Best Practice Software

Helping Patients Locate Practitioners Offering Virtual Consultations

As the government continues to expand funding for telehealth services in an effort to prevent the spread of COVID-19, practices are shifting to telehealth consultations to protect their practitioners and Practice staff.

Amongst patients, however, there still exists widespread confusion around what constitutes telehealth.

Is it bulk billed?
Do I need to pay a gap?
How do I get my scripts?
What if I need a physical examination?

These are all questions that frequently arise.

Whitecoat has recently launched a Telehealth Hub that connects practitioners with patients requiring telehealth services. Patients can view practitioner profiles, including customer reviews, and book a telehealth consultation directly with their chosen practitioner or Practice.

It’s particularly useful for those unable to access their regular GP, as a key feature is the ability to connect with practitioners offering virtual consultations Australia-wide.

The service also helps to de-mystify telehealth for patients with answers to frequently asked questions. These topics are being expanded as new threads arise and include links to relevant government resources.

Whitecoat is currently giving Best Practice Software customers the opportunity to offer a listing on the Whitecoat Telehealth hub for free. Doing so provides your Practice with access to the Whitecoat’s annual audience of 2.5 million users.

To list your Practice on the Whitecoat Telehealth directory, simply fill out this short form.


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