Join our Sales & Account Management team At Best Practice Software, we’re focused on enabling better healthcare across Australasia. Our clinical and practice management software solutions are designed for simplicity, feature-rich application, and real-world dependability, built by doctors for doctors. Our Bp Premier, Bp Allied, and Bp VIP.net software ranks amongst Australasia’s most popular medical software products, and we provide regular updates and enhancements to suit today’s practice management environment, backed up with great human support and tailored user training and engagement options. If you’d like to join us on our quest, consider this exciting career opportunity now available. In this role you will lead the Sales and Account Management function within Bp to maximise customer engagement, achieve profitable sales revenue growth and high customer advocacy, to build operational excellence and to develop a high performing team. The successful applicant can either be based at our Brisbane Business Centre or Bundaberg Operations Hub. Apply here to be based in Brisbane; or here to be based in Bundaberg.
Join our Sales team in our Bundaberg Operations Hub If you’d like to join us on our quest, consider this exciting career opportunity now available. Our new Sales Specialist is based in our Sales & Account Management team in our Bundaberg Operations Hub. The original base of Best Practice Software, and now a major operational nerve centre for the company’s operations, our Bundaberg Operations Hub is located in the regional city’s Central Business District, on the central coast of Queensland, just four hours’ drive – or a 40 minute flight – north of Brisbane and was recently named Business of the Year at the Bundaberg and District Chambers of Commerce Business Excellence Awards 2019. Bundaberg is an important provincial business, government and agricultural service city. Our facilities in Bundaberg form part of one of Australia’s largest health-IT campuses, and includes three modern purpose-fit buildings accommodating a busy national support centre, and a variety of software development and commercial operations. The focus of this role is to promote and sell our suite of Medical Practice Management solutions to Medical Practices. You will engage and build positive relationships with prospects and customers, understand their needs and provide them with information, knowledge and resources to guide their purchasing decisions and equip them with tools to maximise the value from our solutions. Apply here.
At a glittering Awards Ceremony on Saturday night, Best Practice Software was announced as Business of the Year at the Bundaberg and District Chambers Business Excellence Awards. The company also received the Manufacturer of the Year Award and its Manager, Marketing, Communications and Events, Trish Mears was awarded the Lifetime Achievement Award. Best Practice Chief Operating Officer Craig Hodges said the entire team was delighted with the result. “I’m so humbled to accept these awards in manufacturing and business excellence on behalf of a greater team of more than 150 people who make a tireless contribution each and every day” Mr Hodges said. “More than recognition of our team’s efforts though, I think this award as a major local manufacturing business cements the Bundaberg region’s place as a regional innovation capital in Australia with a strong health-tech focus. This regional economy has been built on sugar cane, small crops, distilled spirits, and light manufacturing, but we’ve proven its place as an IT and health-technology contributor to Australia and New Zealand. It also shows that regional Australia has an important place in developing cutting-edge technology with global potential” Mr Hodges added. Mr Hodges paid tribute to the vision and direction of the business’ founders, Dr Frank & Lorraine Pyefinch and his team of software design, development, sales, and support professionals located throughout Australasia. “We have assembled a great team, who are entirely focussed on quality innovative health technology products and service, and their contribution underpins our award wins”. Mr Hodges was especially pleased with the Chambers’ acknowledgement of the efforts of Trish Mears, adding “Trish exemplifies everything that’s great about our values – care for others, engagement within the community, people-focus, and active contribution to medical training and positive clinical outcomes. Trish is a true local champion, and I’m very proud of everything she contributes to the local communities in which we operate”. (Photo L to R: Bp’s GM Customer & Commercial Janet Whitmore, BUSY At Work’s Betty Lappin and Bp COO Craig Hodges. Photo thanks to Sabrina Lauriston)
Join our Product Management team in our Brisbane Business Centre We’re looking for a knowledgeable, well-rounded Product Manager who has experience in delivering in a complex B2B environment. This role will be based in our Product Management branch in our Brisbane Business Centre. In this role you will manage the entire product lifecycle from ideation to retirement, for your portfolio of clinical and management medical software products and services, ensuring they meet and anticipate user needs, provide us with a competitive advantage and are profitable. You will develop and maintain in-depth understanding of the healthcare industry specific to your product(s), both domestic and abroad; the government agenda and initiatives; and the competitive environment and our positioning, to design and develop product offerings that are innovative, and disruptive keeping us ahead of the competition and provide our customers with amazing products and services. Find out more here.
Best Practice Software’s new release of our popular general practice software Bp Premier – Indigo Service Pack 1 (SP1), has been launched today. Bp’s General Manager Innovation and Development, John Rayfield, said Indigo SP1 includes significant enhancements to electronic communications; including consent options and patient enrolment features, and Bp SMS functionalities to Bp Premier. “We are very pleased to launch Bp Premier Indigo SP1 today, with many management and clinical changes that will benefit general practice around Australia” Mr Rayfield said. “We have created some invaluable supporting material to help our customers navigate our latest release, including Quick Reference Guides, Videos and updates to our ever popular Bp Premier Knowledge Base” Mr Rayfield said. Be Premier Indigo SP1 Snapshot Enhanced Bp Comms consent and enrolment
- As part of the enhanced Bp Comms feature, Practices must choose which electronic communication consent options they want to implement in their practice as this determines what is available for the individual patients to consent to
- Patients must consent to the additional clinical-related consent options and either go through a 2-stage mobile number verification process or 1-stage enrolment. (All this will be explained in the resource material).
