Queensland’s First eScript Issued Using Australia Digital Health Agency’s Fast Tracked ePrescibing Solution

Monday, 27 July 2020

PRESS RELEASE: Best Practice Software Takes Part in QLD’s First Electronic Prescription

Bargara, Queensland – Best Practice Software’s, William Durnford, has today taken part in Queensland’s first Electronic Prescription using ADHA’s fat tracked ePrescribing solution within Bp Premier. After completing a consultation with Grace Family Practice & Skin Care’s Dr. Preshy Varghese and receiving a token on his phone, Mr. Durnford then visited Pharmacist Campbell Gradon of Alliance Pharmacy in Bargara Central Shopping Centre in order to collect his prescription.

Since being introduced in Queensland on Saturday the 25th of July, patients around the state are now eligible to receive and collect prescriptions from participating Practices and pharmacies. This is especially important for Practices continuing to conduct telehealth consultations in response to the COVID-19 pandemic.

Best Practice Software has now also released the Jade SP3 update for Bp Premier, which contains Electronic Prescribing functionality. Practices using Bp Premier will be able to take advantage of the fast-tracked functionality after satisfying a short list of simple pre-requisites.

For more information on Electronic Prescribing, visit the Australian Government Department of Health’s webpage on Electronic Prescribing.

Watch the eScript being dispensed and coverage of the event by Bundaberg Now news below.

Bp Premier Jade SP3 and ePrescribing is now available!

The Jade SP3 release for Bp Premier is now available, which includes ePrescription functionality. However, by default, the functionality is turned off.

What’s included in Jade SP3:

  • Fast tracked ePrescribing functionality
  • National Immunisation Program changes as per 1 July 2020
  • COVID-19 related improvements including:
    • Additional fields in History and Examination tool
    • Improved Medicare billing for COVID-19 related items and incentives
    • COVID-19 at-risk Search utility script

Click here to review the Jade SP3 release notes.

As stated above, ePrescribing functionality is turned off by default once Jade SP3 is installed. In order to take advantage of the functionality, you will need to do ensure you’ve completed the following:

  • Register with eRx and ensure that your providers are registered with eRx
  • Download and install Jade SP3
  • Download and install the ePrescribing utility.  Enabling the functionality requires the utility to be downloaded, however, prior to downloading the utility, Practices will be prompted to acknowledge:
    • eScripts are a legal form of prescription in all states except Queensland, where approval is currently pending
    • The Practice has confirmed there are pharmacies near them that are ePrescription compatible, and the patient is aware they must select a participating pharmacy
    • Bp Premier eScripts is currently only compatible with eRx Prescription Exchange Service (PES), therefore, to use Bp Premier eScripts, prescribing Doctor(s) need to be registered with eRx PES. MediSecure PES integration for ePrescriptions will be supported in a future Bp Premier release
    • If an IT team member is installing the software, the Practice Doctors are aware of the above
  • Review our free enablement materials and train your team:

In addition, the Australian Digital Health Agency has provided access to free eLearning courses at training.digitalhealth.gov.au.

The eLearning courses include three modules:

1.    Introducing electronic prescriptions
2.    Using electronic prescriptions
3.    Preparing for electronic prescriptions

The courses have been accredited by the Pharmaceutical Society of Australia, Royal Australasian College of Physicians and Australian College of Rural and Remote Medicine. Practitioners completing the courses can claim CPD/PDP credits/points upon successful completion of each module.

Important information about Jade SP3 fast track and fully conformant ePrescribing: 

The Department of Health initiative, in response to the COVID-19 pandemic, required us to fast track a simplified version of ePrescribing in order to bring the functionality to market quickly, to safeguard the health of GPs, their staff and patients.  Our Fast Track version of ePrescribing has been delivered in Jade SP3.

The government has set an end date of 30th September for Fast Tracked ePrescribing to cease operating. Software vendors who delivered Fast Tracked have been encouraged to have their Fully Conformant software version of ePrescribing available by this date. Our Fully Conformant version of ePrescribing will be delivered in our Saffron release. When the 30th of September is reached, ePrescribing in Jade SP3 will cease to work. Practices will need to upgrade to Saffron to continue using ePrescribing.

Cost of SMS eScripts:

As part of Fast Track ePrescribing, the government will cover the cost of eScript SMS messages.  Once Full Conformance is achieved, the government will cease funding eScript SMS messages.  Our Saffron release will utilise our Bp Comms functionality to send eScript SMS messages to the patient and the cost per message will be $0.04 per message.

