Bp runs free webinar on the Practice Incentive Program

With the Practice Incentive Program Quality Improvement Incentive (PIP Q1) coming into effect on 1st August 2019, we have developed a free Be in the Know webinar to give Bp Premier users the latest information.

Best Practice Trainers will go through the changes and the best way to manage the Quality Improvement process using Bp Premier.

Topics will include:

  • What is PIP QI Incentive
  • PIP QI requirements and obligations
  • How to apply for PIP QI
  • Why quality data is crucial
  • Recording Data using Clinical Coding and other standard workflows
  • Checking your data
  • Using data cleansing tools
  • Where to find more information

The free one hour webinars will be held 10am and 2pm Tuesday 30th July and Thursday 1st August. Registrations can be made here.

Sales Specialist

Join our Sales team in our Bundaberg Operations Hub.

If you’d like to join us on our quest, consider this exciting career opportunity now available for our new Sales Specialist is based in our Sales & Account Management team in our Bundaberg Operations Hub.

Role Requirements:

We are looking for a driven, flexible, organised, professional and energetic team player to join our inbound Sales Team.

Role and Responsibilities

The focus of this role is to promote and sell our suite of Medical Practice Management solutions to Medical Practices. You will engage and build positive relationships with prospects and customers, understand their needs and provide them with information, knowledge and resources to guide their purchasing decisions and equip them with enablements to maximise the value the realise from our solutions.

Tasks includes:

  • Build trusted relationships with customers by professionally responding to and managing sales and general enquiries;
  • Effectively qualify and manage leads and opportunities, providing prospective customers with product information, organising demonstrations and trials and maintaining contact, seeking to win the prospective customer’s confidence and finalise the sale;
  • Maintain accurate, quality, current information about customers in our CRM system;
  • During the customer’s first 90 days, provide them with a welcome pack and a follow up call to ensure they are satisfied with the product and whether they require further training or support;
  • Manage all sales activities throughout the customers lifecycle, including subscription renewals;
  • Initiate and target customers to increase customer yield through upsell and cross-sell of products;
  • Proactive contribution to the improvement of sales processes, procedures, tools, documentation and other resource materials/aids;
  • Develop self and keep knowledge current so that you present yourself to prospects and customers as conversant in our products, their features and value add over our competitors, thereby enabling the selling of solutions which align with the customer’s needs;
  • Attend, or support others attending, conferences and customer events, promoting our products and services.

Our Ideal Applicant:

Naturally, we’re after the best.  We believe our ideal applicant will bring the following attributes:

  • Inbound/outbound sales/customer service experience;
  • Quick to learn new processes and systems;
  • High developed communication skills (written and verbal) with an ability to effectively interact with people at all levels and from varying backgrounds;
  • Highly organised, with effective time management skills and the ability to set and meet deadlines;
  • Solid skills in MS Office and Windows software;
  • Post secondary qualifications in business administration (equivalent to a minimum Certificate IV) – preferred;
  • Knowledge of CRM tools, MS Dynamics preferred;
  • Lateral thinker, with sound judgement and reasoning skills;
  • Active listening and inquisitive questioning skills;
  • Some travel may be required.

If you’re ready to soar to new heights, then click the link below.  Please ensure that you complete the screening questions before submitting, as this will form part of your application.

Only people with the rights to work within Australia need apply.

Find out more here.

Software Developer (Front End)

Join our Delivery team in our Hamilton Operations Centre

If you’d like to join us on our quest, consider this exciting career opportunity now available.

Our new Software Developer role is based in our Delivery team in our Hamilton Operations Centre. Our Hamilton Operations Centre serves as our company’s New Zealand national headquarters, and home to our local software development, software support, and customer and commercial group operations, closely engaged in New Zealand healthcare interactions. The office features purpose-fit open space in a modern building on the banks of the Waikato River in this thriving business and technology hub on New Zealand’s North Island.

