Healthcare Industry

The Australian Immunisation Register (AIR) is a national, lifelong immunisation register that records the vaccines administered to all Australians, including:

This time last year, we posted an article highlighting the dangers of cybersecurity attacks in the healthcare industry, with some practical suggestions for minimising the risk of an attack on your practice around staff training and behaviour. As we approach October again, the National Cybersecurity Awareness Month (NSCAM), we look at what’s changed in the last year, and the work our training team have done to help you introduce your staff to cybersecurity and develop your own practice policies in this critical space.

MyMedicare is the new voluntary patient registration initiative recently announced by the Department of Health and Aged Care (DoHAC). Registration in MyMedicare is voluntary for patients, practices, and providers, and aims to strengthen the relationships between patients and their primary care teams.

MyMedicare is a hot topic, and information on items like patient eligibility criteria, and workflows for registration is expected to be available soon from DoHAC. Bp Software is closely monitoring this space, and we are committed to keeping you informed along this journey.

The Australian electronic prescribing ecosystem has evolved significantly over the last decade. From the introduction barcodes for paper prescriptions, Real Time Prescription Monitoring, token-based electronic prescriptions, and all the way to the new My Script List functionality in Bp Premier Orchid SP1, the positive innovation has been continuous.

At its core, electronic prescribing in all its forms aims to benefit patients, prescribers, and dispensers alike. Just some of the many ways that this is achieved is through reductions in errors, and improvements in efficiency for prescribing and dispensing medicines, and by providing more modern and secure options for patients to better manage their prescriptions.

Beta testing is underway for Best Practice Software’s new cloud-based solution.

The highly anticipated cloud-based practice management and clinical solution from Best Practice Software is now live in beta testing in New Zealand.

Bp Omni, previously known as Project Titanium, is an all-in-one solution which supports seamless integration between providers. The solution is designed to streamline and simplify the daily operations of healthcare providers; creating efficiencies in the management of patient records, scheduling appointments and billing.

“We are thrilled to be live in beta testing in New Zealand,” said Dr Frank Pyefinch, Founder and CEO of Best Practice Software. “We have spent time to understand the needs of health professionals and have developed a solution that is both powerful and user-friendly.”

The all-in-one solution is currently live in testing with a physiotherapy practice and is soon to be rolled out to beta with five additional practices over the coming months.

For Best Practice Software, who is Australia’s market-leading provider of medical software, this is the first step in Bp Omni’s release to market after six years of design and development.

The launch of Bp Omni to the allied health market in New Zealand was a conscious choice by the software developer; who has an existing customer base.

“The way in which we are developing Bp Omni means that the solution is perfect for initial release to allied health professionals, and it offers our existing customers a new cloud platform to move onto.” said Dr Pyefinch.

Further development of features and integrations will see Bp Omni become available to other allied health disciplines, general practitioners, and specialists both within New Zealand and Australia in the future.

Bp Software is moving forward with a singular focus of promoting a united front for Australasian healthcare providers. Bp Omni aims to provide a better future for healthcare providers and patients alike.

The future is one solution. The future is Bp Omni.

In a busy practice, things sometimes get missed with the potential to cause harm to our patient.

We can now manage that risk. For instance, finding the patient where a significant test result has not been followed up, a patient who has not acted on a referral for a life-threatening condition, or who should be considered for different treatment.

At last, we can now improve the outcomes of patients by rapidly searching through practice clinical records using a data analysis tool.

The outcome of the care we provide a patient is limited by our patient’s willingness to listen and act as they have been advised in their best interests. The question is how do we mitigate the risks in a time-efficient manner? Are there tools that allow for a broad review of clinical risk? Importantly, can we link patient demographics and observations, diagnoses, medications, pathology or any other clinical metric? Can we also link this to income?

The answer to all these questions is yes.

At our practice we use Clinimetrix, an analytics platform, to analyse a full range of clinical data as well as detailed financial data. The outcomes for our patients and for the business have been nothing short of spectacular.

Clinimetrix works with free text entries in the reasons for encounter and diagnosis fields as well as coded records, a feature that is not available in other practice software.

From there you can make linkages that provide answers to clinical questions that you could never get easily before.

