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World Asthma Week…During a Pandemic

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World Asthma Day

You’ll likely not even notice the passing of World Asthma Week this year, but if you don’t, you certainly wouldn’t be alone.

In light of the COVID-19 pandemic, promotion of this year’s event, normally observed between 1-7 September, has been cancelled. Whether you’ve missed the recent changes to asthma management, or are curious as to how COVID-19 affects it, we’ve put together a few helpful links.

Did you know that statistically, 1 in 10 Australians are asthmatic?

While it remains unclear whether asthmatics are at increased risk of contracting COVID-19, we do know that asthma symptoms are worsened by respiratory viruses. The 2019 GINA report states that even patients with few interval symptoms can have severe or fatal exacerbations. As we fight to flatten the curve of the COVID-19 pandemic, patients are relying upon informed medical advice now more than ever.

The GINA report is a twice-yearly reviewed strategy document for asthma management based off the best available evidence, and it has been updated annually since 2002. The organisation endeavors to provide educational resources and scientific evidence to advance asthma treatments.

GINA’s two primary goals are to improve symptom control, and to protect patients from the risks of severe flare ups and asthma related deaths. An excellent resource to consider before continuing through this article is the GINA website, and their accompanying podcast.

Considerations for shortages in medications

The Therapeutic Goods Administration recommended back in March that while there are no current national medication shortages, there would be no need to stockpile more than two weeks of Medication in the unlikely event of a patient being quarantined.

Prior shortages in local pharmacies were not caused by an interruption in the supply of medication but in panic buying. While pharmacies have now returned to allowing up to two relievers per purchase, a second wave of COVID-19 cases could cause stockpiling to resume and so limit access to Salbutamol. Monitor the Medication Shortages Information Initiative for updates on any shortages as they present and talk to patients about the risks of stockpiling medication.

Maintain asthma action plans

Maintaining an asthma action plan is critical in helping patients to better identify worsening symptoms and manage their condition. It also provides evidence of taking Salbutamol should they misplace their labeled puffers, and be asked to provide evidence of requiring the medication by a pharmacist. The action plan should contain instructions to continue taking inhaled or oral corticosteroids as usual – but also what to do in the event of an emergency and when to seek medical help. Guided Asthma self-management education and skills training is covered on page 79 of the GINA 2020 full report.

Where possible, avoid Nebulizers in the workplace

Nebulizers have been identified as being able to transmit viral particles up to 1 meter. This could risk transmission to other patients and healthcare workers. The GINA report instead recommends to “deliver short-acting beta2-agonist for acute asthma in adults and children, use a pressurized metered-dose inhaler and space with a mouthpiece or tightly fitting face mask if required“. It also recommends  limiting spacers to a single patient, and encourages families to not share their medical devices (puffers, spacers, masks); more information is available on page 17 of the GINA 2020 full report.

Save the date – 2020 International COPD and Asthma Conference

There will be a two-day collaborative conference with Global Initiative Chronic Obstructive Lung Disease (GOLD) and Global initiative for Asthma (GINA) on November 16 & 17 of this year. The event will be hosted virtually and contain educational material applicable to all healthcare providers. Click here for more information.

The COVID-19 pandemic is particularly worrying for those already living with respiratory conditions. While the risk cannot be totally negated, careful planning, responsible management of medication, remaining up-to-date with the latest health recommendations and, of course, good social distancing practices can minimise the impact that COVID-19 has on those living with asthma.

Authored by:

Emma Sinnott
Support Specialist at Best Practice Software

A note to the reader: This article is light reading on topics you may be interested in and does not substitute for your own independent research. Some links may become out of date, so please check for updates before actioning any advice.

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Software Updates: Debunking Myths and Concerns

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Debunking Software Myths

As a support team, we understand many of the challenges faced by Practices in order to keep current with software updates. In fact, at time of writing, only 36.4% of Bp Premier customers are running on Jade SP2, the latest version of the software.

All too often we hear similar reasoning as to why Practices aren’t taking the important step of updating their software. Today we’ll go through a few of the common myths and concerns we get surrounding updating Bp software, and provide some insight into why they may not always be correct.

Myth: Software Upgrades Cost Money!

While occasionally true in rare instances, such as a Practice needing an IT professional to assist with an upgrade, the majority of users should be capable of installing an update with the assistance of a simple upgrade document which is available on our Knowledge Base. Our software updates also come at no cost to your Practice – they are completely free!

