Best Practice Software

Healthcare Industry

Limiting the Spread of COVID-19 with BetterConsult Technology

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What if you were able to identify potentially at-risk COVID-19 patients before they step foot inside your practice?

For many people, COVID-19 has necessitated change in daily routines, whether it be stocking up on home essentials, socializing, or working from home. General practice, however, has been put into a unique position, needing to provide care for patients, while also looking after the wellbeing of doctors and Practice staff.

But if you were able to identify potentially at-risk COVID-19 patients before they step foot inside your practice?

HealthShare, a Bp Partner, offers a system aptly dubbed BetterConsult. The solution merges technology with the desire for better information, and it couldn’t come at a more appropriate time, given the current circumstances.

BetterConsult is a digital questionnaire that patients can fill out from the safety of their homes. It allows them to provide relevant details about any current symptoms, recent travel or even potential contact with anyone else who may have been infected by COVID-19. It then produces a simple, easy-to-read report for your Practice to review and plan for accordingly.

So how does this help your Practice? The Australian Government Department of Health is advising that anyone with suspected COVID-19 symptoms notify their GP before attending an appointment. BetterConsult takes that advice and improves upon it by not just being aware of any symptoms, but by assessing how likely it is that a patient might actually be carrying the COVID-19 virus.

BetterConsult also sends an email alert to your Practice so you can call the patient and offer them a telehealth appointment or other protocol that your Practice has implemented.

It makes the patient’s life easier as well. By answering just a few questions prior to attending your Practice, it ensures a more effective consultation, allowing the GP to know the agenda of the patient before the consultation begins.

BetterConsult can be activated within 24 hours at no additional cost for Bp Premier Practices.

Learn more or request a demonstration by calling Healthshare on 1300 787 522

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How Best Practice Software is Handling COVID-19

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At Best Practice Software, we are closely monitoring the current and emerging impact of the COVID-19 virus globally and here in Australia. There is substantial concern about the potential impact to the health and wellbeing of Australian residents, but also the impact on our customers alike.

With the rapidly evolving status of the virus, we understand that there is increasing uncertainty in both personal and professional environments. Because of this, we wanted to reach out to you to communicate the actions we, at Best Practice Software, are taking to ensure smooth operations and non-impacted continuity and quality of service.

Uninterrupted Service: Rest assured, you will continue to receive the same high level service from our team.

Implementation of Remote Working: All staff across our Hamilton NZ, Brisbane, Bundaberg and Sydney offices have commenced working from home. Our team environment is mobile and flexible to operate at maximum efficiency on a remote working basis (many of our staff already work remotely). We envision this will have no impact on operational efficiency.

Travel Restrictions: We are cancelling all work-related travel and have advised against any unnecessary personal travel.

We know that recent events are likely impacting your business/Practice also, and hope the impact will be as minimal as possible. We will keep you aware of any further decisions or adjustments and, as always, thank you for your business.

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Enhanced Reporting and Evidence-Based Decision Making With Cubiko

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Cubiko seamlessly integrates with Bp Premier, to allow Practices to quickly and easily filter and interpret large amounts of data, to enable evidence-based decision making. Cubiko combines data sets to facilitate enhanced reporting and evidence-based decision making for Australian Practices. Dashboard insights allow change to be tracked and monitored to ensure desired results are achieved through an easy to understand, intuitive platform.

Popular Cubiko Metrics

Since Cubiko’s launch in October 2019, the platform has been gaining momentum across the country. Subscribers have embraced new, progressive ways of driving business insight into their Practice every day.

In this feature, we’ll show you some popular metrics that detail how subscribers are transforming their Practices through leveraging the power of their data.

Busiest Booking Time

Cubiko quickly shows the busiest time when the Practice reception team and online booking engine are making appointments in the Diary.

Unbilled Appointments Metric

Early on, Practices were adopting a new focus on data, specifically around the identification of unbilled appointments.

Through this metric, Practices can monitor any unbilled appointments, complete the billing and effectively track as the number of unbilled appointments reduces over time.

10997 Eligible Patients Metric

This metric makes it easier for nurses to provide every opportunity for care. Provide your nurses with a list of today’s patients who qualify for 10997, with a deeper view on appointment data and time per patient.

Special Offer

Between now and 22nd May, Cubiko are offering all new subscribers a $500 credit towards getting Cubiko set-up and running in your practice.

To take advantage of the special offer, book in for a one-on-one demo, or contact the team on 1300 CUBIKO.

Offer ends 22nd May. T’s & C’s apply.

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Animated and Interactive Healthcare Tools Launched for Bp Premier Customers

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Best Practice has partnered with 3DAnatomica (3DA) to deliver the latest technology in animated and interactive healthcare tools, designed to support the delivery of health information and patient engagement.  

