How 2020 Updates to Australian MBS Items May Impact Bp Premier Customers

Bulk Billing Changes - Update to MBS Items in Bp Premier

From 1 January 2020, the rural classification system used to determine eligibility for Bulk Billing Incentives will change, resulting in MBS Item updates in Bp Premier. Bulk Billing Incentives encourage medical practitioners to provide bulk billed services to vulnerable patient groups, such as people with concession cards and children under 16 years of age in rural and remote areas.

The Modified Monash Model (MMM) 2019 has been updated to align with the latest available census data (2016).

The model was developed to better target health workforce programs to attract health professionals to more remote and smaller communities. The MMM classifies metropolitan, regional, rural and remote areas according to geographical remoteness, as defined by the Australian Bureau of Statistics (ABS), and town size.

This may impact practices who use the MBS Bulk Billing Incentives 10991, 64991 and 74991.

If a practice believes their classification may have changed, follow these steps;

1) Open this link: https://www.health.gov.au/resources/apps-and-tools/health-workforce-locator/health-workforce-locator

2) Click on the Modified Monash Model 2019 box

3) Click on “Find Address and add your practices address” and add your address

4) Search your location.  Information will be visible advising your practices MMM region

Action if Your Practice Has Been Reclassified

If a practice has been reclassified and is not considered Rural or Remote (MMM 2 to 7), they will need to untick the ‘Rural/Remote Area’ checkbox in Setup > Practice details in Bp Premier.

Update to MBS Items in Bp Premier

For further information on the modified Monash Model or Rural Bulk Billing Incentives, please view the attachments below or visit https://www.health.gov.au.

Modified Monash Model
Modified Monash Model Fact Sheet
Rural Bulk Billing Incentives
Bulk Billing Incentive Fact Sheet

New Dietary Education Sheets Added to Bp Premiere by Nutrition Plus

Dietary Education Sheets Added to Bp Premier

We’re excited to announce that our newest partner, Nutrition Plus Enterprises, has provided Bp Premier users with complimentary access to over 150 new dietary education fact sheets to benefit patients. 

Nutrition Plus is a team of dietitians who specialise in reproductive conditions, fertility, pregnancy, postpartum and paediatrics.

Dietitian and company founder, Melanie McGrice said, “for years the media has been asking health professionals what Australians could be doing about the rising rates of obesity, the diabetes epidemic and the soaring rates of food allergies. Now I have an answer!  Research has found that the food men and women eat leading up to conception, during pregnancy and breastfeeding, and what is fed to their little one in the first few years of life, all impact genetic programming.  By helping people to eat well during this 1000-day period, we can finally start reining in the tsunami of chronic disease.”

Unfortunately, many people eat worse than ever during this important time.  “The stress of trying to conceive or of being pregnant can cause people to turn to emotional eating,” McGrice explains.  Furthermore, lethargy and nausea caused by hormonal fluctuations when taking IVF medications or pregnancy can cause people to turn to highly processed, nutrient-poor junk foods.  “People think that if they’re taking a pregnancy supplement, they’ve got nutrition covered.  Supplements are there to complement a healthy diet, not to replace it”.

As part of their service offering, Nutrition Plus run free quarterly webinars focused on nutrition for fertility, pregnancy and postpartum care.  The next webinar in February 2020 will focus on the management of IBS during pregnancy.  Perth Dietitian, Christie Austine-Hore, who will be presenting the webinar explained, “rates of IBS increase during pregnancy, which can cause expectant mothers to cut out essential food groups and compromise their pregnancy nutrition.”

With over thirty specialised dietitians around Australia and New Zealand (and growing), their dietitians are the most qualified professionals to see when it comes to providing nutritional advice relating to fertility or pregnancy.  Nutrition Plus dietitians provide workshops, online programs and personalised consultations for patients who are trying to conceive, are pregnant or experiencing postpartum.

For more information see www.nutritionplus.com.au or to save a complimentary seat for the upcoming webinar, see www.melaniemcgrice.com/webinar7. Please note that spots are limited, so book early to ensure you don’t miss out.

Dietary Education Sheets Added to Bp Premier - Preview

Bp Premier Jade Service Pack 2 Update Released

Bp Premier Jade Service Pack 2 Update

We’re excited to announce that Bp Premier Jade Service Pack 2 has been released, which features numerous fixes and newly added functionality. Downloading and installing this update will help ensure your access to the most up to date program features and user functionality. This important update continues to provide Practices with more security and control over third-party vendor software solutions accessing your Bp Premier database. Third-party vendors are still being onboarded to the Bp Partner Network so Practices can grant access to their database via the configuration screen within Bp Premier.

