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How to Download and Install Bp Premier Data Updates

How to Download and Install Bp Premier Data Updates

Installing the most recent Bp Premier Data Updates will ensure your Practice has the most up-to-date PBS changes, MIMS, MBS and DVA updates, and new or updated reports and templates. In this short video clip we show you how to download and install Bp Premier data updates. 

We touch on;

  • Where to find Data Updates
  • How your Practice is notified
  • The difference between comprehensive and incremental updates, and how to determine which one is right for your Practice
  • Where to find step-by-step instructions and an overview of what’s included in the Data Update

Pioneering ePrescriptions: Inala Primary Care Weighs In

ePrescriptions Pioneering Inala Primary Care

It’s no secret that the road to legalising ePrescriptions in Australia has been a rocky one. Even with the federal government’s fast-tracking initiative in response to the COVID-19 pandemic, the legislation and roll-out has encountered some hurdles along the way.

Since we released the functionality as part of Jade SP3, we’ve seen several Practices begin using ePrescribing. One such Practice is Inala Primary Care, located 30 minutes south-west of Brisbane’s CBD.

Founded in 2006, Inala Primary Care specialises in caring for patients with complex medical needs, many with a refugee history. The Practice delivers over 50,000 consultations a year to over 4,700 patients, through a large team of doctors, nurses and allied health practitioners. In addition, the Practice trains students and medical registrars, and undertakes research on topics related to their patients and their approach to healthcare. Inala Primary Care generates at least one new service or model of care each year. Focusing on this kind of innovation and quality saw them receive the General Practice of the Year award in May of 2016 through the Australian General Practice accreditation body, AGPAL.

Inala Primary Care converted to Bp Premier in January 2011. CEO, Tracey Johnson said, “the team were ecstatic with the product as it was a vast improvement on the system in use for the first five years the Practice operated. Over our period of use we have built strong relationships with the Bp team as we like to push the system to its limits. The team are always friendly and professional and willing to hear us out. We find their interest in ongoing product development and user feedback refreshing.” 

We spoke to Tracey about their early adoption of ePrescribing, and she provided some valuable feedback on their experience since they began utilising it, just six days after it became legal in Queensland.

“We’ve had 100% adoption amongst our practitioners,” said Tracey.

When we asked Tracey what patients’ initial reactions have been to the rollout of Electronic Prescribing, she told us, “we have had mixed reactions. With no public marketing of the opportunity, it has been up to our team to highlight the e-script potential to patients. Even amongst our older patients, those with familiarity of their phones have been happy to accept e-scripts. The main challenge has been that their preferred pharmacies are not yet enabled, restricting take-up. We have even had opioid prescribing completed and dispensed using eScripts. We had imagined those patients may be more protective of making sure they had a script but this has not been the case. We expect that over time the majority of patients will adopt eScripts. We will continue to cater to those without phones, sharing phones or who prefer paper by continuing with paper scripts.”

Keen to get ePrescriptions up and running in their Practice, Tracey and her team phoned each pharmacy in their local area to see which were eScript ready. The Practice now has a list of pharmacies able to fill eScripts posted in each consulting room and plans to update it as new pharmacies make the transition.

“Sadly, and despite being deemed a ‘Community of Interest’, the day we launched, just two of our 11 most-used pharmacies were ready to accept eScripts. A handful have plans to accept e-scripts by the end of August. Others may take months to be operative. For those pharmacies not up to speed they will see patients choosing dispensing options elsewhere. We have already seen patients so keen to take up e-scripts that they have had the drugs dispensed from a pharmacy they do not ordinarily use,” shares Tracey.

Their local pharmacies have provided the Inala Primary Care team with positive feedback to-date however, noting that once they’re enabled to dispense ePrescriptions they’ve been doing so without fuss, and everything is working smoothly on their end.

When we asked Tracey how her team has been finding the process of issuing eScripts, and how it compares to traditional prescriptions she indicated it was much the same.

“Once you understand the workflow it is very similar to issuing a paper script. With limited training Doctors can all use it easily,” says Tracey.

