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New Dietary Education Sheets Added to Bp Premier by Nutrition Plus

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Dietary Education Sheets Added to Bp Premier

We’re excited to announce that our newest partner, Nutrition Plus Enterprises, has provided Bp Premier users with complimentary access to over 150 new dietary education fact sheets to benefit patients. 

Nutrition Plus is a team of dietitians who specialise in reproductive conditions, fertility, pregnancy, postpartum and paediatrics.

Dietitian and company founder, Melanie McGrice said, “for years the media has been asking health professionals what Australians could be doing about the rising rates of obesity, the diabetes epidemic and the soaring rates of food allergies. Now I have an answer!  Research has found that the food men and women eat leading up to conception, during pregnancy and breastfeeding, and what is fed to their little one in the first few years of life, all impact genetic programming.  By helping people to eat well during this 1000-day period, we can finally start reining in the tsunami of chronic disease.”

Unfortunately, many people eat worse than ever during this important time.  “The stress of trying to conceive or of being pregnant can cause people to turn to emotional eating,” McGrice explains.  Furthermore, lethargy and nausea caused by hormonal fluctuations when taking IVF medications or pregnancy can cause people to turn to highly processed, nutrient-poor junk foods.  “People think that if they’re taking a pregnancy supplement, they’ve got nutrition covered.  Supplements are there to complement a healthy diet, not to replace it”.

As part of their service offering, Nutrition Plus run free quarterly webinars focused on nutrition for fertility, pregnancy and postpartum care.  The next webinar in February 2020 will focus on the management of IBS during pregnancy.  Perth Dietitian, Christie Austine-Hore, who will be presenting the webinar explained, “rates of IBS increase during pregnancy, which can cause expectant mothers to cut out essential food groups and compromise their pregnancy nutrition.”

With over thirty specialised dietitians around Australia and New Zealand (and growing), their dietitians are the most qualified professionals to see when it comes to providing nutritional advice relating to fertility or pregnancy.  Nutrition Plus dietitians provide workshops, online programs and personalised consultations for patients who are trying to conceive, are pregnant or experiencing postpartum.

For more information see www.nutritionplus.com.au or to save a complimentary seat for the upcoming webinar, see www.melaniemcgrice.com/webinar7. Please note that spots are limited, so book early to ensure you don’t miss out.

Dietary Education Sheets Added to Bp Premier - Preview
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Bp Premier Jade Service Pack 2 Update Released

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Bp Premier Jade Service Pack 2 Update

We’re excited to announce that Bp Premier Jade Service Pack 2 has been released, which features numerous fixes and newly added functionality. Downloading and installing this update will help ensure your access to the most up to date program features and user functionality. This important update continues to provide Practices with more security and control over third-party vendor software solutions accessing your Bp Premier database. Third-party vendors are still being onboarded to the Bp Partner Network so Practices can grant access to their database via the configuration screen within Bp Premier.

The following additional improvements were made as part of this update:

  • Resolution of the freezing that occurred when Practices downloaded more than 100 SMS replies
  • Various improvements to reduce fatal memory-related errors throughout the software
  • The Patient Sex field was renamed to Birth Sex and expanded to include Gender Identity and Pronouns fields
  • Clinical enhancements to the INR Manager that shows who entered the information; Cervical screening summary text has more clarity; and Respiratory Function information includes Change reversibility
  • The issue of antenatal notes being removed from Today’s notes has been resolved
  • Improvements to the third-party integrations screen including setup, searching and general performance
  • New Nutrition Plus patient education icon and fact sheets within the Patient Education materials screen
  • Integration with the Best Health App

Action required:

You will need to download this program update in order to apply it to your version of the software. Download the Jade Service Pack 2 Program Update, selecting Resources / Bp Premier Downloads from the top menu. Expand the Program Updates Heading. Click on the Download button to start downloading the Update.
Please note the following prerequisites:

  • Bp Premier Summit or newer
  • July 2019 data update

Update instructions and release notes should be reviewed prior to installation and can be found here.

Please note, versions prior to Jade Service Pack 1 version 1.10.1.886 will be phased out by 30th June 2020. With the public release of Bp Premier Jade Service Pack 2, Best Practice Software will be ceasing support of all versions prior to Jade Service Pack 1 1.10.1.886 from 30th June 2020.

Support is available:
For further information or advice on this notification, contact our Software Support team on 1300 40 1111 (in Australia), or 0800 40 1111 (in New Zealand), selecting Bp General Products at the menu.

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Best Practice announces growth in HealthShare Referrals uptake

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Best Practice Software has announced that, since integrating the HealthShare referrals functionality earlier this year in Bp Premier’s Indigo SP1 release, there has been consistent growth, with over 50% of Bp Premier subscribers now using the HealthShare Referrals directory on a monthly basis.