Most of the time, the only thing an update requires is a bit of patience, and the following of a step-by-step guide.

Myth: An Update Isn’t a Priority – It Can Wait for a While.

Again, this is true in some cases but it’s important to make an informed decision. By regularly reviewing the Release Notes available on our Knowledge Base, you’ll be able to identify the features, fixes or regulatory changes which may positively benefit your Practice. It’s important to note minor issues may not be listed in our release notes.

Leaving or not prioritising updates can end up burning more time in a variety of ways. You may miss out on things like Medicare adjustments, bug management or new features and functionality. The best course of action is to stay up to date and have the latest drug update installed.

Myth: Only Need to Patch My Software Once.

Patching occurs in a combination of data updates and product updates, and is the fluid process of updating ever-changing security and regulatory requirements, in addition to bug fixes. We suggest patching as often as possible to ensure your system has the latest features, information and fixes.

Myth: It’s Only a Small Update, So It’s No Big Deal If I Miss It.

Small or large, all updates should be reviewed to see how they may benefit your Practice. Remember that an update may look small, but could make a meaningful difference to the day to day functioning of your Practice.

A good example of this is our upcoming Jade SP3 update. While Service Pack (SP) updates are typically fairly small, SP3 includes ePrescribing functionality, which is anything but minor! If you were to dismiss SP3 as ‘only a small update’, you’d be missing out on this crucial functionality.

Myth: Nobody is Available to Help Me Upgrade!

Best Practice Software offers a variety of update documentation on our Knowledge Base. For any additional update queries, our Support team is here to help.

We have 53 Support Specialists spread across three locations that are ready and willing to assist you with updating your software, or to help resolve any issues you encounter along the way. On average, our Support Specialists answer 8,759 enquiries each month, so you’re in very capable hands!

You can contact our Support teams by calling us at 1800 401 111 or emailing support@bpsoftware.net.

What is Sunsetting?

Best Practice Software regularly provides new releases of our software. These new releases include mandated regulatory requirements and a range of software improvements including updates to functionality and security, and fixes to known software issues.

However, regular software releases present an increasing challenge to our Support team who continue to support customers using older versions of Bp Premier.

As a result of this, we have introduced sunsetting – which is ending support for previous versions of our software in an effort to remain knowledgeable on up-to-date versions.

If you have any further questions regarding updating your software, please get in touch.

Have a question? Need assistance with a software update? Call us on 1800 401 111 or email support@bpsoftware.net.

Authored by:

Michael Toulsen
Lead Support Specialist at Best Practice Software

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Time to Take Your Blood Pressure Pills!

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Blood Pressure Medication

Historically, when single dose blood pressure medications were commenced, patients were advised to take them in the morning. This is because blood pressure follows our natural sleep cycle and dips when we are sleeping and rapidly rises in the morning when we get up. It was thought that taking medication in the morning would provide the most benefit as it would reduce that initial increase in the morning.

At the end of 2019, the results of a large study that looked at bedtime dosing of blood pressure medication were published in the European Journal of Cardiology [1]. The study looked at 19,000 patients in Spain in a primary care setting, and it compared the cardiovascular outcomes between those who took their medication at night and those who took it in the morning, with a mean follow up of just over 6 years. The study found a significant improvement in the outcomes of those who took their medication at bedtime with a reduction in the number of heart attacks, strokes, and heart failure in that group.

The study itself was quite comprehensive and had a good follow up period of 6 years. It is important to note that they only included patients in the study if they did not have any history of pre-existing kidney failure, heart failure, retinopathy, abnormal heart rhythms or alcoholism, and they did not include shift workers. They also did not include pregnant patients or those with secondary hypertension. The authors split the groups in half and had one group take all of their medications in the morning, and the second group take all of their medications before bed. 

Patients’ blood pressure control was monitored during their GP visits in addition to doing an annual 48-hour ambulatory blood pressure test. This test involves wearing a blood pressure monitor for 48 hours with BP check every 20 – 30 minutes to get a good picture of the blood pressure fluctuations over a 48 hour period.

The authors found that those taking their medications at night had overall better control of their blood pressure in addition to needing fewer medications to keep to the recommended targets. The study also found that there was a 45% reduction in cardiovascular events such has heart attacks, angina, strokes and heart failure in the group who took their medications at night. Moreover, they did not find any adverse events to occur in that group.

