Bp Allied: Assisting Practices With Navigating COVID-19

Globally, we are all facing unprecedented times in an ever-evolving situation due to COVID-19.  Our healthcare system will be placed under immense pressure over the course of this time and many of your clients will be seeking ongoing support from your practice due to new and pre-existing conditions or mental health issues arising from the anxiety surrounding COVID-19.

Here at Best Practice, all our staff are now working from home to ensure our business can continue to support you during this busy period.  You may also be considering moving your staff to a work from home situation or a change in normal working structure to deal with this extraordinary time.  These changes will bring challenges.

However, Bp Allied is able to assist you to alleviate the stress in this transition. We’ve gathered a few hints and tips to help you navigate your practice through these difficult times.

Transitioning to a Hosted Environment

Bp Allied Fully Hosted is the perfect solution for any practice wishing to work in different locations while maintaining a single database and an overview of the entire practice.   For our customers currently hosting BP Allied internally, you may wish to consider transitioning to our fully hosted service to give you more flexibility in work locations. 

Bp Allied Fully Hosted Subscription benefits:

  • Allows staff to access Bp Allied from their home computers or other remote location;*
  • Suitable for Windows and Mac;
  • Backups every 30 minutes;
  • Secure Australian Servers; and
  • Support and Upgrades readily available.

* A suitable internet connection is required.

If you’d like to discuss moving to a Fully Hosted environment please call our Sales Team on 1300 40 1111, Option 3, then Option 2.

 Telehealth Appointments

Telehealth will be a crucial tool in maintaining client appointments for those that are isolated.  Click here to download a short PDF on how to use Zoom with Bp Allied.

For our customers taking advantage of Physitrack, a reminder that Physitrack has an inbuilt Telehealth service.  Telehealth video calls are completely free with Physitrack until 13th April 2020, so now is a great time to sign up.

Bp Allied users get access to Physitrack at a greatly reduced price of only $8.99 p/m (regular subscriptions are $13.99 p/m). If you’d like to know more about Physitrack visit www.physitrack.com

 Online Appointment Bookings

Taking advantage of our HealthSite Integration to allow clients to book their own appointments will significantly reduce administration time for your practice.  Healthsite seamlessly connects to Bp Allied to allow your clients to book a real-time appointment with your practice 24 hours a day. 

Healthsite are generously giving our Bp Allied customers three months free access to their online booking service until 31st March 2020. 

Visit  www.healthsite.com.au or phone 03 9592 8986 for more information. 

SMS or Email Communications

You may be required to communicate certain information to your clients regarding a change in working hours, office structure or other notices concerning COVID-19.   Appointment Reminders are a great way to provide this information, to create a new SMS or Email template within Bp Allied, go to Data Maintenance > Reminder Templates.

Medicare Online Claiming

Our development team have rushed out the latest COVID-19 MBS Items for use with Bp Allied.  These items cover patients who have been diagnosed with COVID-19 virus but are not in hospital or patients who have been required to isolate themselves in quarantine.  Bp Allied customers wishing to utilise these MBS Item codes will need to follow the instructions in a PDF here to update the included MBS Item list.

We welcome you to join our discussion forum and share any other hints or tips in managing your practice with your colleagues. 

All the Best!

Authored by:

Melissa_Staff

Melissa Dobell
Account Specialist at Best Practice Software