An important note about our Prescription Exchange Services (PES) integration:

Best Practice Software has been working towards ePrescriptions with the two Prescription Exchange Service (PES) vendors, eRx and MediSecure, for close to a year.  It is our expectation that both PES will be supported in due course, each solution requiring scoping, co-design, development by both parties, testing, conformance and certification. It is by no means a small undertaking.

We had to balance the government’s request to deliver the Fast Track ePrescribing solution, high end-user value and our own resource capacity, which meant we needed to focus on a functional solution with one PES before undertaking the second.

Our team made the decision to fast track the PES we were furthest ahead with, which was eRx. Working with the MediSecure PES remains a high priority and we anticipate having the functionality to send ePrescriptions via this platform in a future release.

eScripts are currently only available for use when both Jade SP3 and the utility are installed. This means that you can still install Jade SP3 without the utility and take advantage of the other improvements we have made in this release. It’s important to note that Jade SP3 without ePrescribing enabled does not restrict the Practice from using MediSecure.

A helpful resource for your Practice

To communicate the important information about this change amongst your Practice, you may wish to consider using the internal messaging function available within Bp Premier.  This can be accessed anywhere in the system by opening the ‘Utilities’ menu and selecting ‘Messages’, or by simply clicking the F8 shortcut key. Any messages sent through this platform will display a notification within Bp Premier when the recipient next logs in.

Support is available!

For further information on anything covered above, contact our Software Support team on 1300 40 1111 (in Australia), or 0800 40 1111 (in New Zealand), selecting Bp General Products (Option 1 / 1) at the menu.

World Asthma Week…During a Pandemic

You’ll likely not even notice the passing of World Asthma Week this year, but if you don’t, you certainly wouldn’t be alone.

In light of the COVID-19 pandemic, promotion of this year’s event, normally observed between 1-7 September, has been cancelled. Whether you’ve missed the recent changes to asthma management, or are curious as to how COVID-19 affects it, we’ve put together a few helpful links.

Did you know that statistically, 1 in 10 Australians are asthmatic?

While it remains unclear whether asthmatics are at increased risk of contracting COVID-19, we do know that asthma symptoms are worsened by respiratory viruses. The 2019 GINA report states that even patients with few interval symptoms can have severe or fatal exacerbations. As we fight to flatten the curve of the COVID-19 pandemic, patients are relying upon informed medical advice now more than ever.

The GINA report is a twice-yearly reviewed strategy document for asthma management based off the best available evidence, and it has been updated annually since 2002. The organisation endeavors to provide educational resources and scientific evidence to advance asthma treatments.

GINA’s two primary goals are to improve symptom control, and to protect patients from the risks of severe flare ups and asthma related deaths. An excellent resource to consider before continuing through this article is the GINA website, and their accompanying podcast.

Considerations for shortages in medications

The Therapeutic Goods Administration recommended back in March that while there are no current national medication shortages, there would be no need to stockpile more than two weeks of Medication in the unlikely event of a patient being quarantined.

Prior shortages in local pharmacies were not caused by an interruption in the supply of medication but in panic buying. While pharmacies have now returned to allowing up to two relievers per purchase, a second wave of COVID-19 cases could cause stockpiling to resume and so limit access to Salbutamol. Monitor the Medication Shortages Information Initiative for updates on any shortages as they present and talk to patients about the risks of stockpiling medication.

Maintain asthma action plans

Maintaining an asthma action plan is critical in helping patients to better identify worsening symptoms and manage their condition. It also provides evidence of taking Salbutamol should they misplace their labeled puffers, and be asked to provide evidence of requiring the medication by a pharmacist. The action plan should contain instructions to continue taking inhaled or oral corticosteroids as usual – but also what to do in the event of an emergency and when to seek medical help. Guided Asthma self-management education and skills training is covered on page 79 of the GINA 2020 full report.

Where possible, avoid Nebulizers in the workplace

Nebulizers have been identified as being able to transmit viral particles up to 1 meter. This could risk transmission to other patients and healthcare workers. The GINA report instead recommends to “deliver short-acting beta2-agonist for acute asthma in adults and children, use a pressurized metered-dose inhaler and space with a mouthpiece or tightly fitting face mask if required“. It also recommends  limiting spacers to a single patient, and encourages families to not share their medical devices (puffers, spacers, masks); more information is available on page 17 of the GINA 2020 full report.