There have been some other smaller studies that have also looked at morning versus bedtime dosing of blood pressuring lowering medications [2], which showed better blood pressure control without any adverse effects of taking blood pressure medications at night. However, there have been a number of small ophthalmological studies that have shown a detrimental effect for those with certain eye conditions if their night-time blood pressure drops too low [3], or if they take their blood pressure medications at night [4].

To date, there have not been any changes to the current Cardiology or Heart Foundation guidelines to routinely recommend changing patients over to bedtime dosing. However, for some patients the benefits would clearly be substantial.

Before changing over to bed-time blood pressure medication dosing, it would be a good idea to discuss with your GP or Cardiologist if this is suitable for you.

Authored by:

Dr. Fabrina Hossain
Clinical Advisor at Best Practice Software

 

References

[1] https://academic.oup.com/eurheartj/advance-article/doi/10.1093/eurheartj/ehz754/5602478
[2] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4091949/
[3] https://pubmed.ncbi.nlm.nih.gov/8172267/
[4] https://pubmed.ncbi.nlm.nih.gov/22424547/

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AutoMed Systems: Embracing Practice Processes of the Future

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Automed Practice Future

AutoMed Systems: What is the Practice of the future?

At a recent webinar conducted in June 2020, 50% of GP-owner attendees indicated that they currently earn less than their subcontractors.

The 5 challenges confronting every Practice Manager today are;

  1. Solvency
  2. Making General Practice the central point of health delivery
  3. The rebate freeze while Practice costs continue to increase by up to 30%
  4. Incursions by pharmacists, health funds and recent popup Telehealth “providers” that remove your patients from comprehensive, quality and continuing healthcare.
  5. The increasing demands for patient education, and involvement in their health care

Is the answer for the GP to work faster, or charge more?

No. The answer is to embrace technology.

The patient journey begins with making a complex, accurate appointment online or via phone, which includes all the necessary resources in the correct sequence with pre-payments where required, and simultaneously being able to provide health information and Practice marketing.

By using integrated caller identification, staff costs can drop by $2 per appointment. Having patients book online, arrive via a concierge and using a comprehensive kiosk will decrease staff requirements by up to 50%, or $120K per annum for a medium sized Practice.

15% of all data is incorrect leading to failed communication, extra staff costs and legal risks.

A kiosk needs to check all demographic data, in multiple languages and be able to process payments efficiently. This eliminates the need for patients to return to the desk to pay for Gap fees, consumables and vaccines, halving staff requirements.

Moving from bulk billing to private billing can be costly with the increase in front desk demands, whereas a billing kiosk can perform the function at no additional cost. Loyalty schemes via the kiosk can increase gross income by up to $80k with just a $10 patient contribution.

AutoMed Systems provides the ability to communicate with patients via a fixed price SMS solution leading to better informed and engaged patients, better utilisation of time and resources, and decreasing DNAs by 90%. One DNA daily adds up to $15k per FTE.

Technology must be flexible, provide access to new services such as Tele/video consultations, eRx, loyalty programmes, vaccination management and include reporting tools to assist with accreditation.

In short, the practice of the future must be flexible, sophisticated, up to date with IT and be completely supported by a reliable and reputable Australian based support team – which is exactly what AutoMed Systems prides themselves on being.

Please contact support@automedsystems.com.au for more information.

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Cataract Surgery Self-Auditing is Here with Index Health!

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Cataract Surgery Image

Consider the following within the context of auditing your Cataract Surgery history. After examining a 63-year-old patient with a cataract, you discuss the option of surgery.

You include an obligatory statistic informing them of risk. You quote a statistic of 1/400 for the possibility of worse vision. Your patient recoils, exclaiming, “that seems a bit high!”

You now doubt yourself, and question your rate – can it really be that high?

You begin to suspect that your patient is questioning our ability as a surgeon. Do one in 400 of your patients really lose two or more lines of BCVA? Do some patients have a greater likelihood of BCVA loss? Can you identify them?

Are you able to provide a patient with a risk which is specific to their presentation? Is it acceptable to provide patients with a general figure, or can you provide them with a figure that relates to your surgery?

Is your complication rate improving?