 Dr Frank Pyefinch, CEO of Best Practice, said it was pleasing to see many Bp Premier users now using the Referrals Directory.  “We originally decided to offer our subscribers access to HealthShare’s directory because it had been one of our most requested additions to the product. It is very pleasing to see the most recent results, reinforcing the value the directory provides to GPs and Practice admin staff.”

 HealthShare CEO, Rami Weiss, said, “We are thrilled to hear Best Practice Software’s news about the strong uptake from Bp Premier users, reinforcing the anecdotal feedback we consistently receive from GPs and practices. We are proud to partner with Best Practice to offer our directory to support GPs in their referral-making decision process.”

 Available for free to Bp Premier subscribers, the integrated Referrals directory provides GPs with comprehensive and up-to-date information about private practising specialists and allied health professionals, and includes detailed information about a health professional’s specialty, sub-specialties, special interest areas, practice locations, hospital affiliations, languages spoken and bio.

 In addition, the directory allows GPs to search for specialists who participate in “No Gap” and “Known Gap” arrangements, with 29 private health insurers including HCF, nib and the member funds of the Australian Health Service Alliance and the Australian Regional Health Group.

 As part of the integration, GPs are prompted to make the Referrals directory their default address book for writing referrals inside Bp Premier. The seamless integration simplifies the referral process for GPs, freeing up time for the delivery of care.

 Since the Indigo SP1 release, Best Practice has developed further enhancements in its Bp Premier GP software, with JADE SP2 currently in development. For more details on Bp Premier visit here. More details on HealthShare integration in Bp Premier can be found here.

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Best Practice named a Finalist in the ACS Digital Disruptors Awards

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Best Practice Software has been announced as a Finalist in the 2019 Skills Transformation of Work Teams (Small) Category in the Australian Computer Society Digital Disruptors Awards.

The ACS Digital Disruptors Awards showcase the leadership, creativity and innovation of Australia’s ICT sector and has witnessed a 32% increase in nominations since 2017.

Best Practice Software’s General Manager of Innovation and Development, John Rayfield said he was delighted that the Best Practice Team who have been working on the Best Health App have been recognised for their efforts to date.

“We have been told that one of the ACS’ key priorities as the professional association for the ICT sector is to recognise excellence and to raise the standards and professionalism across the industry, so we’re delighted that our Best Health App team have been named Finalists” said John.  “We have some big plans for the future of our Best Health App, so to be recognised at this early stage by the ACS only encourages us to continue to innovate and deliver leading health care experiences to our Bp Premier customers and their patients”.

The Digital Disruptors Awards will be announced at the conclusion of the Reimagination Thought Leaders’ Summit in Melbourne on 4th December 2019.   “We are very proud of our Development Team who have worked so hard on our Best Health App and have fingers crossed for a positive result at the Awards”.

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Bp Partner Network welcomes health start-up ‘Cubiko’

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Best Practice Software has announced that Brisbane health start-up ‘Cubiko’ has joined its Bp Partner Network as a Gold Partner.

Best Practice CEO Dr Frank Pyefinch said it was perfect timing. “With Cubiko launching its revolutionary new tool at the AAPM Conference it’s timely that they have become a Gold Partner in our Bp Partner Network” said Dr Pyefinch. “By joining the Bp Partner Network they are a recognised and approved integrator with Best Practice”.

Cubiko is the first business insights tool that harnesses fragmented streams of practice information to improve performance. The platform displays data in easy-to-understand dashboards, providing visual representations of practice data alongside selected metrics and key performance indicators (KPIs).

“We’re so pleased to be recognised as a Gold Partner across the Bp Partner Network. Having come from the business of General Practice ourselves, we truly understand the role Bp plays in supporting practices right across the country in delivering optimal patient care. We look forward to continuing to partner with the Bp team as we launch Cubiko, giving practices access to exciting new and powerful data insights,” Cubiko Founder & CEO, Chris Smeed, said.

“The Bp Partner Network is governed by a commercial and technical framework that provides added value for the Partners whilst ensuring they comply with relevant legislation; and that their offering has been assessed for impact or risk to the products and services Best Practice Software provides. The security of our Customers’ data is important to them, their Patients and, in turn, Best Practice and our Partners” said Dr Pyefinch.
After a 12 month trial with leading general practices across Australia, including many Bp Premier users, Cubiko was officially launched this week at the AAPM Conference in Brisbane. Cubiko, a joint venture between data analytics specialist, ‘Aginic’, and award-winning general practice, ‘Inala Primary Care’, will stimulate improvements to productivity, profitability and reduce day-to-day operational challenges facing the general practice community.

“Best Practice was pleased to be part of the 12 month trial and it’s great to see the public launch by our Gold Partner Cubiko” Dr Pyefinch said.

