In the spirit of knowing our customers and what you need, we’d like you to get to know us. We are proud to introduce the key members of the Best Practice team, working together to support our users and engage Australasian medical communities.
Bp Executive Team
Dr Frank Pyefinch
MBBS , Grad Dip IT
Chief Executive Officer
Dr Pyefinch launched Best Practice in 2004, bringing a career as a busy General Practitioner and more than a decade’s experience as a pioneer of Australian medical software development.
BHSc (Nursing), MMNT
Lorraine’s esteemed career includes successes as a registered nurse, business founder, councillor & regional mayor, and now includes Acting Chief Operating Officer and coordination of key business, government & customer relationships as a Director of the Bp board.
FCPA FAHRI GAICD
Chief Corporate Officer
Craig leads our global executive governance, finance and probity, corporate affairs, legal advisory, risk and compliance, people and culture, and organisational support functions. Craig is an accomplished Australasian healthcare governance leader, having served as Chair, Non-Executive Director, and Committee Member on various boards, driving contemporary strategic planning, performance, compliance, and oversight.
Chief Customer & Commercial Officer
Janet is a senior Australasian technology and business executive, with extensive experience in leading large-scale, end-to-end service delivery for IT, product development and program delivery. Janet leads our customer sales & account management, software support, marketing, product management, customer enablement and commercial partnerships functions.
MBA, BIT, Dip Bus
Chief Innovation & Development Officer
John joins Bp with an extensive career as a senior Australasian ICT and software development executive, having worked as Chief Information Officer at various public and private sector agencies, and having implemented cutting-edge software development lifecycles, and managed various business analysis, programming, software production, and deployment technologies.
Bp Leadership Team
Manager, Commercial and Customer Enablement
Jessica manages the Bp branch responsible for commercial relationships with integration partners, vendors and government; developing product knowledge and training material for users; and supporting effective deployment of our software to our customers. Jessica brings extensive experience across the Australasian primary healthcare sector, focussing on eHealth and practice management solutions..
Manager, Software Support
Chris joins Team Bp with a wealth of experience in application support management, and manages a busy and diverse team across Australia and New Zealand supporting users with technical advice and resources.
Manager, Finance & Reporting
David joins Bp with over 25 years’ experience in Finance-related sectors. For the past 14 years David has been working at Independent Fund Administrators & Advisers, where he has held roles such as Project Manager, Manager Financial Services, and most recently the roles of CFO, Company Secretary and GM Operational Services. David has qualifications in Master of Professional Accounting and Bachelor of Arts (Honours) Financial Services and is a Certified Practicing Accountant.
Mitchell’s focus is to manage product delivery into production, working across multiple software development areas. His wealth of experience ensures a smooth workflow is maintained through the release cycles. Mitchell drives and promotes continuous improvement initiatives that safeguards the quality of our products, while creating a team culture that thrives on innovation.
BBComm, Dip RSM, Dip Man
Manager, Marketing, Communications & Events
Trish is an experienced marketing and corporate communications professional and manages Bp’s branch responsible for product and corporate brand strategy, promotions, media and stakeholder relations, and customer events. Trish is a passionate advocate for Bp being the medical software provider most connected with its users.
Manager, People, Culture & Capability
As a qualified and experienced human resources and team training manager, Brendon manages our team recruitment, selection, performance and professional development focus. Brendon has worked in key HR roles across industries, and enjoys the opportunity to help build our skilled, agile, capable and engaged workforce.
Manager, Sales & Account Management
David is an experienced Sales and Account Management professional, having led various sales teams throughout his career in the media and property management fields.
Group Manager, Technology
Kieran leads Bp’s extensive Infrastructure branch, which incorporates development operations, business application support, and business support functions across our global business. Kieran’s extensive career experience has focussed on development operations and technical services management, including roles as Technical Services Manager, IT Service Delivery Coordinator, and Infrastructure Services Leader for a range of private and public sector agencies.
BComp & MS
Manager, Delivery infrastructure
Greg joins Team Bp with significant leadership experience in software development and project management, including management responsibility for a New Zealand IT group involved in hosted infrastructure and software development, as a senior technical advisor in the public and private sectors in New Zealand. Greg brings graduate qualifications in IT and Mathematical Science, and ITIL foundational certification.
Manager, Product Management
Peter joins Team Bp with extensive experience on cloud platforms with a focus on transitioning legacy software, machine learning and complex integration. Peter also has more than 6 years’ experience working as CTO and Co-founder commercialising CSIRO optimisation technology in the U.S. Peter brings post-secondary qualifications with a Bachelor of Engineering with Honours in Mechanical/ Electrical/ Electronic Systems.
CERT IV PROG TECH
Manager, Solution Architecture
Daniel joins Team Bp with experience as a senior developer and programmer at a gaming organisation. He has over 20 years in software development in various industries and has a solid understanding of application architecture and extensive experience designing and developing enterprise applications.