Besides the obvious and substantial benefits of dispensing ePrescriptions during the COVID-19 pandemic, Tracey and her team have identified several other scenarios where patients will benefit from the convenience of eScripts also. This includes people living in share and rental housing who may move around a lot, the homeless, patients who commute to remote sites for work, drive trucks or travel often.

“For those caring for elderly family members, they can have the tokens sent to their phones meaning they do not need to attend every appointment or track down scripts but can have the drugs dispensed and drop them around next time they visit. That will make it easier to stay on top of the medications their parents and other loved ones are using. For nursing homes, the process is also far easier,” adds Tracey.

Despite positive feedback such as this, Best Practice Software and other software vendors were asked on 3 August, by the Australian Digital Health Agency (ADHA), to suspend access to the Utility File that turns on ePrescribing functionality. This position by the ADHA is due to not all pharmacies being eScript enabled. Although eScripts are approved as a legal form of prescription across Australia, we have complied with this request as we work towards a resolution.

On this, Tracey commented, “We believe there is a need for a public information campaign. The wider community is largely unaware that e-scripts are an option. Using doctors to educate patients about eScripts is a poor use of clinical time. With COVID’s second wave, patients need to have confidence that accessing telehealth will deliver access to the medications which may be required. ePrescriptions are the safest way of fulfilling that need because it is a secure system, less errors will result and infection risks are kept in check.”

Similar to the sentiments shared by Inala Primary Care CEO, Tracey Johnson, the team at Best Practice Software is excited by the healthcare advancement that the legalising of ePrescriptions has forged, and the benefit to all Australians, especially during this pandemic.

“It has been terrific working with Tracey and her team at Inala Primary Care. Cooperation and information is the key to rolling out such important new technology. I know the team here at Bp will be working hard to deliver more improvements that not only deliver solutions to practitioners but encourages improved patient outcomes,” said Best Practice Software Director, Lorraine Pyefinch.

The Best Practice Software Executive team is currently lobbying the ADHA, and various involved parties, to try to find a swift resolution to move forward with ePrescribing.

To learn more about the process, view our many helpful ePrescription resources, and please share with your staff, network and on your social channels!

All Your ePrescribing Resources Available in One Spot

ePrescribing Resources

The following ePrescribing resources, developed by our Training team, have been created to assist your Practice with rolling out and using ePrescribing.

We highly encourage you to share these ePrescribing resources with all staff members at your Practice.

Introduction to ePrescribing for Practitioners Video

This  video provides an overview of the ePrescribing process, how to prepare your Practice, how to configure the functionality and send eScripts in Bp Premier. Please share on social media, with staff and those in your network.

(8 minutes)

Introduction to ePrescribing for Patients Video

This video provides patients with an overview of what ePrescribing is, how it works and how to fill a prescription using an e-token. Please share this helpful video on your social media channels and with patients.

(6 minutes)

Introduction to ePrescribing for Pharmacies Video

This video provides an overview of the ePrescribing general workflow from the viewpoint of pharmacists. We encourage Practices to share this video with pharmacies in their local area, as well as practitioners.

(4 minutes)

ePrescribing Q & A Podcast Focused on Questions from Our Practices

The content of this 25-minute podcast was developed from Practice questions that were asked at during our Masterclass webinar series. Please share with staff and Doctors in your network.

(25 minutes)

Step-by-Step Documentation in the Knowledge Base

Available to Bp Premier & Best Practice Software customers only.  The Knowledge Base is an online library of step-by-step articles to help you utilise our software’s wealth of features. Please access ePrescribing documentation in Bp Premier by selecting Help > Online from the menu, and go straight to the Knowledge Base for your product version.

Introduction to ePrescribing Masterclass Webinar

Our Training team ran a series of webinars on various days and times, to allow Practices to attend live and ask questions at the end of each session. This is an in-depth view of how ePrescribing works in general and in Bp Premier. Please share this resource with Practice staff.