Anyone wanting more information on the Bp Partner Network can call into the Best Practice display at the AAPM Conference (finishing today, Friday 4th October at 3pm at the Brisbane Convention and Exhibition Centre) or email Partners@bpsoftware.net

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Talking to the right Team Bp member is now easier

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When you phone Best Practice from today you’ll notice some changes designed to get you to the right person quickly and easily.

In Australia, the new Interactive Voice Response recording will begin by asking if you would like to speak to someone in:

  • Software Support (Option 1)
  • Sales and General Enquiries (Option 2)
  • Product Training (Option 3)
  • Commercial Partnership (Option 4)

If you choose Option 1 (Software Support) or Option 2 (Sales and General Enquiries) you will be asked which product you use:

  • Bp Premier (Option 1)
  • Bp Allied (Option 2)
  • Bp VIP.net (Option 3)
  • VIP Gold (Option 4)

If you’re phoning for Bp Premier Software Support, further options will include whether you are calling regarding:

  • an existing enquiry (Option 1)
  • or new enquiry (Option 2).

If you choose Option 3 (Product Training) or Option 4 (Commercial Partnership) it will go straight through to someone who can help you.

Similar options are available for our New Zealand callers.

Please keep this handy and distribute to any of your team members who call us.

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Bp’s Jessica White features on national Panel

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At this week’s Health Informatics Conference, presented by the Health Informatics Society of Australia, Best Practice Software’s Jessica White was part of the Panel “You can’t ask that! – Demystifying the digital health industry”.

Emma Hossack, CEO of the Medical Software Industry Association said it was great to have Jessica on the Panel.   “The MSIA gives it thanks to Best Practice for its involvement with the HIC 2019 Panel “You Can’t Ask That!” said Emma.

Lorraine Pyefinch, Secretary of MSIA and Acting COO of Best Practice said it was a great session.  “It was great to have so many of Australia’s health software industry leaders on the one panel explaining why it’s all worthwhile and having a candid discussion about the expenditure, business models, access to data, lessons learned & beauty of health software” Lorraine said.

“Jessica White, Bp’s Manager Commercial & Customer Enablement sat next to CEO of MD and Harry Nespolen President RACGP. Others included the Chair of the ADHA, Elizabeth Deveny and  Paul Naismith CEO of Fred IT. There was no Chatham House Rules and the questions were frank and fearless” Lorraine added.

“Questions posed to the panel included “MyHealth record – what’s the point? Will it ever be useful?”, “Why are the user interfaces of our clinical systems so appalling (cognitive load, difficult to navigate) – to which Dr Nespolen said he liked his Bp Premier system; and other panel members defended the industry and raised the question of more training for practitioners.

Moderator Emma Hossack CEO of MSIA (who will be doing a repeat at the Bp Premier Summit 2020, to be held in May in Brisbane), fielded questions like ‘When the MHR gets hacked, what do I tell my patients?” and “How can we educate clinicians to embrace the efficiencies of technology.”

“All in all the answers showed that, on balance, Australia is punching beyond its weight in digital health, and industry and clinicians are not looking to the government for answers. In the spirit of Best Practice, they are going their own way to make Australia’s health system best in the world” said Lorraine.

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Best Practice recognised at Business Excellence Awards

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At a glittering Awards Ceremony on Saturday night, Best Practice Software was announced as Business of the Year at the Bundaberg and District Chambers Business Excellence Awards.

 

The company also received the Manufacturer of the Year Award and its Manager, Marketing, Communications and Events, Trish Mears was awarded the Lifetime Achievement Award.

 

Best Practice Chief Operating Officer Craig Hodges said the entire team was delighted with the result.

 

“I’m so humbled to accept these awards in manufacturing and business excellence on behalf of a greater team of more than 150 people who make a tireless contribution each and every day” Mr Hodges said.

 

“More than recognition of our team’s efforts though, I think this award as a major local manufacturing business cements the Bundaberg region’s place as a regional innovation capital in Australia with a strong health-tech focus.  This regional economy has been built on sugar cane, small crops, distilled spirits, and light manufacturing, but we’ve proven its place as an IT and health-technology contributor to Australia and New Zealand.  It also shows that regional Australia has an important place in developing cutting-edge technology with global potential” Mr Hodges added.

 

Mr Hodges paid tribute to the vision and direction of the business’ founders, Dr Frank & Lorraine Pyefinch and his team of software design, development, sales, and support professionals located throughout Australasia.  “We have assembled a great team, who are entirely focussed on quality innovative health technology products and service, and their contribution underpins our award wins”.

