Bp Premier Summit 2025
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BP Go-Live Support

Real-Time Help When It Matters Most

Make your transition to Bp Premier smooth and stress-free with dedicated Go-Live support. Our expert team is available remotely to guide you through your first day with live, real-time assistance - so your practice can hit the ground running.

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How it Works

Bp Go-Live Support gives your team immediate access to a Best Practice Software training and support specialist, available via Microsoft Teams. They’ll be with you remotely throughout your first session or full day to help resolve issues as they arise and ensure your practice starts off on the right foot. Currently, Bp Go-Live Support is offered only for Bp Premier.

What You’ll Need

To make the most of your Go-Live Support session, all you need is:

  • A computer with internet access
  • Microsoft Teams installed on participating machines
  • Your IT provider on hand (optional) to assist with network or data conversion issues
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    Course Duration and Price

    You can book Go-Live Support by the hour ($198 incl. GST) or opt for a full-day session (8:30am–4:30pm AEST) at a flat rate of $1,320 incl. GST. All sessions are delivered remotely and include screen sharing and video conferencing through Microsoft Teams.
    Who It’s For

    Bp Go-Live Support is designed for practices transitioning to Bp Premier for the first time.

    Whether you’re setting up a new clinic or switching from a different practice management system.

    Learn more about Bp Premier
    Benefits

    Why Choose Bp Go Live Support

    Live, Expert Support

    Avoid delays and resolve issues quickly with a dedicated support team on hand throughout the session.

    No Need to Phone Support

    Skip the queue and get help when you need it most - right from your desktop.

    Your Whole Team Can Join

    All staff can join from their individual machines, including your IT provider.

    Less Stress, More Confidence

    All sessions are delivered by Best Practice Software trainers with deep product knowledge.

    What Happens Next?

    Once you register your interest in Go-Live Support, we’ll coordinate with your team to confirm a time, provide connection instructions, and ensure Microsoft Teams is set up and ready to go.
    Get in touch
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    Contact Our Training Team

    Training Team

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    Please provide any additional information to accompany your training enquiry - such as number of participants, preferred time of day, the roles to be trained, the ideal topics etc.
    Consent*
    Consent*
    Phone

    Australia

    1300 40 1111

    AEST applies

    New Zealand

    0800 40 1111

    NZDT applies

    International

    +61 7 3223 7700

    AUS: 7am – 6pm AEST from Monday to Friday
    NZ: 8am – 6pm NZST from Monday to Friday

    Please note: We’re closed on Australian national and New Zealand national public holidays.

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