In the spirit of knowing our customers and what you need, we’d like you to get to know us. We are proud to introduce the key members of the Best Practice team, working together to support our users and engage Australasian medical communities.
Bp Executive Team
Dr Frank Pyefinch
MBBS , Grad Dip IT
Chief Executive Officer
Dr Pyefinch launched Best Practice in 2004, bringing a career as a busy General Practitioner and more than a decade’s experience as a pioneer of Australian medical software development.
BHSc (Nursing), MMNT
Lorraine’s esteemed career includes successes as a registered nurse, business founder, councillor & regional mayor, and now includes coordination of key business, government & customer relationships as a Director of the Bp board.
FCPA, CAHRI, MAICD
Chief Operating Officer
With accomplished business, board and financial management experience, and lengthy involvement in public and private healthcare governance, Craig coordinates operations across the global group and is the company’s senior-most employee.
General Manager, Customer & Commercial
Janet is a senior Australasian technology industry executive, having coordinated multi-national business units with an IT, consumer and business, strategic projects, and commercial services focus. As a member of the Executive team, Janet coordinates customer sales management, software support, finance and reporting, and product direction streams.
MBA, BIT, Dip Bus
General Manager, Innovation & Development
John joins Bp with an extensive career as a senior Australasian ICT and software development executive, having worked as Chief Information Officer at various public and private sector agencies, and having implemented cutting-edge software development lifecycles, and managed various business analysis, programming, software production, and deployment technologies.
Bp Leadership Team
Manager, Commercial and Customer Enablement
Jessica manages the Bp branch responsible for commercial relationships with integration partners, vendors and government; developing product knowledge and training material for users; and supporting effective deployment of our software to our customers. Jessica brings extensive experience across the Australasian primary healthcare sector, focussing on eHealth and practice management solutions..
Manager, Software Support
Chris joins Team Bp with a wealth of experience in application support management, and manages a busy and diverse team across Australia and New Zealand supporting users with technical advice and resources.
BSc, BBus, Dip BM
Manager, Finance & Reporting
Laurent joins Team Bp with experience as Chief Financial Officer of a regional medical business and Regional Finance & Business Manager of Australia’s largest regional media organisation. Laurent brings graduate qualifications in commerce, and is a graduate member of CPA Australia, one of the world’s foremost post-graduate business leadership organisations.
Mitchell’s focus is to manage product delivery into production, working across multiple software development areas. His wealth of experience ensures a smooth workflow is maintained through the release cycles. Mitchell drives and promotes continuous improvement initiatives that safeguards the quality of our products, while creating a team culture that thrives on innovation.
Manager, Facilities & Business Systems
Tammy joined our team with extensive experience in IT management including large Financial institutions and government departments including Queensland Health with SME skills in outsourcing in IT Service Management . Tammy manages organisational infrastructure of Best Practice Software, including IT Infrastructure and networking, desktop and mobility resources, and building facilities for our people and operations.
BBComm, Dip RSM, Dip Man
Manager, Marketing, Communications & Events
Trish is an experienced marketing and corporate communications professional and manages Bp’s branch responsible for product and corporate brand strategy, promotions, media and stakeholder relations, and customer events. Trish is a passionate advocate for Bp being the medical software provider most connected with its users.
Manager, People, Culture & Capability
As a qualified and experienced human resources and team training manager, Brendon manages our team recruitment, selection, performance and professional development focus. Brendon has worked in key HR roles across industries, and enjoys the opportunity to help build our skilled, agile, capable and engaged workforce.
BSc, Ch, Dir Dip
Manager, Sales & Account Management
David manages the Bp branch responsible for relationships with our customers.David joins Bp with significant experience as an ICT sales professional, having built commercial relationships with major customers throughout his career. David has worked as head of sales for a telecommunications equipment provider, and as business development manager responsible for key account management and frontline sales.
Manager, Development Operations
Kieran joins Team Bp with a career in development operations and technical services management, including roles as Technical Services Manager, IT Service Delivery Coordinator, and Infrastructure Services Leader for a range of private and public sector agencies. He has developed and implemented various hosted environments, and coordinated network and infrastructure designs.
BComp & MS
Greg joins Team Bp with significant leadership experience in software development and project management, including management responsibility for a New Zealand IT group involved in hosted infrastructure and software development, as a senior technical advisor in the public and private sectors in New Zealand. Greg brings graduate qualifications in IT and Mathematical Science, and ITIL foundational certification.
Manager, Product Management
Peter joins Team Bp with extensive experience on cloud platforms with a focus on transitioning legacy software, machine learning and complex integration. Peter also has more than 6 years’ experience working as CTO and Co-founder commercialising CSIRO optimisation technology in the U.S. Peter brings post-secondary qualifications with a Bachelor of Engineering with Honours in Mechanical/ Electrical/ Electronic Systems.
CERT IV PROG TECH
Manager, Solution Architecture
Daniel joins Team Bp with experience as a senior developer and programmer at a gaming organisation. He has over 20 years in software development in various industries and has a solid understanding of application architecture and extensive experience designing and developing enterprise applications.