(54 minutes)

Poster to Inform Patients

Utilise this poster in your reception area to inform patients which pharmacies are eScript ready.

Posters to Inform Practitioners

Utilise this poster at each workspace to remind prescribers which pharmacies are eScript ready.

Jayex: Maximising Patient Engagement

Jayex Maximising Patient Engagement

The current crisis has seen the adoption of digital services faster than ever before and it has proved that in many cases, remote care that’s supported by digital tools can be just as effective as traditional care when seeking to maximise patient engagement. From the moment a patient registers at a practice or hospital to post-treatment, there are a number of interchange points along the way that are key to delivering a positive patient experience. These range from arrival and check-in to engagement during treatment, post-care and telehealth.

Jayex acknowledges that patients who feel engaged and positive about their care are more satisfied and generally experience superior outcomes.

Digital tools mitigate the logistical challenges like organising patient files, appointment management, reporting etc., for staff working remotely. Many cloud-based patient engagement solutions bring a whole host of tools together in one place. Cloud-based digital platforms like Jayex online patient records, appointment booking, campaign management, and more can be accessed from anywhere. The fast adoption of these tools can be attributed to their quick integration with existing Practice Management systems. Moreover, the ability for patients to book online, request scripts and referrals, receive healthcare information and consult with their doctors remotely, reduces the risks of exposure for both staff and patients in the Practice.

If the recent upheavals have taught us anything, it’s that digital technology can be a vital resource in the modern waiting room.

How we handle healthcare has changed irrefutably and benefits of digital care are set to extend far beyond the current crisis and will remain a significant part of healthcare long after it’s over. Acting as the bridge between practice and patient, Jayex provides the Healthcare industry with advanced systems that maximise patient engagement and make patient management, workflow and communication easier, more efficient and more effective. Learn more about Jayex’s complete patient engagement platform.

Managing Pandemic-Related Pressures with New Cubiko Assist

Cubiko Assist

Leading practice business analytics platform, Cubiko, releases a free dashboard to help practices continue patient care and manage the business impact of COVID-19.

Brisbane-based start-up, Cubiko, is releasing Cubiko Assist, a free distilled version of its main Practice intelligence software, to help Australian healthcare practices deal with the impact of COVID-19 and to reduce avoidable hospital admissions.

The pandemic has created a range of pressures for Practices including collapsing revenue as patients stay away (meaning some miss out on vital care), reduced income due to bulk billing arrangements for telehealth, unmanageable workload in some practices and workforce difficulties when staff are in quarantine or isolation.

‘It’s definitely not business as usual – it’s practice management in a pandemic,’ says Cubiko CEO, Chris Smeed. ‘We knew practices would need different tools for that. So we asked what they needed and then we built Cubiko Assist.’

Cubiko Assist enables Practices to identify and continue treating patients with high care needs to prevent them crash landing in hospital. It provides insights that equip Practices to make best use of available staff and resources, identifying the billing impact of lockdown measures and telehealth appointments. It also ensures coverage for upcoming appointments despite changes in doctors’ availability due to being quarantined or homeschooling children.

Cubiko Assist is designed to ensure there is no extra work, or spreadsheets or uploads required. The data is automated and integrates seamlessly with Bp Premier.

Many practices have already registered for the new software, which will roll out in April and be free for the next 6 months or until the pandemic is over.

‘It’s our contribution to fighting COVID-19,’ explains Smeed. ‘We can’t do what the doctors and practice managers on the frontline do. But we can equip them to do it well by giving them easy access to meaningful data so they can respond to COVID-19’s unprecedented impact on their practice.’

Cubiko Assist is proudly backed by a growing partnership that includes AAPM, AGPAL, Microsoft, Splice Marketing and Best Practice Software. These companies have galvanised around Cubiko Assist and committed to providing practices with insights and support to find effective responses to their Practice metrics.

Cubiko is a leading Practice business analytics platform, effortlessly combining all a Practice’s different data sources – Bp Premier, Xero and Tanda – into one easy-to-use platform to simplify task prioritisation, process improvement and profit growth.