We live in a era of data analysis – we have apps to track our heart rate, exercise, diet and sleep. We measure, and then we re-measure – with the aim of improving.

As surgeons, we take great pride in our work. But to improve we need to be able to objectively assess our progress. We are not in a competition. But without analysing our results, we cannot improve. Many of us look at audit as an onerous task, sifting through patient files and entering data into a spreadsheet. But it doesn’t need to be this way. Self-auditing can be a seamless part of your professional growth.

Index Health, in partnership with Best Practice Software, now have an integrated cataract surgery self-audit tool for Bp VIP.net.

When using our tool, your results will not be shared, your privacy will be maintained and we adhere to all Australian privacy laws.  Index Health with Best Practice Software can be seamlessly integrated into your Practice, with minimal changes to your workflow.

Start using our Index Health cataract surgery self-audit tool, and begin assessing your progress today.

For more information see the Index Health website or contact Index Health at ben@indexhealth.com.au

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No Price Increase for Bp Premier Customers in FY20-21

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Bp No Price Increase

At Best Practice Software we take pride in offering the best in-market practice management solution and delivering added value with feature-rich functionality, extensive free customer enablement materials and unlimited support.

Typically, we will introduce a small price increase at the beginning of a financial year, in line with inflation and increased operating costs. However, we understand the financial impact that COVID-19 may have had on Practices, and to support our valued Practices, we will not be introducing a price increase for Bp Premier customers this 2020/2021 financial year.

We hope this will assist Practices in these uncertain times, and act as a small token of our gratitude for the work you do at the frontlines of this pandemic.  Once again, we extend our thanks to you for your valued business.

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The Best Practice Software Podcast – Electronic Prescribing Q&A

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Best Practice Podcast

Join Product Training, Knowledge & Deployment Leader Suzi Eley and Commercial Partnership Specialist Will Durnford in the first episode of the Best Practice Software Podcast.

In this episode, Suzi and Will cover topics raised during the Electronic Prescribing masterclass, such as queries surrounding implementation and rollout, how the token system works, how to find a participating pharmacy, and associated privacy concerns.

Listen to the podcast in browser below.

Note: Since the time of recording all states and territories have approved the use of Electronic Prescriptions. eScripts are now a legal form of prescription across Australia.

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Enhanced Secure Messaging – the Path to Interoperability

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Secure Messaging Interoperability

A core part of healthcare in Australia today is communication between healthcare providers. However many of these sensitive communications are taking place via unsecure channels, or through channels that aren’t compatible, leading to a breakdown of communication, poor health outcomes and inefficiencies.

To solve this challenge, a national initiative has been introduced to transform the way health information is exchanged in Australia. A key goal of the initiative is to equip healthcare providers with the ability to communicate with other professionals utilising secure messaging via their integrated practice management system. This will result in reduced dependency on unsecure channels such as paper-based correspondence, fax machine or post.

Here’s what you need to know about secure messaging – what it is, why it’s important, how it will impact practices and the timeline for implementation.

What is Secure Messaging?

Secure messaging enables the encrypted electronic exchange of patient healthcare information between healthcare providers. Point-to-point delivery of messages such as discharge summaries, referrals, requests and results represent the typical use case.

The electronic message is encrypted by the sender and decrypted by the receiver and therefore cannot be read if intercepted in transit.

Software vendors and their solutions, built to facilitate secure message delivery, are well established in Australasia, some with over 25 years in the market.

It’s fair to say that the majority of practices have had some exposure to secure message service providers (eg, Telstra Health Argus, Healthlink, Medical Objects and ReferralNet) and may even have more than one service enabled.

Why Does Secure Messaging Matter?

In a shared care environment, where it is necessary to exchange healthcare information, secure messaging ensures that the highest level of security and privacy is maintained. Protecting a patient’s sensitive, healthcare information and in alignment with the Privacy Act 1988. In addition, the benefits of exchanging data electronically and securely include speed, efficiency, lower risk and reduced cost.

A collaborative, nationwide approach to unify secure messaging providers is crucial to providing a seamless healthcare journey for patients, and for enabling simple and easy communication amongst healthcare providers.

Isn’t Secure Messaging Already In Place?

Imagine for a moment if our telephone service providers weren’t interoperable, for example your phone network wasn’t able to call someone you know who subscribes to another phone network. How effective would our telephone system be if this were the case? To date, we are in somewhat of a similar situation with secure messaging.

