“At CBD West Medical Centre, we love the Best Practice SMS integration. With Bp SMS we send reminders out the night before and have seen a significant drop in patient no shows. Our staff like that it is highly customisable, so it can meet any of our requirements. Because Bp SMS is integrated into the software there is no transposing phone numbers from a patient record to another software program, so we always get the number correct. Sending an individual SMS to a patient for a recall or sending bulk appointment reminders, it is always quick, efficient and easy to do. Bottom line is that our staff find Bp SMS easy to use and therefore they do use it, which saves time and money”.