Human-Centred Software Design – Why Does It Matter?

Human-Centred Software Design

Human-centred design and co-design are becoming the standard terms used when designing customer focused solutions. In fact, co-design is no longer used as tech company lingo, but it’s an approach increasingly used in the public sector. Just go to any medical industry conference and it’s difficult to avoid seeing a presentation that hasn’t been derived from a co-design approach.

So why is a human-centred design approach so important? One of the key mottos at Best Practice Software is ‘designed by a doctor, for a doctor’. This is a key pillar of our organisation. The key purpose of these design concepts is to better understand the evolving needs of your customers and the new challenges that come along with it. We strive to ensure that we address the correct needs of our customers as we build our next generation product, Titanium.

Medical software is an industry that has experienced rapid technological advancement. This transformation is only going to accelerate as we not only adopt cloud-based technology but all the latest advancements that come along with it such as mobile applications, shared health records, e-prescriptions, artificial intelligence, virtual reality, augmented reality and virtual health care services.

Speaking to Our Customers

In software development it is easy to become too feature focused instead of stopping for a moment to re-evaluate the problems we want to solve. Customers have always been at the heart of what we do at Best Practice Software and it has always been important to us to take our user-centered approach to another level with the development of our next generation of products, code-named “Titanium”. So, we decided to go out, speak to customers and listen to what they had to say about the challenges, problems and pain points that they face day-in and day-out in their practices.

We invited customers to a roadshow called “Connect and Evolve” and the purpose was literally to connect with our customers and discuss the evolving needs of their practices. In these sessions it was important to not start with designing solutions and features but to begin by listing out all daily, tasks, activities and routine work. We then started to establish problem statements and listing out time consuming tasks. After that we started to figure out ideal workflows and solutions to address these issues by putting all limitations aside in the technology that we use today.

We ended up with a tremendous amount of insight and feedback not only on the current needs of practices but also on the desired future state of working whether you are a provider, receptionist, a nurse or a practice manager. We are using this feedback in our product roadmap for Titanium and we have continued to speak to even more of our customers by showing prototypes and possible solutions to improve our day to day working life.

Understanding the Real Problems

One of the unique aspects in medical software is that users spend the entire day using the product. As a comparison, if you use marketing software, you only use it for parts of the day or in increments throughout a working day. In medical software you might not leave your screen all day, so designing a solution that understands these needs is absolutely critical.

As our industry and working environments continue to evolve rapidly, we also need to recognise and understand the changing needs and challenges that come with change. This may sound like an obvious statement but in order to drive innovation, it’s necessary to find a way to break the norm by introducing new ways of doing things. This is not an easy task when you speak to users that understandably do not want a disruption in their workflows. The last thing you want to do is force features down the throats of customers whether they like them or not. You need to give them value by delivering better usability, saving time, solving problems and ultimately helping them in improving patient care.

Applying New Technology and Prototyping

Does new technology solve old problems or does new technology create new problems? The reality is probably a bit of both. For instance, moving into cloud-based technology solves a lot of problems. It offers always-on technology available to any location you want to work out of and usually for any device you want to use it with, whether desktop, laptop, tablet or mobile. However, it also introduces a whole layer of complexity with the unknowns of having a stable internet connection, data security and using a browser instead of an application built for an operating system.

We help address these things through rapid prototyping, user testing, and agile development methodologies in our product design. We also conduct a significant amount of market research and learn from our mistakes and the mistakes of others in the industry. There are usually several different solutions or approaches to address a problem. The key is figuring out which is the most appropriate or most promising option to take or technology to choose from. We then prototype, speak to users, test with users, refine the solution, do the development work and complete the feature. For instance, the architecture of Titanium has been completely built from scratch using the latest API-agnostic platform structure to improve development time, scalability, cost efficiency and enabling more third party integrations for Practices.

Gathering feedback from our customers is a job that is never done. We are continuing to ramp up our development work on Titanium with a strong focus on customer experience (CX) and user experience (UX) by actively involving our Practice customers throughout the product design process. It’s a process that starts with the users and ends in a product built to address the current and future needs of our customers.