In 2014, the Australian Commission on Safety and Quality in Health Care published a report showing 60% of the Australian population aged 15 to 74 years of age do not achieve an adequate level of health literacy. This report also suggests that health literacy may be a stronger predictor of health status than socio–economic status. There is also now a growing body of research which supports the retention of medical information and health literacy when delivered via animation.  
 

3DA is an accomplished medical media company with over 20 years’ experience in the production of digital media for the communication of complex health information using 3D, AR & 360 technology. 3DA’s interactive content is anatomically accurate and housed in a fully functional self-contained application, covering the human body’s essential anatomy, its functioning organs, with demonstrations of the effects of disease and treatment. 

Alongside the base 3DA application featuring interactive GlassMan and the body systems, the 3DA Clinic offers a subscription version containing interactive tools and common health conditions for download. The program offers a free 14-day evaluation period and subscribers will benefit from best–in–class health animations and interactive tools, designed to engage your patients and simplify the delivery of complex health information.   
 

Application features include: 
•   360º anatomical viewing 
•   Interactive labelling and annotation  
•   Share and save functions 
•   Augmented Reality (AR) 
•   Device agnostic 
•   Online and offline functionality  
•   Regular release of new conditions 
•   Microsoft and iOS functionality  

 Given the increasing demands being placed on clinics for the delivery of health information and services, the 3DA Clinic program is highly applicable to doctors and their practices. The program assists in the delivery of complex health information via easy to understand animation, follow up factsheets and links for patients. Animations are delivered conveniently via a desktop program and iPad.  

3DA Premium will be available at the introductory annual subscription price of $200, which represents a 20% discount, exclusive to Best Practice Bp Premier subscribers. There are also discounted packages for multi–licence practices.  
 
3DAnatomica is a trusted partner for the delivery of animated and interactive healthcare tools supporting patient engagement and health literacy.  
3DAnatomica GlassMan
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Physitrack: Engaging Patients Through Smart Technology

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Physitrack

Home exercise programs often form a fundamental part of patient treatment plans for good reason. Studies show they can help increase muscle strength, improve physical function and prevent the need for surgical intervention. They’ve also been shown to improve patients’ quality of life, glycemic control and weight. Yet the effectiveness of the programs, and the impact they have on treatment outcomes, is almost wholly dependent on how well patients adhere to them. 

Until recently, to prescribe home exercise programs, allied health practitioners had no choice other than to give patients paper handouts carrying printed instructions and either stick figures, or at best, grainy photos.

While these can be adequate for explaining basic exercises, they’re limited in their ability to explain the correct technique for more complex exercises. They also frequently prove inadequate where patients have a limited understanding of exercise techniques in general.

Exercise drawings

Another significant drawback of these traditional home exercise prescription methods is the lack of insight into patient adherence, progress, pain experienced during exercises or other, more specific feedback.

Not having this insight prevents practitioners from being able to adjust a patient’s exercise program should it be proving too easy or hard, or collect valuable outcomes data for payers like WorkCover or the TAC.

Physitrack, one of Bp Allied’s latest integration partners, is changing this with their comprehensive patient engagement solution.

Already used by 40,000+ practitioners and over 4 million patients, Physitrack lets practitioners prescribe crystal-clear exercise programs, track patient outcomes in real-time, educate patients and have secure Telehealth video calls.

Exercise Prescription: Choose from over 4,300 clinically validated, fully narrated exercise videos recorded in Ultra HD to build your own exercise program in seconds. Alternatively, upload your own exercise videos or photos to make your Physitrack library your own.

Outcomes Tracking: Track your patients’ compliance and pain scores / RPE in real-time thanks to the free PhysiApp patient app. Always know how your patients are tracking to have more meaningful conversation with them and keep them on track. Choose from 60+ clinical outcome measures and assign them to your patients. Reminders keep your patients on track and motivated.

Patient Education: Educate your patients and help them manage their condition with clear and engaging educational content. Upload your own patient leaflets or other content and share with your patients through the PhysiApp patient app, great for marketing purposes as well.

Secure Telehealth: Schedule consultations via Telehealth video calls and engage your patients remotely. Includes secure messaging and crystal-clear video calling powered by Dolby. Includes screen sharing and live exercise video streaming to educate patients remotely about correct exercise technique.

Thanks to the integration with Physitrack, BP Allied users can open their patient information from their Bp Allied screen directly into Physitrack. Uploading an exercise program from Physitrack into Bp Allied is extremely easy as well.

For more details see http://kb.bpsoftware.net/bpallied/physitrack_integration.htm.

Bp Allied users subscribe to Physitrack at only $8.99p/m (normally $13.99).

Note: does your clinic have 10+ users? Contact us for a group account.