Despite the widespread adoption of secure messaging, the individual secure messaging service providers have approached messaging differently, resulting in incompatibility in many instances. The lack of interoperability has resulted in fragmented systems and communication.

Furthermore, messages and referrals generated by practitioners are often limited to providers listed in their local address book or directory, making it time consuming to locate contact details for providers outside their normal referral network. The above method also relies on the provider information being kept up to date by the practice, often leading to inaccurate information, possibly even providers that are no longer in operation.

What is Changing?

The Australian Digital Health Agency is leading a program of change, to enhance interoperability standards for secure messaging. This initiative is in direct support of the National Digital Health Strategy, to reduce barriers to using secure electronic exchange of health data and ensure interoperability between technologies. Two key changes will take place as part of this initiative.

First is the introduction of a federated provider directory capability, enabling clinical information systems and secure messaging delivery systems to search cross-directory to find accurate, trusted and validated healthcare provider electronic addresses.

Second, software providers are enhancing the message exchange format to meet an agreed standardized specification for message content – streamlined to improve interoperability across disparate service providers and clinical systems.

How is Best Practice Software Getting Involved?

Best Practice Software has actively participated in the collaboration between software providers and government bodies, to define interoperability standards for secure messaging solutions.

The development to enhance secure messaging and be conformant to the ADHA specification is currently in testing phase and the enhanced functionality will be available in Bp Premier Saffron and VIP.net Ruby SP3 in the coming months.

When Will Enhanced Secure Messaging be Available More Widely?

There are 42 software organisations taking part in the ADHA secure messaging enhancement initiative, the change program is scheduled to conclude this October so there are certainly exciting times ahead for improved data workflows and efficiencies!

Authored by:

Monica Reed

 

 

 

 

 

Monica Reed
Manager, Commercial & Customer Enablement at Best Practice Software

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A Day in the Life of a Commercial Partnership Specialist

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Day in Life Commercial Partnership Specialist

Things have changed just a bit since working from home as a Commercial Partnership Specialist. The morning commute has been replaced by a short walk to my desk. Not surprisingly, my caffeine intake has skyrocketed.

Providing Partner Support as a Commercial Partnership Specialist

Each morning after logging in and greeting the Commercial Partnerships team, I go through my emails and the to-do list. A usual day would be spent working through Partner Support cases that come through our CRM dashboard and any calls that filter down our line.  I check on the dashboard throughout the day for cases from Partners requiring assistance with their integration with Bp products.

Being a (slight) perfectionist, there is always the constant battle to keep the partner cases in our queue to an absolute minimum, if not completely clear. When I hit the refresh button, the suspense is palpable. I’ve turned it into something of a game.

It can be a challenging but rewarding experience to assist our partners in resolving technical issues. Through working on different cases I have found myself exploring and learning more about Bp and healthcare overall. It has been great to learn from the team at Bp too, the experience of those around me is invaluable, and not in short supply.

Tech Reviews

In between handling partner support cases, I also conduct technical reviews with Bp Partnership applicants. As part of applying to join the Bp Partner Network, a technical review is performed to understand the applicant’s product. This includes their use cases and the access they require to different Bp products.

It’s an interesting experience to see what ideas businesses and Practices are generating. Not only are our technical reviews trying to determine whether an idea has value to a Practice, but also how these ideas positively impact the lives and wellbeing of patients. The information gathered from technical reviews are collated and a committee review is conducted at the end of each month where current and new applicants are presented for approval.

It helps to possess a reasonable amount of technical knowledge as a Commercial Partnership Specialist – being able to fully understand what each business or Practice is trying to achieve is crucial to accurately reviewing their applications.

…and More

To spice things up, the Commercial team has an endless array of projects that change things up from my usual support role. One week I could be calling our sites and creating email communications and videos as part of the Safescript roll out in Victoria. The next week I’m launched into helping with ePrescribing compliance testing, and assisting pilot sites with new versions to prescribe their first eScripts.

Filling the role of Commercial Partnership Specialist has provided a great amount of exposure in how the technical and commercial aspects of Bp intercept and work together.

The sound of the neighbourhood kids running around outside indicates that it’s time to start winding down. I look to wrap up jobs on that to-do list and check the calendar for what lies ahead tomorrow. And then it’s time to call it a day.