 

Mr Hodges was especially pleased with the Chambers’ acknowledgement of the efforts of Trish Mears, adding “Trish exemplifies everything that’s great about our values – care for others, engagement within the community, people-focus, and active contribution to medical training and positive clinical outcomes.  Trish is a true local champion, and I’m very proud of everything she contributes to the local communities in which we operate”.

 

(Photo L to R: Bp’s GM Customer & Commercial Janet Whitmore, BUSY At Work’s Betty Lappin and Bp COO Craig Hodges. Photo thanks to Sabrina Lauriston)

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Best Practice launches new Commercial Partner Program

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Best Practice Software enters a new era with its partners, with the launch of the Bp Partner Network.

Bp CEO Dr Frank Pyefinch said the new Bp Partner Network will formalise arrangements, some of which have been in place since Best Practice Software’s inception in 2004.

“We are launching this new program to formalise the terms, conditions, and foundations of the contractual relationship we have with all third party vendors and commercial partners who integrate with our software” Dr Pyefinch said.

“We’re seeking to not only grow the number of commercial partners to provide new programmatic and integration features for our software users, but also formalise our internal systems, policies, processes and benefits that underpin our commercial partnership program” said Dr Pyefinch.

“Our aim is to put in place simple accreditation steps that help ensure we’re working with vendors who share our philosophies and beliefs, and then celebrate that mutual partnership and collaboration through a new promoted tiered partnership model” he added

Another important reason for the new Bp Partner Network is security. “We’re implementing important new security protocols, including the tokenisation of Stored Procedures and Tables, in the Bp Premier database” said Dr Pyefinch. “The new Notifiable Data Breach Scheme requirements are also a key focus of our new Bp Partner Network” he added.

Current partners will be receiving information, including a survey, as the new program moves through the planning stages, to ensure it meets partners’ needs.

For businesses interested in integrating with Best Practice Software and wanting to know the benefits of being part of the Bp Partner Network, email partners@bpsoftware.net.

Pictured: Best Practice Software’s Manager, Commercial & Customer Enablement Jessica White and CEO Dr Frank Pyefinch launching the Bp Partner Network.

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Movember – A Reminder For Us to Change The Face of Men’s Health

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Movember Month

The annual charity that was started in 2003 targets the most common health issues for men – prostate cancer, testicular cancer, mental health and suicide and it’s a cause that we can all create awareness of in our Practices. 

Men – whether they be patients, staff, family or friends – can grow a moustache or , in a newer initiative, commit to walking or running 60 kilometres over the month to raise funds and awareness for men’s health projects.

Men die on average six years earlier than women.

Suicide is a leading cause of death for Australian men. More than 500 000 men take their own lives each year around the world – one man per minute. 75% of suicides are men.

The causes of suicide are complex. There is no single reason why men take their own lives, but improving overall mental health will reduce the risk of suicide.

Helping men and boys to stay mentally healthy, build strong social connections and take action early when times are tough is important and the Movember Foundation has many projects being funded in this area.

Prostate cancer incidence is expected to double in the next 15 years and the rate of testicular cancer is also rising.

Mental Health issues are common, 1 in 2 Australian men has had a mental health problem at some point in their lives. The Movember Foundation has encouraged men to speak up, to talk, ask, listen, encourage actions and check in with a friend or seeking professional help and has run campaigns such as Man UP ( a documentary series hosted by Triple M’s Gus Worland) and Real Aussie Blokes ( a photos series that aims to break down stereotypes about what it is to be a man in Australia)

New Access is a trial programme designed to encourage men to take action early when it comes to their mental health by accessing NewAccess coaches in their local communities.

Beyondblue has produced a guide on How to Have the Conversation, funded by the hairy efforts of the Movember Foundation. The guide explains how, having a conversation can help people feel less alone and more supported in getting help for anxiety and depression and what to do if your attempt to have the conversation is met with a bad reaction. (See https://www.beyondblue.org.au/get-support/have-the-conversation).

As GPs, we should be encouraging our male patients to “check-in” with us. To find out their numbers, numbers of cholesterol and blood sugar and after 50 years talk about prostate cancer and whether it is right for them to have a PSA test .

By helping with the diagnosis and treatment of mental health conditions and being aware of the local support services we can have conversations about the big things in life and also the concept that there is no one-size fits all for what to do next.

And for those needing help immediately, always remember to refer them to Lifeline on 13 11 14 or Suicide Call Back Service on 1300 659 467.

Dr Lisa Surman, CBD West Medical Centre, Perth, WA

Member of Best Practice Software’s Clinical Leadership Advisory Committee

“Often patients spend time talking about current medical and social issues, taking valuable time away from dealing with what they have really come in to discuss. One of our solutions is to direct them to news articles on our website written by a doctor in our Practice that outline current issues and offer strategies to manage the problem and links to relevant, reputable websites”.

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