Be Your Best With Team Bp

Looking to make a difference and build a career with an employer who values its people? If you have a strong work ethic, ingenuity and a passion for healthcare technology, come and join Team Bp.

Why Team Bp?

More than just a job – a career with Best Practice Software opens the door for professional growth and development, giving you an opportunity to reach your upmost potential with an organisation that is shaping Australasian healthcare. We proudly foster a supportive, collaborative environment where each employee’s contribution is recognised, a healthy work/life balance is promoted, and our team embodies our BEST values each day.

Founded by Dr Frank Pyefinch and wife, Lorraine in 2004, Team Bp is the Australian market leader in medical software, employing over 200 staff across four office locations, and we continue to grow every day!

Join our evolution as we continue to make a positive impact in the healthcare space.

Our Values

At Best Practice Software, our BEST values are the yardstick by which each of us measures our interactions within our team and with our customers. We always:

B

Believe in people
Treat our people and customers with courtesy and respect, and expect the same in return • Invest in the ongoing personal and professional development of our team • Recognise individuals, and maintain a relaxed but collaborative work environment

E

Endeavour to be fair and equitable
Treat people fairly, and make decisions lawfully, impartially and equitably • Encourage a workplace built on trust and integrity, and fulfilling our promises • Are honest, trustworthy and reliable in our dealings and true to our word

S

Sustain quality but keep improving
Invest in developing better products and future applications • Search for more efficient and effective ways to deliver customer support • Drive continuous improvement in how we operate

T

Think of the customer
Feature products developed by doctors, for doctors • Consider the needs of our customers and our team when making decisions • Respect our workmates as internal customers, and their needs as important

Perks That Team Bp Love

Life with Best Practice Software is a pretty great deal – we truly believe that a good work/life balance, continuous support, training, collaboration and empathy makes for a happier, healthier team!

Team Bp

Supportive, Collaborative Culture

Operating in the healthcare sector, we recognise the importance of family and maintaining a healthy work/life ratio. While there will be ebbs and flows impacting workload, we don’t expect employees to regularly work overtime like many employers nowadays have come to expect. We recognise that productivity suffers with burn-out and is at its peak when our team is happy and healthy.

Competitive Salary Package

Competitive Benefits Packages

We pride ourselves on providing competitive remuneration packages for our employees, which encompasses research and comparison to industry-relevant salary benchmarks, in addition to all the perks we mention here.

Career Progression at Team Bp

Opportunity for Active Progression

In addition to a comprehensive professional development program, we put emphasis on promoting team members within the organisation through internal recruitment and announcement of vacancies. A large portion of our team has progressed and advanced their careers here at Team Bp, with many from our leadership team starting out in more junior roles.

Employment at Best Practice

Work Alongside the Best in the Business

With offices in four locations across Australia and New Zealand, we’re able to secure the best in the biz. Our talented, knowledgeable team brings a wealth of experience from not only the healthcare technology space, but a range of industries. Learn alongside a team that is passionate about what we do.

Relocate with Team Bp

Looking to Relocate?

With offices in Bundaberg, Brisbane, Sydney and Hamilton New Zealand, many team members have taken advantage of our multi-office structure to facilitate a move between cities (or even countries!). The majority of our teams have people spread across offices, so our team is well-versed in remote collaboration.

Career Opportunities at Best Practice Software

EAP (Employment Assistance Program)

As an employer in healthcare, we place great importance on supporting employees’ mental health. One of the ways we do this, is through EAP, a workplace wellness program offering employees no-cost, confidential counselling should they need it.

Working from home

Flexible Working Arrangements

Where possible, we offer many employees flexible working arrangements, including part-time hours, the ability to work remotely or from home, as well as flexible rostering. This enables us to attract the best talent, regardless of location and home life requirements.

Invest in Our People

We Invest In Our People

Our talented people are our most valuable asset, which is why we believe that investing in our future means investing in our people. We actively work to provide continual growth opportunities for our employees, and have a dedicated Learning & Development team to facilitate product training and learning pathways for advancement of soft and technical skillsets.