We value the input of our customers. If you have suggestions for functionality within Titanium, please share your feedback in our Forum, which can be found in the top menu bar of this website.

Authored by: 
Henry Vesander
Henry Vesander
Product Manager at Best Practice Software

Enhanced Reporting and Evidence-Based Decision Making With Cubiko

Cubiko seamlessly integrates with Bp Premier, to allow Practices to quickly and easily filter and interpret large amounts of data, to enable evidence-based decision making. Cubiko combines data sets to facilitate enhanced reporting and evidence-based decision making for Australian Practices. Dashboard insights allow change to be tracked and monitored to ensure desired results are achieved through an easy to understand, intuitive platform.

Popular Cubiko Metrics

Since Cubiko’s launch in October 2019, the platform has been gaining momentum across the country. Subscribers have embraced new, progressive ways of driving business insight into their Practice every day.

In this feature, we’ll show you some popular metrics that detail how subscribers are transforming their Practices through leveraging the power of their data.

Busiest Booking Time

Cubiko quickly shows the busiest time when the Practice reception team and online booking engine are making appointments in the Diary.

Unbilled Appointments Metric

Early on, Practices were adopting a new focus on data, specifically around the identification of unbilled appointments.

Through this metric, Practices can monitor any unbilled appointments, complete the billing and effectively track as the number of unbilled appointments reduces over time.

10997 Eligible Patients Metric

This metric makes it easier for nurses to provide every opportunity for care. Provide your nurses with a list of today’s patients who qualify for 10997, with a deeper view on appointment data and time per patient.

Special Offer

Between now and 22nd May, Cubiko are offering all new subscribers a $500 credit towards getting Cubiko set-up and running in your practice.

To take advantage of the special offer, book in for a one-on-one demo, or contact the team on 1300 CUBIKO.

Offer ends 22nd May. T’s & C’s apply.

Q&A With Upcoming Bp Premier Summit Speakers

Bp Premier Summit 2020

Our biennial Bp Premier Summit is just around the corner, and we are extremely proud of this year’s speaker line-up and list of topics. We’ve delivered ten more workshops than 2017, for a total of 24 to choose from, enabling you and your team to completely customise your Summit experience.

To whet your appetite and give you a sneak peek at the impressive talent we’ve secured for the event, we’ve interviewed a few speakers to learn a bit more about them and why they are looking forward to the Summit.

Lachlan McPherson

Lachlan McPherson

Director @ Healthsite

Bp Summit Presentation: Medical Marketing
Healthsite Logo

Q: What do most practices get wrong in relation to marketing?
A: Practices are taking their online presence for granted and have been slow to realise the importance of getting their digital house in order. The practices that have been actively engaged in the area are at a huge advantage – the world has shifted to online marketing and practices need to catch up.

Q: What is your top marketing tip for practices?
A: Invest in a good quality website, online bookings, and social media. Social media isn’t something to be scared of – it is a huge opportunity for you to engage with your patients and gain new patients.

Q: What part of your workshop do you think will resonate most with attendees?
A: We will demystify what has traditionally been a complicated area. We use plain language and layout all aspects of your digital presence in an easy to follow way.

Q: What is your top marketing tip for practices?
A: If you do ONLY one thing – (you shouldn’t only do one thing) then you should claim your Google My Business listing and optimise it. This is the listing that literally puts you on the map

Q: Tell us a bit about yourself
A: I am the owner and founder of Healthsite; a digital business dedicated to the healthcare industry. I am passionate about all things medical. I started my journey in the healthcare industry 15 years ago working at the reception desk of a clinic that was managed by my families’ business. I was lucky enough to be promoted to practice manager, practice acquisition manager and ultimately sitting on the board of that very company. I started my own business along with my wife Missy, Healthsite in 2009 building online and digital products that meet the needs and requirements of today’s busy, pressure filled medical clinics. I’ve always believed we can separate ourselves to the rest by partnering with with our customers to achieve their objectives. We build relationships that matter. Our personal and flexible approach means we’ll deliver on their needs.

