Hi << Contacts First Name>>,
Thank you for contacting Best Practice regarding additional Comms credits.
We have issued your invoice in a separate email.
Once payment has been received for this invoice, you will receive an activation code.
Please ensure when making payments electronically you use the INVOICE NUMBER or SITE ID as a reference.
All payments are non-refundable.
Please see your invoice for payment options.
If we can assist further, please do not hesitate to contact us on 1300 401 111 or email at email@example.com.
Best Practice Sales Team