Save the date – 2020 International COPD and Asthma Conference

There will be a two-day collaborative conference with Global Initiative Chronic Obstructive Lung Disease (GOLD) and Global initiative for Asthma (GINA) on November 16 & 17 of this year. The event will be hosted virtually and contain educational material applicable to all healthcare providers. Click here for more information.

The COVID-19 pandemic is particularly worrying for those already living with respiratory conditions. While the risk cannot be totally negated, careful planning, responsible management of medication, remaining up-to-date with the latest health recommendations and, of course, good social distancing practices can minimise the impact that COVID-19 has on those living with asthma.

Authored by:

Emma Sinnott
Support Specialist at Best Practice Software

A note to the reader: This article is light reading on topics you may be interested in and does not substitute for your own independent research. Some links may become out of date, so please check for updates before actioning any advice.

Time to Take Your Blood Pressure Pills!

Historically, when single dose blood pressure medications were commenced, patients were advised to take them in the morning. This is because blood pressure follows our natural sleep cycle and dips when we are sleeping and rapidly rises in the morning when we get up. It was thought that taking medication in the morning would provide the most benefit as it would reduce that initial increase in the morning.

At the end of 2019, the results of a large study that looked at bedtime dosing of blood pressure medication were published in the European Journal of Cardiology [1]. The study looked at 19,000 patients in Spain in a primary care setting, and it compared the cardiovascular outcomes between those who took their medication at night and those who took it in the morning, with a mean follow up of just over 6 years. The study found a significant improvement in the outcomes of those who took their medication at bedtime with a reduction in the number of heart attacks, strokes, and heart failure in that group.

The study itself was quite comprehensive and had a good follow up period of 6 years. It is important to note that they only included patients in the study if they did not have any history of pre-existing kidney failure, heart failure, retinopathy, abnormal heart rhythms or alcoholism, and they did not include shift workers. They also did not include pregnant patients or those with secondary hypertension. The authors split the groups in half and had one group take all of their blood pressure medications in the morning, and the second group take all of their blood pressure medications before bed. 

Patients’ blood pressure control was monitored during their GP visits in addition to doing an annual 48-hour ambulatory blood pressure test. This test involves wearing a blood pressure monitor for 48 hours with BP check every 20 – 30 minutes to get a good picture of the blood pressure fluctuations over a 48 hour period.

The authors found that those taking their medications at night had overall better control of their blood pressure in addition to needing fewer medications to keep to the recommended targets. The study also found that there was a 45% reduction in cardiovascular events such has heart attacks, angina, strokes and heart failure in the group who took their medications at night. Moreover, they did not find any adverse events to occur in that group.

There have been some other smaller studies that have also looked at morning versus bedtime dosing of blood pressuring lowering medications [2], which showed better blood pressure control without any adverse effects of taking blood pressure medications at night. However, there have been a number of small ophthalmological studies that have shown a detrimental effect for those with certain eye conditions if their night-time blood pressure drops too low [3], or if they take their blood pressure medications at night [4].

To date, there have not been any changes to the current Cardiology or Heart Foundation guidelines to routinely recommend changing patients over to bedtime dosing. However, for some patients the benefits would clearly be substantial.

Before changing over to bed-time blood pressure medication dosing, it would be a good idea to discuss with your GP or Cardiologist if this is suitable for you.

Authored by:

Dr. Fabrina Hossain
Clinical Advisor at Best Practice Software



[1] https://academic.oup.com/eurheartj/advance-article/doi/10.1093/eurheartj/ehz754/5602478
[2] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4091949/
[3] https://pubmed.ncbi.nlm.nih.gov/8172267/
[4] https://pubmed.ncbi.nlm.nih.gov/22424547/

AutoMed Systems: Embracing Practice Processes of the Future

Automed Practice Future

What is the Practice of the future?

At a recent webinar conducted in June 2020, 50% of GP-owner attendees indicated that they currently earn less than their subcontractors.

The 5 challenges confronting every Practice Manager today are;

  1. Solvency
  2. Making General Practice the central point of health delivery
  3. The rebate freeze while Practice costs continue to increase by up to 30%
  4. Incursions by pharmacists, health funds and recent popup Telehealth “providers” that remove your patients from comprehensive, quality and continuing healthcare.
  5. The increasing demands for patient education, and involvement in their health care

Is the answer for the GP to work faster, or charge more?

No. The answer is to embrace technology.