Employment at Best Practice Software

Team Events

Although COVID has unfortunately impacted our ability to plan team building and social events, we have a very social culture across offices. Our team enjoys coming together for a morning tea or events like baking competitions, fundraising, celebrating personal and work-related milestones, holiday celebrations, and Friday wrap-ups.

Find Out Why Our Employees Love Working Here

Employment Areas of Opportunity Within Our Business

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Coordinating our whole-of-business including people and cultural development initiatives, HR support, and internal training.

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Overseers of product sales, customer relationships, new business development, and customer satisfaction.

Harmony Sanderson
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Leading the planning, design, implementation, and review of corporate marketing and promotional campaigns.

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Provisioners of all financial management, corporate accounting, financial reporting, and development of internal policies and procedures.

Ian Zahn Profile picture
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Executing IT service management to help keep business operations run optimally and uninterrupted.

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Managing our third party integration network and relationship with industry and government bodies. Enabling employees and customers through product knowledge, training and deployment support.

Teena Walsh Profile Image
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Managing our internal business system design, enhancement, support, and delivery of new solutions.

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Overseeing all application design, development, testing, analysing, and reporting across our software range.

Thomas Clarke profile picture
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Providing expert support to new customers as they migrate their data from other systems, in addition to custom report building, template and form creation.

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Providing expertise on contracts, legal support services, and assistance to executive team members.

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Providing expert technical support to our customers as they utilise our software solutions.

Danielle Bancroft Avatar
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Managing the product life cycle from strategic planning to tactical activities, including requirements, pricing, models and schedule prioritisation.

How We Recruit

Ready to join our tribe? At Best Practice Software, we follow a methodical recruitment process that ensures a seamless experience for all involved, and supports our leadership in securing the best talent available. Learn more about this process below.

1
Job Advertisement

All our job vacancies are shared across SEEK & LinkedIn by our People, Culture & Capability (PC&C) team.

4
Interviews

This can differ between branches but will usually consist of an interview stage or two. Some testing may be conducted, depending on the nature of the role.

2
Applications & Shortlisting

The PC&C team work closely with hiring managers to identify suitable candidates, which begins as soon as the advertisement is created.

5
Pre-Employment Verification

Following a successful interview the applicant’s 2-3 referees will be contacted by a PC&C team member or hiring manager.

3
Applicant Pre-Screening

This can be conducted by either the PC&C team or relevant hiring manager, and involves a 15-20 minute phone call to ensure alignment to the job requirements.

6
Approval to Appoint

Following successful reference checks, a verbal offer will be made to the successful applicant.

7
Employment Offer

Congratulations! The successful applicant will receive an official offer letter and employment agreement.

How We Recruit

Ready to join our tribe? At Best Practice Software, we follow a methodical recruitment process that ensures a seamless experience for all involved, and supports our leadership in securing the best talent available. Learn more about this process below.

1
Job Advertisement

All our job vacancies are shared across SEEK & LinkedIn by our People, Culture & Capability (PC&C) team.

2
Applications & Shortlisting

The PC&C team work closely with hiring managers to identify suitable candidates, which begins as soon as the advertisement is created.

3
Applicant Pre-Screening

This can be conducted by either the PC&C team or relevant hiring manager, and involves a 15-20 minute phone call to ensure alignment to the job requirements.

4
Interviews

This can differ between branches but will usually consist of an interview stage or two. Some testing may be conducted, depending on the nature of the role.

5
Pre-Employment Verification

Following a successful interview the applicant’s 2-3 referees will be contacted by a PC&C team member or hiring manager.

6
Approval to Appoint

Following successful reference checks, a verbal offer will be made to the successful applicant.

7
Employment Offer

Congratulations! The successful applicant will receive an official offer letter and employment agreement.

We’re Excited to Hear From You.

Browse our open positions, find one that aligns with your expertise and join the Team Bp family today.