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New Dietary Education Sheets Added to Bp Premier by Nutrition Plus

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Dietary Education Sheets Added to Bp Premier

We’re excited to announce that our newest partner, Nutrition Plus Enterprises, has provided Bp Premier users with complimentary access to over 150 new dietary education fact sheets to benefit patients. 

Nutrition Plus is a team of dietitians who specialise in reproductive conditions, fertility, pregnancy, postpartum and paediatrics.

Dietitian and company founder, Melanie McGrice said, “for years the media has been asking health professionals what Australians could be doing about the rising rates of obesity, the diabetes epidemic and the soaring rates of food allergies. Now I have an answer!  Research has found that the food men and women eat leading up to conception, during pregnancy and breastfeeding, and what is fed to their little one in the first few years of life, all impact genetic programming.  By helping people to eat well during this 1000-day period, we can finally start reining in the tsunami of chronic disease.”

Unfortunately, many people eat worse than ever during this important time.  “The stress of trying to conceive or of being pregnant can cause people to turn to emotional eating,” McGrice explains.  Furthermore, lethargy and nausea caused by hormonal fluctuations when taking IVF medications or pregnancy can cause people to turn to highly processed, nutrient-poor junk foods.  “People think that if they’re taking a pregnancy supplement, they’ve got nutrition covered.  Supplements are there to complement a healthy diet, not to replace it”.

As part of their service offering, Nutrition Plus run free quarterly webinars focused on nutrition for fertility, pregnancy and postpartum care.  The next webinar in February 2020 will focus on the management of IBS during pregnancy.  Perth Dietitian, Christie Austine-Hore, who will be presenting the webinar explained, “rates of IBS increase during pregnancy, which can cause expectant mothers to cut out essential food groups and compromise their pregnancy nutrition.”

With over thirty specialised dietitians around Australia and New Zealand (and growing), their dietitians are the most qualified professionals to see when it comes to providing nutritional advice relating to fertility or pregnancy.  Nutrition Plus dietitians provide workshops, online programs and personalised consultations for patients who are trying to conceive, are pregnant or experiencing postpartum.

For more information see www.nutritionplus.com.au or to save a complimentary seat for the upcoming webinar, see www.melaniemcgrice.com/webinar7. Please note that spots are limited, so book early to ensure you don’t miss out.

Dietary Education Sheets Added to Bp Premier - Preview
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Best Practice announces growth in HealthShare Referrals uptake

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Best Practice Software has announced that, since integrating the HealthShare referrals functionality earlier this year in Bp Premier’s Indigo SP1 release, there has been consistent growth, with over 50% of Bp Premier subscribers now using the HealthShare Referrals directory on a monthly basis.

 Dr Frank Pyefinch, CEO of Best Practice, said it was pleasing to see many Bp Premier users now using the Referrals Directory.  “We originally decided to offer our subscribers access to HealthShare’s directory because it had been one of our most requested additions to the product. It is very pleasing to see the most recent results, reinforcing the value the directory provides to GPs and Practice admin staff.”

 HealthShare CEO, Rami Weiss, said, “We are thrilled to hear Best Practice Software’s news about the strong uptake from Bp Premier users, reinforcing the anecdotal feedback we consistently receive from GPs and practices. We are proud to partner with Best Practice to offer our directory to support GPs in their referral-making decision process.”

 Available for free to Bp Premier subscribers, the integrated Referrals directory provides GPs with comprehensive and up-to-date information about private practising specialists and allied health professionals, and includes detailed information about a health professional’s specialty, sub-specialties, special interest areas, practice locations, hospital affiliations, languages spoken and bio.

 In addition, the directory allows GPs to search for specialists who participate in “No Gap” and “Known Gap” arrangements, with 29 private health insurers including HCF, nib and the member funds of the Australian Health Service Alliance and the Australian Regional Health Group.

 As part of the integration, GPs are prompted to make the Referrals directory their default address book for writing referrals inside Bp Premier. The seamless integration simplifies the referral process for GPs, freeing up time for the delivery of care.

 Since the Indigo SP1 release, Best Practice has developed further enhancements in its Bp Premier GP software, with JADE SP2 currently in development. For more details on Bp Premier visit here. More details on HealthShare integration in Bp Premier can be found here.

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Best Practice named a Finalist in the ACS Digital Disruptors Awards

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Best Practice Software has been announced as a Finalist in the 2019 Skills Transformation of Work Teams (Small) Category in the Australian Computer Society Digital Disruptors Awards.

The ACS Digital Disruptors Awards showcase the leadership, creativity and innovation of Australia’s ICT sector and has witnessed a 32% increase in nominations since 2017.

