Mount Martha Village Clinic. Congratulations Megan!

Bp Allied meet Dieticians

Bp Allied was again represented at the 35th National Conference of Dieticians from 17th to 19th May in Sydney. Melissa and Paul had a great time meeting dieticians from around Australia.  Winner of our Competition to win a Google Home Mini was Natalie Selever from IWC Bundaberg. Congratulations Natalie!  

Bp Allied at APNA Conference

We started off this May’s Conference Marathon with the APNA Conference in Brisbane from 10th to 12th May. Bp Allied’s Shar and Amie had a great time, with lots of user feedback and ideas and industry insights. The winner of our Conference Competition to win a Google Home Mini was Nicky from Winchelsea Medical Clinic. Congratulations Nicky!    

View from a Doctor’s Desk – Dr Lisa Surman

Getting Health Screening Advice from your trusted health professional Recently, a TV show gave the impression that having a blood test for prostate specific antigen (PSA) and digital rectal examination by a Urologist for prostate cancer was potentially life-saving, and showed a popular presenter having the screening tests done. The specific benefits and harms were not broken down, nor quantified. There was no discussion about the very well documented pros and cons to weigh up before the test and although acknowledging the risk of impotency and incontinence as a consequence of prostate surgery, it was framed as though it was a thing of the past, “The treatments are so vast these days that it’s not as bad as all that, and you’ve got to get checked. You must get checked.” For men aged 50-69 (without a family history of prostate cancer) the benefit/harm debate for prostate screening using the PSA test is unclear and open to individual interpretation. The decision to have the screening test is a personal one and needs to be done after weighing up the benefits, harms and uncertainties of prostate cancer screening. If you have a PSA test, you are much more likely to be over-diagnosed and over-treated for prostate cancer than have your life saved from early detection of a nasty form of the disease. This is why the Australian Government does not have a funded, organised prostate screening program and why the Royal Australian College of General Practitioners advises members not to recommend PSA screening to patients. A digital rectal examination is no longer recommended should a man request screening for prostate cancer after being informed about the risks and benefits of testing. The National Health and Medical Research Council (NHMRC) advises that a patient who asks a GP about the tests, should be informed of the following information calculated for men in their 60s with no first-degree relatives affected by prostate cancer who have yearly PSA tests. The stated potential benefits are reassurance if the PSA is normal or very low, early detection and early treatment, hopefully cure. The potential harms are false positive results, with unnecessary biopsy required, false negatives, over-diagnosis and overtreatment resulting in harmful effects without any health benefit. Potential Benefits:
  • For every 1000 men tested, 2 men will avoid death from prostate cancer before they reach 85 years. This benefit seems greater for men with a strong family history of the disease
  • For every 1000 men tested, 2 men will avoid metastatic prostate cancer before the age of 85 years
Potential Harms:
  • For every 1000 men tested, 28 men will have prostate cancer diagnosed, many of whom would have remained without symptoms for life
  • For every 1000 men treated, 25 men will have surgery or radiation because of uncertainty about which cancers need to be treated. Many would do well without treatment
  • 7 to 10 of these 25 men will develop persistent impotence and/or incontinence and some will develop persisting bowel problems from the treatment
  • For every 2000 men tested, one man will have a serious cardiovascular event, such as a heart attack because of the treatment
The advice delivered in the television series ” The medical checks you have to have” was not in line with current RACGP guidelines nor NHMRC guidelines, which do not recommend routine PSA measures without discussion, nor routine digital rectal examinations as part of screening. To read the fine detail of the NHMRC recommendations for PSA testing in asymptomatic men, click here. The RACGP also has a fact sheet to help men make the decision as to whether they will screen for prostate cancer at and available from your GP. Information has been developed for men with a family history of prostate cancer that is available on the NSW Health Department’s Centre for Genetics Education website at Andrology Australia ( have very detailed, but easily understood fact sheets available with further detail about the statistics and risks of prostate cancer screening. Dr Lisa Surman, CBD West Medical Centre, Perth, WA Member of Best Practice Software’s Clinical Leadership Advisory Committee Often patients spend time talking about current medical and social issues, taking valuable time away from dealing with what they have really come in to discuss. One of our solutions is to direct them to news articles on our website written by a doctor in our Practice that outline current issues and offer strategies to manage the problem and links to relevant, reputable websites.