The following additional improvements were made as part of this update:

  • Resolution of the freezing that occurred when Practices downloaded more than 100 SMS replies
  • Various improvements to reduce fatal memory-related errors throughout the software
  • The Patient Sex field was renamed to Birth Sex and expanded to include Gender Identity and Pronouns fields
  • Clinical enhancements to the INR Manager that shows who entered the information; Cervical screening summary text has more clarity; and Respiratory Function information includes Change reversibility
  • The issue of antenatal notes being removed from Today’s notes has been resolved
  • Improvements to the third-party integrations screen including setup, searching and general performance
  • New Nutrition Plus patient education icon and fact sheets within the Patient Education materials screen
  • Integration with the Best Health App

Action required:

You will need to download this program update in order to apply it to your version of the software. Download the Jade Service Pack 2 Program Update, selecting Resources / Bp Premier Downloads from the top menu. Expand the Program Updates Heading. Click on the Download button to start downloading the Update.
Please note the following prerequisites:

  • Bp Premier Summit or newer
  • July 2019 data update

Update instructions and release notes should be reviewed prior to installation and can be found here.

Please note, versions prior to Jade Service Pack 1 version 1.10.1.886 will be phased out by 30th June 2020. With the public release of Bp Premier Jade Service Pack 2, Best Practice Software will be ceasing support of all versions prior to Jade Service Pack 1 1.10.1.886 from 30th June 2020.

Support is available:
For further information or advice on this notification, contact our Software Support team on 1300 40 1111 (in Australia), or 0800 40 1111 (in New Zealand), selecting Bp General Products at the menu.

Support Specialist

Join our Software Support team in our Sydney Support Centre

At Best Practice Software, we’re focused on enabling better healthcare across Australasia.  Our clinical and practice management software solutions are designed for simplicity, feature-rich application, and real-world dependability, built by doctors for doctors. Our Bp Premier, Bp Allied, and Bp VIP.net software ranks amongst Australasia’s most popular medical software products, and we provide regular updates and enhancements to suit today’s practice management environment, backed up with great human support and tailored user training and engagement options.

If you’d like to join us on our quest, consider this exciting career opportunity now available.

Our new Support Specialist role is based in our Software Support team in our Sydney Support Centre. Our Sydney Support Centre provides Best Practice Software with a strategic operating presence on Australia’s south-east coast and is located in Sydney’s growing transport, logistics and technology precincts near Kingsford Smith Airport. This office accommodates a busy software support centre and provides flexible meeting space for interactions with vendors and key customers in New South Wales.

Role Requirements:

The role will be suited to someone who meets the following role requirements:

  • Provide Tier 1 Software application support over the range of Best Practice Software (Bp) products, via a multitude of tools including remote assistance;
  • Utilises their exceptional customer service skills to exceed customer requirements;
  • Identification and communication of areas for improvement;
  • Liaise with internal & external support groups;
  • Provide ‘Incident Ownership’ from point of logging to resolution with customer focus and speed of resolution in mind;
  • Never falters on keeping customers up to date on incidents and actively manages their day to day caseload without skipping a beat;
  • Provide professional advice to customers and other stakeholders on Best Practice Software products;
  • Need to participate in an ‘After Hours’ On Call roster;
  • Contribute to the enhancement of the support team via ‘Best in Class’ services and ‘Continuous Improvement’ opportunities.

Our Support Specialist provides Tier 1 software support services to our customers, effectively and proactively managing each case from the initial point of contact through to resolution. Our Support Specialist will utilise all the available resources, aids and tools to provide high, quality service in the management and resolution of cases.

Our Ideal Applicant:

  • Naturally, we’re after the best.  We believe our ideal applicant will bring the following attributes:
  • A minimum of 12 months in a ‘Customer Facing’ role, in a call centre or helpdesk environment;
  • A passionate person, that has genuine technical interest and aptitude;
  • Must have good ‘Time Management’ skills and be able to prioritise workload;
  • Understand and can provide professional, friendly and polite customer service over the phone – exceptional phone manner;
  • Strong ability to learn things quickly, especially new software and technologies;
  • Proficient communication skills;
  • Be confident in interacting with people on several different levels;
  • Experience in the Health Industry, specifically medical software – is desirable but not essential.
  • If you’re ready to soar to new heights, then hit that button below marked Apply for This Job.  Please ensure that you complete the screening questions before submitting, as this will form part of your application.

Only people with the rights to work within Australia need apply.