Katrina Otto

Katrina Otto

Managing Director @ Train IT Medical

Bp Summit Presentation: The Digital Health Team, Tips & Tricks for Your Practice, Shine Brighter & The Medicare Game Show
Train IT Medical

Q: What is one of the biggest challenges facing practices today? 
A: One of the biggest challenges I see is the shift in thinking required, as we move from the medical record being a memory aid for the doctor, to a clinical handover tool for the patient. This is very new way of thinking. The thriving practices of the future will be the ones who maximise effective use of digital technologies, engage with their patients electronically, and provide flexible delivery of service that best meets the needs of their patients.

Q: What part of your workshop do you think will resonate most with attendees?
A: Tips and Tricks. Bp users are smart and savvy. They are always looking for ways to save clicks and that’s what we’ve got. That sound people make, that, ‘ahhhhh, I didn’t know that’ comment, when you know that tip you shared is going to save them time and/or money or give them peace of mind – that’s gold.  We’ll be running a competition through the conference app too, so everyone will be knowledge sharing. I believe I have the best session of all at the Summit – Tips and Tricks – it’s going to be fantastic!

Q: What Bp Premier tip are you most looking forward to sharing?
A: I have this one tip which I love to share because it gives doctors peace of mind. It is related to results follow-up and is about visibility and audit trails. Bit of suspense there but don’t worry we will be sharing all our tips with absolutely everyone; we share to care.

Q: What area of Bp Premier do you feel is the most commonly underutilised or misunderstood?|
A: Recalls and Reminders ahhhhhh! They are the number one areas I am asked to train on and number one source of frustration for practices due to a lack of familiarity and knowledge. And my number one motivator is ensuring patients never slip through the cracks – this is vitally important to me.

Marcus Wilson

CEO @ Surgical Partners

Bp Summit Presentation: Frictionless Financial Management
Surgical Partners

Q: Tell us a bit about yourself
A: I have been on somewhat of a career journeyman, from an engineering graduate to a healthcare analyst at an investment bank, to a multi-clinic practice management role, and now as a founder of a financial technology that is making management easier for medical practices. I think this diverse background has provided a unique perspective on solving problems in the industry; and I have developed a passion for engineering these solutions and for delivering them to medical practice clients of all sizes, from  single GP sites to the largest corporate groups.

My family of 5 is based in Sydney, and we love to keep the kids active on weekends, be it hiking / cycling in the mountains; or making the most of summer on Sydney’s beaches and waterways, or on the NSW north coast where we try to get away to regularly. I love to meet new people and learn from them – its made me a serial networker and somewhat of a conference tragic. It has kept me on the road in recent years, and has allowed me to socialise with so many across the industry, and across the country – many of whom I consider close friends. There is perhaps too much personal in my professional life!

Q: What will you be presenting on at the Summit?
A: I will be speaking about the exciting opportunities in the digital transformation of practice financial processes. Best Practice users have a huge range of integration partners and complementary technologies available to them – solutions that save practices time, reduce expenses, tighten compliance, drive patient retention and growth, and provide a more attractive offering to customer Doctors. Choosing between options (and implementing them!) can be daunting, and my aim is to help make sense of the options and to provide a practical way forward. We call this “frictionless financial management” – and so much of this future is readily available right now.

Q: What are you looking forward to most at the Bp Premier Summit 2020?
A: I am really looking forward to meeting new people, both Best Practice users and other technology partners, and learning how we can work together for powerful industry outcomes. I love collaborating with our technology partners, so I am particularly excited about working with the Cubiko, Tanda and GrowthMD teams at the event. They are genuine, capable people who really understand the industry, and have so much to offer medical practices. In summary, I just can’t wait to see everyone there!

Join Team Bp at what has become one of Australia’s premier conferences for medical IT!