Actually, I might just check the CRM just one more time to make sure it’s clear.

Authored by:

Aaron_Lim_Avatar

Aaron Lim
Commercial Partnership Specialist at Best Practice Software

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Practice Management and the Imperatives of Cloud Computing

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Practice Management Cloud Computing

It might surprise you to know that virtually all major practice management system vendors in Australasia have released, or are planning to release, their next generation solutions on the cloud. Cloud Computing is a trend that is sure to accelerate over time and is a transformation that will have a significant impact on the day-to-day operation of Practices and Practice Managers across all healthcare domains.

As Best Practice Software is undertaking the development of our own cloud-based platform, we are often asked by our clients what cloud computing entails, and what the benefits are over traditional desktop software. The following provides a brief insight into these questions.

What is Cloud Computing?

Cloud computing is a model for enabling on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.

That’s quite a mouthful and not necessarily easy to understand, but it essentially identifies the five common characteristics of true cloud computing:

  • Broad network access
    This refers to the fact that resources in the cloud are available over multiple device types, ranging from common devices like laptops and workstations, to mobile phones and the like. Providers are no longer tied to the desktop or the location of their data, the benefits of which are becoming increasingly clear in these times.
  • On-demand self-service
    This refers to capabilities that manage provisioning and back-office functions. In non-cloud or traditional desktop environments, where the end user can self-provision without interacting with the provider, the downstream result has historically been inefficiency and waste. These new technologies now enable us to provide our customers with true self-service without incurring these penalties or service costs.
  • Resource pooling
    The scalability of the cloud is one of its most defining fundamental concepts. Without pooled computing, networks and storage, these services must be provisioned across multiple silos at great cost. Through resource pooling, multiple customers are sharing resources stored in the cloud with their peers, in much the same way as a telephone network operates. Because of this, the cost of resources is also shared between multiple customers.
  • Measured service
    These pooled resources can be easily monitored and reported, providing visibility into rates of resource consumption and the allocation of the costs associated with said consumption.
  • Rapid elasticity
    Elastic resources are critical in reducing costs. When accessing a cloud-based service, you only access the resources as and when you need the capacity. For most practices, a large percentage of costs associated with deploying applications stem from provisioning and maintaining a range of hardware resources. The purchase and rollout of these hardware resources requires forecasting of anticipated demand, rather than actual demand with a fixed capital expenditure commitment. The elasticity of the cloud means that you simply get what you need as and when you need it, and you only pay for what you use, resulting in a significant reduction in costs.

Cloud computing is not a single service fits all model.

There are a number of deployment models to suit different organisations. The two most prevalent deployment models used in the healthcare industry are the private cloud and public cloud.

Private cloud is generally only implemented in larger organisations due to the increased infrastructure costs that can be spread across greater number of users. They are generally designed by and built for a single customer to support specific functions critical for the success of a single line of business, and usually require more technical proficiency to maintain.

Public cloud is what is most people think of when they hear cloud computing system; it is multitenant capable and shared by a number of customers who may have nothing in common. They are typically less expensive to maintain, and leverage infrastructure provided by large tech providers such as Amazon with its AWS service and the competing Microsoft Azure service. This is the deployment model that is generally best suited for small Practices, and the variant that most Practice Managers will deal with and is the deployment model that Best Practice Software has selected for its cloud offering.

In summation, the incremental and exponential advances made in recent years has created a significant shift towards cloud computing adoption. The large number of practice management software and other health software vendors refreshing their products with cloud enablement underscores this.

Vendors benefit through shortening the time to market for new products and features, whilst at the same time delivering drastic cost reductions to customers.

The adoption of these cloud-enabled healthcare platforms will grow as users experience the benefits of a shortened enhancement lifecycle, without the associated operational disruption that comes from frequently installing desktop or client-server-based software solutions. Cloud computing brings the promise of never having to do a manual data update, or to endure the long wait for new releases to introduce new features or defect fixes. This cycle gets compressed from months, to weeks and days.

However, not all platform migrations to the cloud have been successful. Ultimately, the organisations that will be successful are those that understand that a move to the cloud is not merely a porting of technology, but rather a new way of thinking as to providing healthcare as a service, one that maximises all of the components of cloud computing.

Authored by:

Andre Broodryk
Manager of Product Management at Best Practice Software

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