Best Practice Software’s General Manager of Innovation and Development, John Rayfield said he was delighted that the Best Practice Team who have been working on the Best Health App have been recognised for their efforts to date.

“We have been told that one of the ACS’ key priorities as the professional association for the ICT sector is to recognise excellence and to raise the standards and professionalism across the industry, so we’re delighted that our Best Health App team have been named Finalists” said John.  “We have some big plans for the future of our Best Health App, so to be recognised at this early stage by the ACS only encourages us to continue to innovate and deliver leading health care experiences to our Bp Premier customers and their patients”.

The Digital Disruptors Awards will be announced at the conclusion of the Reimagination Thought Leaders’ Summit in Melbourne on 4th December 2019.   “We are very proud of our Development Team who have worked so hard on our Best Health App and have fingers crossed for a positive result at the Awards”.

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Bp Partner Network welcomes health start-up ‘Cubiko’

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Best Practice Software has announced that Brisbane health start-up ‘Cubiko’ has joined its Bp Partner Network as a Gold Partner.

Best Practice CEO Dr Frank Pyefinch said it was perfect timing. “With Cubiko launching its revolutionary new tool at the AAPM Conference it’s timely that they have become a Gold Partner in our Bp Partner Network” said Dr Pyefinch. “By joining the Bp Partner Network they are a recognised and approved integrator with Best Practice”.

Cubiko is the first business insights tool that harnesses fragmented streams of practice information to improve performance. The platform displays data in easy-to-understand dashboards, providing visual representations of practice data alongside selected metrics and key performance indicators (KPIs).

“We’re so pleased to be recognised as a Gold Partner across the Bp Partner Network. Having come from the business of General Practice ourselves, we truly understand the role Bp plays in supporting practices right across the country in delivering optimal patient care. We look forward to continuing to partner with the Bp team as we launch Cubiko, giving practices access to exciting new and powerful data insights,” Cubiko Founder & CEO, Chris Smeed, said.

“The Bp Partner Network is governed by a commercial and technical framework that provides added value for the Partners whilst ensuring they comply with relevant legislation; and that their offering has been assessed for impact or risk to the products and services Best Practice Software provides. The security of our Customers’ data is important to them, their Patients and, in turn, Best Practice and our Partners” said Dr Pyefinch.
After a 12 month trial with leading general practices across Australia, including many Bp Premier users, Cubiko was officially launched this week at the AAPM Conference in Brisbane. Cubiko, a joint venture between data analytics specialist, ‘Aginic’, and award-winning general practice, ‘Inala Primary Care’, will stimulate improvements to productivity, profitability and reduce day-to-day operational challenges facing the general practice community.

“Best Practice was pleased to be part of the 12 month trial and it’s great to see the public launch by our Gold Partner Cubiko” Dr Pyefinch said.

Anyone wanting more information on the Bp Partner Network can call into the Best Practice display at the AAPM Conference (finishing today, Friday 4th October at 3pm at the Brisbane Convention and Exhibition Centre) or email Partners@bpsoftware.net

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Registrations now open for Australia’s leading Medical IT Summit

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Registrations are now open for the Bp Premier Summit 2020, Best Practice Software’s popular event that brings Bp Premier users together with the Best Practice team, vendors, health providers, medical organisations and a world class group of presenters. It will be held from Friday 22nd May to Sunday 24th May 2020 at the Brisbane Exhibition and Convention Centre at South Bank.

Best Practice CEO Dr Frank Pyefinch said it will be a tremendous event.

“This is our 6th Bp Summit and we believe we’ve excelled ourselves with an excellent program” Dr Pyefinch said. “Bp Premier Summit 2020 will provide delegates with a wealth of experience, new skills and new ideas from inspiring speakers, plus they’ll still have time to unwind and catch up with colleagues, which is always a great part of our Summits”.

With so many exciting developments to showcase, Bp Premier Summit 2020 is an event not to be missed.

“Bp Premier’s functionality now goes beyond the Practice, becoming the digital nerve centre linking our customers to an ever-widening network of medical services, health providers and government institutions, which will be covered in detail in world class presentations” said Dr Pyefinch. “With Bp Premier users also connecting to patients like never before with the Best Health App there is much to celebrate”.

The 2020 Summit will also give Bp Premier users a unique opportunity to engage with many more of Bp Premier’s partners and vendors of integrated and compatible technologies.

“But it won’t be all business” said Dr Pyefinch. “Delegates will enjoy a Brisbane River cruise on the amazing Yot Club Super Yacht on the Saturday night”.

Full details of the action-packed Bp Premier Summit 2020 program can be found here.

Registrations are now open, with Early Bird rate available until the end of the 2019 and can be made directly here.  And for a full rundown and the latest news visit the dedicated Bp Premier Summit 2020 website here.

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