This year’s theme, Shine Brighter, is focused on empowering, educating and enabling Practice owners, staff and Bp Premier users. Our 6th Bp Summit program is like no other, packing in a wealth of industry experience, leadership, skills and new ideas from inspiring and engaging speakers. The 2020 Summit will give you a unique opportunity to engage with many more of your colleagues, our partners, and vendors of integrated and compatible technologies. We are looking forward to sharing with you a sneak peek of Titanium and other breakthrough products!

Sunsetting of Older Versions of Bp Premier

Sunsetting of Bp Premier version

Bp Support News: For Australian users of Bp Premier

As part of our ongoing commitment to our customers in supporting seamless patient care and the day-to-day operations of Practices, we continue to release newer versions which offer a range of updates related to regulatory requirements, improvements to security, fixes to known issues, newly added features and enhancements.

For your convenience, we have provided an extensive list of updates which can be accessed by clicking here.

With this in mind, as previously advised in April of last year, from 2nd October 2019, we ceased providing support for all versions of Bp Premier prior to LAVA SP3 1.8.8.810. From 1st July 2020, we will be ceasing support for all version of Bp Premier prior to Jade 1.10.0.880.

Sunsetting will be a continuous process, with support for each version ceasing six months after the newest version has been released. Find out more information here.

Ceasing support includes version-specific templates, old reports, minimum software requirements and access to Bp Support Services.

Our Support team is here to help you upgrade to the latest version of Bp Premier.  In addition, check out our Knowledge Base, which will provide you with all the information you need to upgrade. Click here for more about upgrading to Jade SP2.

SafeScript April 2020 Requirements for Victorian Practices

Important Information: April 2020 SafeScript Requirements for Victorian Practices

From April 2020 it will be mandatory for all Victorian prescribing clinicians to check SafeScript prior to writing or dispensing a prescription for high-risk medications.

The Drugs, Poisons and Controlled Substances Act 1981 specifies penalties that can be imposed on clinicians if they do not take all reasonable steps to check SafeScript when prescribing or dispensing a high-risk medicine so it is extremely important that your Practice is prepared and has started using SafeScript prior to the April deadline.

The implementation of SafeScript at your Practice will allow prescribing and dispensing records for certain high-risk medicines to be transmitted in real-time to a centralised database which can then be accessed by doctors and pharmacists during a consultation. SafeScript provides prescribers and pharmacists with a clinical tool to make safer decisions about the prescribing or dispensing of high-risk medicines, and facilitate the early identification, treatment and support for patients who are developing signs of dependence.

What can you do to start preparing now?

For Bp Premier Practices:

  • Ensure each clinician has registered for SafeScript via the SafeScript website
  • Ensure you are using the latest release of Bp Premier
  • Your practice must use eRx or MediSecure as your electronic prescription service
  • Your practice must have at least one location in Victoria defined in Setup > Practice Details
  • Enable the ‘Safe Script’ function via Preferences for each prescribing clinician within your Practice

For Bp VIP.net Practices:

  • Ensure each clinician has registered for SafeScript via the SafeScript website
  • Your practice must use eRx as your electronic prescription service
  • Option 1: An integrated version of SafeScript will be available for BpVIP.net users in March 2020. Once this is made available, we recommend installing and configuring SafeScript as soon as possible
  • Option 2: If you would like to start using SafeScript now, users can download a non-integrated version of SafeScript. Please click here for the Installation Guide provided by SafeScript

For VIP Gold Practices:

There will be no integrated solution available for VIP Gold users, due to this prescribing clinicians will need to login to the SafeScript portal and complete a check prior to prescribing any high-risk medications within VIP Gold.

To support our Victorian Practices through this change, we will soon commence engaging those Practices that have not yet started using SafeScript to provide support and guidance in relation to implementing all requirements prior to April 2020.

In the interim, if you would like to know more about SafeScript please visit the SafeScript website and the SafeScript brochure for Healthcare Professionals. The SafeScript General Enquiries team can be contacted on 03 9096 5633 or via email safescript@dhhs.vic.gov.au. Further information regarding this initiative can also be directed to our Commercial Partnership team on 1300 40 1111, option 4.