Best Practice Software


Silver Partner

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Bp Partner Network - Silver

Compatible With

Bp Premier

HICAPS is Australia’s leading healthcare claiming solution, that’s been supporting the wider health community for over 25 years. With a deep understanding of the healthcare sector, HICAPS delivers tailored solutions for over 100,000 registered healthcare practitioners Australia-wide.

HICAPS provides easy, efficient and accurate healthcare claiming solutions that streamline the claiming process and provide a seamless patient experience. Get the latest in security, reliability and useability.

Best Practice Bp Premier Integration

HICAPS claiming solutions is specifically designed to integrate with Best Practice Bp Premier. This offers more functionality to help deliver fast transactions and improve accuracy in end of day reconciliation.

Stop manually keying in transactions, save time and reduce errors when processing claims. An estimated 90 seconds per transaction was saved during testing.

  • Medicare Easyclaim
  • Medicare Online
  • EFTPOS payments with credit card and digital wallet
  • EFTPOS refunds
  • co-payments and gap payments
HICAPS Trinity Terminals

Process claims quickly and efficiently manage multiple practitioners in one place. 

  • Medicare eligibility, bulk billing and Easyclaim
  • Simple surcharging
  • Simple, predictable transaction fees
  • Telehealth claiming for Medicare
  • Overseas visitor health cover claiming for NIB, BUPA and Medibank
  • Process approved treatments for State Government schemes, Insurance Commission of Western Australia (ICWA) and WorkSafe Victoria
  • Multi-Merchant facility with up to 25 separate practitioner bank accounts supported per terminal
  • Single terminal for both patient claiming and EFTPOS transactions to help reduce clutter and admin costs
HICAPS Digital Claims

HICAPS Digital is the new online claiming solution, with real-time eligibility approvals. It provides a fast way to complete invoicing and claiming for select Government Schemes and Private Health Insurers for allied health and other care providers.

  • Medicare eligibility, bulk billing and claiming
  • Easy invoicing and fast settlement for Transport Accident Commission (TAC), Worksafe Victoria, Workcover Queensland, Insurance Commission of Western Australia (ICWA) and National Disability Insurance Agency (NDIS), Department of Veterans’ Affairs (DVA) claims

Combining our health expertise and range of services, NAB Health, Medfin and HICAPS work together across personal and business banking needs. From claims processing, transactional banking and equipment financing to interest rate risk management and business and home lending. 

Register your interest in Best Practice Bp Premier and HICAPS integration.

HICAPS for General Practitioners |  1300 650 852