- The ability to directly SMS patients from the Inbox
- Be able to send a SMS directly from the Patient record
- Follow-up of patient results will be made easier with the inclusion of the Bp SMS feature available in the Follow up Inbox
- Reminders can now be sent to consented patients using Bp SMS
- Database (Utilities) Search – utilise Bp Premier’s inbuilt search tool to identify groups of patients and contact them using the Bp SMS service
- Default templates are available for each type of message
- The ability to record a note for all electronic communications with a patient
- All messages to an individual patient can be viewed from Patient demographics and the Patient clinical record
- All messages sent to all patients can be viewed from the main Bp screen (used to check for failed messages)
- HealthLink online directory
- HealthShare referral directory
- Integrates with the SafeScript real time prescription monitoring project (Victoria only)
Best Practice Software enters a new era with its partners, with the launch of the Bp Partner Network. Bp CEO Dr Frank Pyefinch said the new Bp Partner Network will formalise arrangements, some of which have been in place since Best Practice Software’s inception in 2004. “We are launching this new program to formalise the terms, conditions, and foundations of the contractual relationship we have with all third party vendors and commercial partners who integrate with our software” Dr Pyefinch said. “We’re seeking to not only grow the number of commercial partners to provide new programmatic and integration features for our software users, but also formalise our internal systems, policies, processes and benefits that underpin our commercial partnership program” said Dr Pyefinch. “Our aim is to put in place simple accreditation steps that help ensure we’re working with vendors who share our philosophies and beliefs, and then celebrate that mutual partnership and collaboration through a new promoted tiered partnership model” he added Another important reason for the new Bp Partner Network is security. “We’re implementing important new security protocols, including the tokenisation of Stored Procedures and Tables, in the Bp Premier database” said Dr Pyefinch. “The new Notifiable Data Breach Scheme requirements are also a key focus of our new Bp Partner Network” he added. Current partners will be receiving information, including a survey, as the new program moves through the planning stages, to ensure it meets partners’ needs. For businesses interested in integrating with Best Practice Software and wanting to know the benefits of being part of the Bp Partner Network, email email@example.com. Pictured: Best Practice Software’s Manager, Commercial & Customer Enablement Jessica White and CEO Dr Frank Pyefinch launching the Bp Partner Network.
Make 2019 the year you and your team get the most from Bp Premier, with these fabulous training courses in a capital city near you. Whether you want to know about Management Essentials, Clinical Essentials, Advanced Management, or the new Bp Comms features coming out in Bp Premier Indigo SPI – there’s a course for you. Check the dates and locations here
Our Support Team will be here for you over the Christmas/New Year period: WORK DAYS (27th, 28th and 31st December) AUSTRALIA Bp Premier: 7am to 6pm (AEST) Bp VIP.net: 8am to 6pm (AEDT) Bp Allied: 8am to 5pm (AEDT) NEW ZEALAND Bp VIP.net and VIP Gold: 7am to 6pm (NZDT) PUBLIC HOLIDAYS AUS: 25th & 26th December, 1st January NZ: 25th & 26th December, 1st & 2nd January Available for Emergency Calls: Australia: 1300 40 1111 New Zealand: 0800 40 1111 Our Sales Team will be here for you on workdays from 8am to 5pm between Christmas and New Year (27th, 28th and 31st December) Email: firstname.lastname@example.org Australia: 1300 40 1111 (AEST) New Zealand: 0800 40 1111
Best Practice has completed the development of a direct load reporting tool for nKPI, HCP, and certain OSR data for our Aboriginal Community Controlled Health Services. The new Bp Premier Reporting Tool is currently being tested by a number of our beta sites and will be available for the December 2018 reporting period. All sites will be emailed instructions on installing and using the tool prior to the reporting date for the December 2018 reporting period. The benefits of this tool include:
- Reduce the time your staff spend on producing reports for your practice.
- Send reports directly to the Federal Department of Health’s Health Data Portal.
- Preview summary and detailed data before submitting the report through the easy-to-use wizard interface.
Best Practice Software is delighted to announce its new national partnership with the Australian Association of Practice Management. The National Partnership is a first for the two organisations, which will see Best Practice Software support AAPM’s membership of more than 2,700 Practice Managers around Australia. Best Practice Software’s Chief Operating Officer Craig Hodges said the company had been searching for new industry partnerships and believed the AAPM alliance was a great fit for both parties. “When we looked closely at what Bp stands for, and our founding principles of quality, care, customer-mindedness, and trustworthiness, we found what we believe is the perfect partner in the AAPM. The AAPM team – and their wide network of hard-working members – mirror our own beliefs in providing quality support for Australasian healthcare, so there’s a level of connectedness between our two organisations that we think makes for a long and healthy relationship”, Mr Hodges said. “We think our new partnership provides enormous benefits for our users, many of whom are represented in AAPM membership. We’re thrilled with the prospect of further collaboration, and we think AAPM members are going to be very excited to hear some ideas we’ve got in store to maximise member value and benefit” added Mr Hodges. With AAPM celebrating its 40th year in 2019, AAPM’s Chief Executive Officer Nicholas J Voudouris said it will be a big year for the peak body for Practice Managers in Australia and the ideal time to support and promote leading healthcare tools. “As AAPM heads into celebrating its 40th year next year, we are delighted that Best Practice Software has chosen to join our partnership family” Mr Voudouris said. “AAPM partnerships are based on genuine relationships which enhance the association and most importantly its members”.