TeleMedC

TeleMedC, a Brisbane-based MedTech company, enhances eye health outcomes by streamlining the referral and reporting process between GPs and optometrists. Through its Best Practice e-ordering tool, GPs can efficiently refer patients for eye exams, supporting Team Care Arrangements for those with chronic conditions and complex care needs. The service is also available to any patient, whether for routine exams, driver’s license requirements, or vision changes. Optometrists securely receive referrals and return comprehensive reports back to GPs, ensuring continuity of care and keeping them informed of their patients’ eye health.

TeleMedC is a Brisbane-based MedTech company focused on improving eye health outcomes by closing the loop for the referral process between General Practitioners and Optometrists and Ophthalmologists. Through the Best Practice e-ordering. GPs can efficiently refer patients for eye exam in the same way they would e-order X-rays, ensuring that eye health is addressed as part of routine care.

TeleMedC’s referral service is open to any patient with an eye complaint, whether they need an eye exam for a driver’s license, are experiencing changes in their vision, or have a family history of eye disease. This system allows GPs to quickly order comprehensive eye exams, which are completed by optometrists. The results are then securely sent back to the GP via Best Practice as a report that ensures continuity of care.

The system also provides an important resource for patients with chronic diseases, such as those on care plans, who may require regular eye monitoring. However, it is equally beneficial for patients without chronic conditions, offering timely access to eye health services for a variety of needs. This service helps prevent potential vision impairment by ensuring that eye issues are identified early and managed effectively.

Through Best Practice integration, TeleMedC supports GPs in offering a broader range of services without the need for patients to manage separate referrals. Optometrists can provide their expert feedback, while GPs remain central to the patient’s care journey.

With strict data security standards such as SOC2 and ISO 27001, TeleMedC ensures that patient information is protected at all times and, where possible, de-identified. The platform is designed to enhance patient experience, making eye care accessible and efficient for all, while helping healthcare providers close the loop in eye health management.