Commercial Partnerships Coordinator

Join our Commercial Partnerships team in our Brisbane Business Centre

If you’d like to join us on our quest, consider this exciting career opportunity now available.

Our new Commercial Partnerships Coordinator is based in our Commercial and Customer Enablement branch in our Brisbane Business Centre.

Our Brisbane Business Centre is located in the Centre of Queensland’s bustling state capital, and is within walking distance of Central Station and a variety of cafes, restaurants, and CBD-shopping. This office supports a key customer, vendor, government and industry engagement space, providing modern, open and collaborative work spaces for our software development, software support, and customer and commercial group operations.

Role Requirements:

In this exciting new role, we are looking for an experienced business support specialist to join us in the role of Commercial Partnership Coordinator to assist with coordinating the day to day administration and business activities for our large Partner Program.

Our Commercial Partnership Coordinator supports the effective running of the team and provides a professional level of service across the Commercial team functions which include:

  • Maintenance and support of our Partnership network to ensure that our partner program is managed, and relevant business processes delivered and maintained;
  • Effective support provided for all new and existing business opportunities throughout the Commercial Partnership Lifecycle;
  • Managing the end to end onboarding process for all new Partners;
  • The meeting of reasonable internal and external stakeholder expectations on the responsiveness, appropriateness and professionalism involving both customer and partner engagements;
  • Administration of new Partner contracts and invoicing, including record keeping and reporting;
  • Managing the subscription lifecycle to ensure that all subscriptions and quarterly revenue reports are received and paid;
  • General reporting and administrative assistance to the Commercial Team as required.

Our Ideal Applicant:

Naturally, we’re after the best.  We believe our ideal applicant will bring the following attributes:

  • 3+ Years’ experience in a similar role, providing business or program support;
  • High order skills in written and verbal communications, reasoning and analytical thinking;
  • An ability to work autonomously and in a team-based environment;
  • Proven advanced competencies in Data analytics and advanced MS Excel skills;
  • Solid skills in Windows desktop software;
  • Effective time management skills and the ability to set and meet deadlines;
  • Post-secondary qualifications in business, business administration or IT;
  • Flexibility to travel locally and domestically;
  • Experience in the Health Industry, specifically medical software – is desirable but not essential.

If you’re ready to soar to new heights, then apply here.  Please ensure that you complete the screening questions before submitting, as this will form part of your application.

Only people with the rights to work within Australia need apply.

Best Practice releases Best Health App

A revolution in patient care takes place today with the launch of the Best Health App, Best Practice Software’s new patient app, available free to patients of Practices using Best Practice’s latest Bp Premier software release, Jade Sp1.

Practices will now be able to go above and beyond in respect of the added value services that they can offer to their patients.

According to Dr Frank Pyefinch, Best Practice’s CEO, “This new and exciting app connects Bp Premier Practices with their patients in a way that will help strengthen relationships, engage patients in their health care journey and empower them towards improving their health outcomes”.

The Best Health App enables a direct mobile connection between Patient and Practice. Uniquely, the Best Help App provides the Patient with Health Fact Sheets relevant to their well-being and Health Summaries.

Phase One of the Best Health App also allows the Patient to:

  • View their upcoming appointments
  • Book online appointments if the Practice uses an online appointment vendor
  • Receive and respond to appointment reminders
  • Check-in for their appointments
  • Receive Clinical Reminders and other messages from their Practice

“All this – and reduced administration time, lower messaging costs and streamlined patient communication! It’s every practitioner’s dream!” said Dr Pyefinch.  “Our team is already working on Phase 2 of the App which will include even more ways to connect practices and their patients”.

The Best Health App has all the bases covered in respect of Practice/Patient confidentiality. Security, privacy and storage of patient’s sensitive data is critical and forms the architectural backbone of the Best Health App. On downloading the App, two verified forms of ID are required to enable account creation – an email address and mobile number. Messages are exchanged using two levels of encryption. Additionally, mobile devices have inbuilt security, meaning that anything stored locally is encrypted. Public access to all data has been blocked. Personally Identifiable Information and Clinical Data cannot be decrypted.

“Getting on board with the Best Help App could not be easier or cheaper for your Practice – we will send you a Welcome Pack with everything you need to activate the App and promote the benefits to your patients including, brochure stand, brochures, posters and instruction sheets” said Dr Pyefinch. “Everything referenced here in relation to the App can be set up with one initial low-cost fee”.

If Practices do not currently use Bp Premier but are excited by the opportunities offered by the Best Health App, they can contact Further details can be obtained online as well at


Photo: Some of the Best Practice team who have developed and worked on the Best Health App

BACK ROW L to R – Niraj Bhatt, Dr Frank Pyefinch, Meg Gugenberger, Landon Reilly

FRONT ROW L to R – Honey Sivan Kutty, Lorraine Pyefinch, Toseef Ajmeri, Vinay Kumar