The patient journey begins with making a complex, accurate appointment online or via phone, which includes all the necessary resources in the correct sequence with pre-payments where required, and simultaneously being able to provide health information and Practice marketing.

By using integrated caller identification, staff costs can drop by $2 per appointment. Having patients book online, arrive via a concierge and using a comprehensive kiosk will decrease staff requirements by up to 50%, or $120K per annum for a medium sized Practice.

15% of all data is incorrect leading to failed communication, extra staff costs and legal risks.

A kiosk needs to check all demographic data, in multiple languages and be able to process payments efficiently. This eliminates the need for patients to return to the desk to pay for Gap fees, consumables and vaccines, halving staff requirements.

Moving from bulk billing to private billing can be costly with the increase in front desk demands, whereas a billing kiosk can perform the function at no additional cost. Loyalty schemes via the kiosk can increase gross income by up to $80k with just a $10 patient contribution.

AutoMed Systems provides the ability to communicate with patients via a fixed price SMS solution leading to better informed and engaged patients, better utilisation of time and resources, and decreasing DNAs by 90%. One DNA daily adds up to $15k per FTE.

Technology must be flexible, provide access to new services such as Tele/video consultations, eRx, loyalty programmes, vaccination management and include reporting tools to assist with accreditation.

In short, the practice of the future must be flexible, sophisticated, up to date with IT and be completely supported by a reliable and reputable Australian based support team.

Please contact support@automedsystems.com.au for more information.

Index Health: Cataract Surgery Self-Auditing is Here!

Index Health Audit

After examining a 63-year-old patient with a cataract, you discuss the option of surgery.

You include an obligatory statistic informing them of risk. You quote a statistic of 1/400 for the possibility of worse vision. Your patient recoils, exclaiming, “that seems a bit high!”

You now doubt yourself, and question your rate – can it really be that high?

You begin to suspect that your patient is questioning our ability as a surgeon. Do one in 400 of your patients really lose two or more lines of BCVA? Do some patients have a greater likelihood of BCVA loss? Can you identify them?

Are you able to provide a patient with a risk which is specific to their presentation? Is it acceptable to provide patients with a general figure, or can you provide them with a figure that relates to your surgery?

Is your complication rate improving?

We live in a era of data analysis – we have apps to track our heart rate, exercise, diet and sleep. We measure, and then we re-measure – with the aim of improving.

As surgeons, we take great pride in our work. But to improve we need to be able to objectively assess our progress. We are not in a competition. But without analysing our results, we cannot improve. Many of us look at audit as an onerous task, sifting through patient files and entering data into a spreadsheet. But it doesn’t need to be this way. Self-auditing can be a seamless part of your professional growth.

Index Health, in partnership with Best Practice Software, now have an integrated cataract surgery self-audit tool for Bp VIP.net.

When using our tool, your results will not be shared, your privacy will be maintained and we adhere to all Australian privacy laws.  Index Health with Best Practice Software can be seamlessly integrated into your Practice, with minimal changes to your workflow.

Start using our Index Health cataract surgery self-audit tool, and begin assessing your progress today.

For more information see the Index Health website or contact Index Health at ben@indexhealth.com.au

The Best Practice Software Podcast – Electronic Prescribing Q&A

Join Product Training, Knowledge & Deployment Leader Suzi Eley and Commercial Partnership Specialist Will Durnford in the first episode of the Best Practice Software Podcast.

In this episode, Suzi and Will cover topics raised during the Electronic Prescribing masterclass, such as queries surrounding implementation and rollout, how the token system works, how to find a participating pharmacy, and associated privacy concerns.

Listen to the podcast in browser below.

Note: Since the time of recording, South Australia have approved the use of Electronic Prescriptions. Electronic Prescriptions are still not approved in the state of Queensland as of the 19th of June, 2020.

Enhanced Secure Messaging – the Path to Interoperability

Secure Messaging

Digital healthcare provides clinicians with fast and reliable access to patient records, in turn, improving efficiencies in coordinated clinical care and ultimately supporting better patient outcomes.

What is Secure Messaging?

Secure messaging enables the encrypted electronic exchange of patient healthcare information between healthcare providers. Point-to-point delivery of messages such as discharge summaries, referrals, requests and results represent the typical use case.

The electronic message is encrypted by the sender and decrypted by the receiver and therefore cannot be read if intercepted in transit.

Software vendors and their solutions, built to facilitate secure message delivery, are well established in Australasia, some with over 25 years in the market.