In our large practice, we can ask questions of Clinimetrix that have never been considered previously and then act on those findings to enhance our patients’ health.

For instance, you might be concerned that males with an elevated PSA have not been followed up. The question is – how many males aged 40 and over with a PSA greater than 3 have not been referred to a urologist in the previous 2 years? The answer – about 18. Of the 18, 2 had PSA results that suggested possible neoplasm but had not been referred.

Clinimetrix allows us to do this because it can link pathology results with communications to specialists or allied health professionals have been sent or received.

Or you might wonder how many patients had untreated hypertension? The question – how many people who visited in the last year had a systolic BP greater than 150 but were not prescribed any antihypertensive medication? The answer – 41 with some not followed up nor was their BP measured at the next visit.

You may have noticed a few patients with gonorrhoea in the past few months. The question is – how many were prescribed drugs according to guidelines? The answer – all of them.

The time taken to access the answers in each case was a few minutes.

At our practice, the benefits of this approach to using our clinical data have been clearly demonstrated by the recent Lumos* report where mortality rates for our patients 65 or older are nearly 50% lower than the state average.

In addition, results for diabetes, COPD, ED attendances and mental health issues are all more than 50% lower than the state average.

Analytics is also used to explore demographics and the incidence of disease groups, identifying unmet need in the community. It enables us to develop training and resources to better manage the scale of care.

Clinimetrix has become the mainstay for our preventative health team.

In essence Clinimetrix allows you to find those patients at risk AND shows you, easily, quickly and accurately where care delivery can be rewarding.

It also explains the finances of the business, to collate information required for the PIP Quality Improvement Incentive, track patient attendances for 75+ and 45-49 health assessments, and much more.

The mining of data has become a critical part of the success of our business over the past 7 years and as a practitioner and owner, I have found it to be one of the most valuable assets we have. Clinimetrix has enabled us to manage clinical risk and enhance health outcomes for our patients.

Authored by Dr Ron Tomlins.

*Lumos is a state-wide study involving more than 500 general practices conducted by NSW Health and WentWest and other PHNs.

Men’s Health Week is an annual campaign that runs from the 13th to the 19th of June, and each year focuses on a different topic in an effort to provoke thought and discussion about what can be done to improve male health.

Men’s Health Week was first observed in 1994 as an initiative enacted by the US Congress but has since evolved and is now recognised on a global scale; with the USA, UK, most of Europe, Australia, New Zealand, and parts of Africa all recognising the significance of the event.

In Australia, Men’s Health Week is overseen by the Centre for Male Health at Western Sydney University.

MedInfo 2023– the 19th world congress on Medical and Health (8-12 July 2023, Sydney) – is a prestigious international event that will bring together thousands of digital health leaders and practitioners at the forefront of healthcare.

Best Practice Software is pleased to present a new approach for computable consent and policy solutions at this event – as an enabler for establishing better trust and consumer control in an increasingly interoperable and AI-aware digital health ecosystem.

Best Practice Software is working on this approach to allow consumer consent expression in a way that would support their integration with clinical and administrative workflows in the increasingly interoperable digital health ecosystem. This ecosystem involves many existing and future health service delivery partners, as well as new providers specialising in analytics and AI solutions, as we presented earlier in [1]. The ecosystem also requires giving consumers more control over how their health data are used, for the primary or secondary purpose, the latter of which are research and clinical trial applications.

The approach has been in the making over the last year or so [2], as a result of the recognition of Best Practice Software for a need to better support future digital health expectations of clinicians and consumers. These expectations are in terms of helping with increasing their trust in the use of new digital health services, including CDSs and generative AI, while ensuring that the existing and future regulatory and medical principles are respected. The aim is to develop an approach that can best accommodate new and changing rules coming from the regulatory, legislative, and organizational governance structures.

The essence of this approach consists of the ability to represent consent and other policies in terms of computational rules that, on one hand, closely reflect natural language expression of policies while, on the other hand, can be flexibly integrated with interoperability solutions, such as HL7 FHIR, as shown in the figure below. These computational rules are based on the latest scientific and technical proposals for the expression of the concepts of obligations, prohibitions, permissions, delegation, authorization, and broader accountability concepts while leveraging relevant ISO and HL7 standards [2].