Bp History

Best Practice was launched in the Queensland regional city of Bundaberg in 2004 by Dr Frank Pyefinch, who brought to the company not only the benefits of a career as a busy General Practitioner but also more than a decade’s experience as a pioneer of medical software development.

Dr Pyefinch kept in close touch with colleagues throughout the country, growing and adapting the functionality of Best Practice in response to their feedback, giving them the tools to not only survive but thrive in the changing healthcare environment.

Darwin’s theory of evolution was a metaphor and inspiration for the process. During the decade that Best Practice grew to become market leader, the company proudly stood by its guiding principle: Setting the standards in practice management software, Best Practice was created by Dr Frank Pyefinch, pioneer of clinical software.  The finches of the Galapagos pointed Darwin to the theory of evolution.  The soaring finch logo is Dr Frank Pyefinch’s personal guarantee that Bp software will continue to evolve in response to the particular needs of the Australasian medical community.

Best Practice Software operates from a network of offices, including its Brisbane Business Centre, Hamilton Operations Centre, Sydney Support Centre, and its Bundaberg Operations Hub, a modern multi-building campus located in the regional city’s Central Business District. The team is dispersed across the office network, working together to develop, market and support quality software products for Australasian Specialist Practices and Allied Health Professionals, as well as General Practitioners.