It’s fair to say that the majority of practices have had some exposure to secure message service providers (eg, Telstra Health Argus, Healthlink, Medical Objects and ReferralNet) and may even have more than one service enabled.

Why Does Secure Messaging Matter?

In a shared care environment, where it is necessary to exchange healthcare information, secure messaging ensures that the highest level of security and privacy is maintained. Protecting a Patient’s sensitive, healthcare information and in alignment with the Privacy Act 1988.

In addition, the benefits of exchanging data electronically and securely include speed, efficiency, lower risk and reduced cost.

Why are Healthcare Providers Still Printing, Faxing, Mailing and Emailing?

Despite the widespread adoption of secure messaging, the individual secure messaging service providers have approached messaging differently. Inherently incompatible, they have been largely unable to exchange information with one another.

Further, messages generated by a Healthcare provider may only be addressed to Healthcare provider recipients listed in their local address book or Directory. The address information available, sometimes being out of date and often restricted to recipients using the same secure messaging delivery service.

What is Changing?

The Australian Digital Health Agency is leading a program of change, to enhance interoperability standards for secure messaging. This initiative is in direct support of the National Digital Health Strategy, to reduce barriers to using secure electronic exchange of health data. Ultimately, ending the dependence on paper-based correspondence and outdated, unsecure technology such as fax machines in healthcare.

Two key things are changing:

First is the introduction of federated provider directory capability, enabling clinical information systems and secure messaging delivery systems to search cross-directory to find accurate, trusted and validated   healthcare provider electronic addresses.

Second, software providers are enhancing the message exchange format to meet an agreed standardized specification for message content – streamlined to improve interoperability across disparate service providers and clinical systems.

How is Best Practice Software Getting Involved?

Best Practice Software has actively participated in the collaboration between software providers and government bodies, to define interoperability standards for secure messaging solutions.

The development to enhance secure messaging and be conformant to the ADHA specification is currently in testing phase and the enhanced functionality will be available in Bp Premier Saffron and VIP.net Ruby SP3 in the coming months.

When Will Enhanced Secure Messaging be Available More Widely?

There are 42 software organisations taking part in the ADHA secure messaging enhancement initiative, the change program is scheduled to conclude this October so there are certainly exciting times ahead for improved data workflows and efficiencies!

Authored by:

Monica Reed
Commercial & Customer Enablement Manager at Best Practice Software

A Day in the Life of a Commercial Partnership Specialist

Things have changed just a bit since working from home. The morning commute has been replaced by a short walk to my desk. Not surprisingly, my caffeine intake has skyrocketed.

Partner Support

Each morning after logging in and greeting the Commercial Partnerships team, I go through my emails and the to-do list. A usual day would be spent working through Partner Support cases that come through our CRM dashboard and any calls that filter down our line.  I check on the dashboard throughout the day for cases from Partners requiring assistance with their integration with Bp products.

Being a (slight) perfectionist, there is always the constant battle to keep the partner cases in our queue to an absolute minimum, if not completely clear. When I hit the refresh button, the suspense is palpable. I’ve turned it into something of a game.

It can be a challenging but rewarding experience to assist our partners in resolving technical issues. Through working on different cases I have found myself exploring and learning more about Bp and healthcare overall. It has been great to learn from the team at Bp too, the experience of those around me is invaluable, and not in short supply.

Tech Reviews

In between handling partner support cases, I also conduct technical reviews with Bp Partnership applicants. As part of applying to join the Bp Partner Network, a technical review is performed to understand the applicant’s product. This includes their use cases and the access they require to different Bp products.

It’s an interesting experience to see what ideas businesses and Practices are generating. Not only are our technical reviews trying to determine whether an idea has value to a Practice, but also how these ideas positively impact the lives and wellbeing of patients. The information gathered from technical reviews are collated and a committee review is conducted at the end of each month where current and new applicants are presented for approval.

It helps to possess a reasonable amount of technical knowledge in this role – being able to fully understand what each business or Practice is trying to achieve is crucial to accurately reviewing their applications.

…and More

To spice things up, the Commercial team has an endless array of projects that change things up from my usual support role. One week I could be calling our sites and creating email communications and videos as part of the Safescript roll out in Victoria. The next week I’m launched into helping with ePrescribing compliance testing, and assisting pilot sites with new versions to prescribe their first eScripts.

This role has provided a great amount of exposure in how the technical and commercial aspects of Bp intercept and work together.

The sound of the neighbourhood kids running around outside indicates that it’s time to start winding down. I look to wrap up jobs on that to-do list and check the calendar for what lies ahead tomorrow. And then it’s time to call it a day.

Actually, I might just check the CRM just one more time to make sure it’s clear.

Authored by:


Aaron Lim
Commercial Partnership Specialist at Best Practice Software

Practice Management and the Imperatives of Cloud Computing

Practice Management Cloud Computing

It might surprise you to know that virtually all major practice management system vendors in Australasia have released, or are planning to release, their next generation solutions on the cloud. This is a trend that is sure to accelerate over time and is a transformation that will have a significant impact on the day-to-day operation of Practices and Practice Managers across all healthcare domains.

As Best Practice Software is undertaking the development of our own cloud-based platform, we are often asked by our clients what cloud computing entails, and what the benefits are over traditional desktop software. The following provides a brief insight into these questions.

What is Cloud Computing?

Cloud computing is a model for enabling on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.

That’s quite a mouthful and not necessarily easy to understand, but it essentially identifies the five common characteristics of true cloud computing:

  • Broad network access
    This refers to the fact that resources in the cloud are available over multiple device types, ranging from common devices like laptops and workstations, to mobile phones and the like. Providers are no longer tied to the desktop or the location of their data, the benefits of which are becoming increasingly clear in these times.

  • On-demand self-service
    This refers to capabilities that manage provisioning and back-office functions. In non-cloud or traditional desktop environments, where the end user can self-provision without interacting with the provider, the downstream result has historically been inefficiency and waste. These new technologies now enable us to provide our customers with true self-service without incurring these penalties or service costs.

  • Resource pooling
    The scalability of the cloud is one of its most defining fundamental concepts. Without pooled computing, networks and storage, these services must be provisioned across multiple silos at great cost. Through resource pooling, multiple customers are sharing resources stored in the cloud with their peers, in much the same way as a telephone network operates. Because of this, the cost of resources is also shared between multiple customers.

  • Measured service
    These pooled resources can be easily monitored and reported, providing visibility into rates of resource consumption and the allocation of the costs associated with said consumption.

  • Rapid elasticity
    Elastic resources are critical in reducing costs. When accessing a cloud-based service, you only access the resources as and when you need the capacity. For most practices, a large percentage of costs associated with deploying applications stem from provisioning and maintaining a range of hardware resources. The purchase and rollout of these hardware resources requires forecasting of anticipated demand, rather than actual demand with a fixed capital expenditure commitment. The elasticity of the cloud means that you simply get what you need as and when you need it, and you only pay for what you use, resulting in a significant reduction in costs.

Cloud computing is not a single service fits all model.

There are a number of deployment models to suit different organisations. The two most prevalent deployment models used in the healthcare industry are the private cloud and public cloud.

Private cloud is generally only implemented in larger organisations due to the increased infrastructure costs that can be spread across greater number of users. They are generally designed by and built for a single customer to support specific functions critical for the success of a single line of business, and usually require more technical proficiency to maintain.

Public cloud is what is most people think of when they hear cloud computing system; it is multitenant capable and shared by a number of customers who may have nothing in common. They are typically less expensive to maintain, and leverage infrastructure provided by large tech providers such as Amazon with its AWS service and the competing Microsoft Azure service. This is the deployment model that is generally best suited for small Practices, and the variant that most Practice Managers will deal with and is the deployment model that Best Practice Software has selected for its cloud offering.

In summation, the incremental and exponential advances made in recent years has created a significant shift towards cloud computing adoption. The large number of practice management software and other health software vendors refreshing their products with cloud enablement underscores this.

Vendors benefit through shortening the time to market for new products and features, whilst at the same time delivering drastic cost reductions to customers.

The adoption of these cloud-enabled healthcare platforms will grow as users experience the benefits of a shortened enhancement lifecycle, without the associated operational disruption that comes from frequently installing desktop or client-server-based software solutions. Cloud computing brings the promise of never having to do a manual data update, or to endure the long wait for new releases to introduce new features or defect fixes. This cycle gets compressed from months, to weeks and days.

However, not all platform migrations to the cloud have been successful. Ultimately, the organisations that will be successful are those that understand that a move to the cloud is not merely a porting of technology, but rather a new way of thinking as to providing healthcare as a service, one that maximises all of the components of cloud computing.

Authored by:

Andre Broodryk
Manager of Product Management at Best Practice Software