Role Requirements:

The role will be suited to someone who meets the following role requirements:

  • Possesses Front-end web development skills in Typescript/React, HTML, CSS/Less;
  • Ideally, possesses additional development skills in one or more of .NET Core, Azure, CI/CD, Test Automation;
  • Willing to learn new things with good problem solving skills;
  • Able to work within agile development teams alongside architects, analysts, product managers and testers to develop software solutions that are scalable, intuitive and user-friendly;
  • Prepared to contribute to and communicate ideas and recommendations on the use of technology;
  • Can enhance individual and team knowledge across the delivery teams through cross skilling and ideas sharing;
  • Able to act as a technical expert to resolve technical issues, questions, or hurdles faced by our supporting teams.

Our Ideal Applicant:

Naturally, we’re after the best.  We believe our ideal applicant will bring the following attributes:

  • Ability to communicate effectively (written and verbal) at a technical and business level;
  • Good time management skills and the ability to self manage their tasks and meet deadlines;
  • A collaborative working style that fosters good teamwork;
  • Graduate qualifications in an appropriate software development discipline or equivalent experience;
  • A minimum of 2 years’ experience working in an Agile software development environment;
  • Good appreciation of software development, security, development tools and techniques.

If you’re ready to soar to new heights, then find out more here.  Please ensure that you complete the screening questions before submitting, as this will form part of your application.

Only people with the rights to work within New Zealand need apply.

Bp Premier Jade launched

Our new release of popular general practice software Bp Premier – Jade –  has been launched today.

Our General Manager Innovation and Development, John Rayfield, said Jade includes Clinical and Management improvements that will benefit Practices.

“We are very pleased to launch Bp Premier Jade today, with some great new Clinical features including updated BMI calculators, Asthma Care improvements and My Health Record feature enhancements” Mr Rayfield said. “As always, we are committed to continual improvement to Management features as well; and Jade includes enhancements in Appointment Reporting, Multi-location customised layouts and ePIP reporting”.

Bp Premier Jade Snapshot

Clinical Improvements

Improved BMI calculators – Clinicians have access to BMI calculators for patients older than 2 years old including a percentile chart for children and teenagers. The previous Percentile Charts have been updated and enhanced to meet national recommendations.

Asthma Care improvements – Asthma-related enhancements include updating the Asthma Action plan and Symptom sheet, along with a spirometry compliance check.

My Health Record feature improvements – As patients now have the ability to opt out of and/or delete their My Health Record, their status will be regularly checked and the My Health Record button in the patient record will be deactivated if detected.

Management improvements

Improved appointment information – Practice Managers and Administrative Staff can now view valuable patient appointment information from the Follow Up Inbox including location, patient name (if you include family members), type, length and other options.

Multi-location improvements – Practices that operate across locations can create customised location layouts. In the word processor, you can now create location letterheads and include location specific information such as ABN and address fields. The Location ABN information will display on invoices and receipts. Text from PDF documents can now be copied and pasted into the word processor, as well.

ePIP reporting improvements – To assist with ePIP reporting, the Shared Health Summary report identifies the location of the clinician where it was uploaded.

CommBank Health Claim- Provides integrated Easy Claim and Overseas Student Claiming capabilities for Commonwealth Bank customers.

Bp Premier customers can upgrade to Jade directly from the Best Practice website: www.bpsoftware.net.

For more details on Bp Premier email: sales@bpsoftware.net or phone 1300 40 1111 (Option 1, then Option 2).

Manager, Finance & Reporting

Join our Finance & Reporting team in our Bundaberg Operations Hub or Brisbane Business Centre. At Best Practice Software, we’re focused on enabling better healthcare across Australasia.  Our clinical and practice management software solutions are designed for simplicity, feature-rich application, and real-world dependability, built by doctors for doctors. Our Bp Premier, Bp Allied, and Bp VIP.net software ranks amongst Australasia’s most popular medical software products, and we provide regular updates and enhancements to suit today’s practice management environment, backed up with great human support and tailored user training and engagement options. If you’d like to join us on our quest, consider this exciting career opportunity now available. Our new Manager, Finance & Reporting is based in our Finance & Reporting team in either our Bundaberg Operations Hub or Brisbane Business Centre. So, are you ready to be a part of this dynamic environment? Role Requirements: The focus of this role is to lead, manage and monitor all aspects of the group’s accounting and financial operations, ensuring quality control over financial transactions and reporting and providing professional advice and support to organisational leaders and the Board. Key responsibilities:
  • Manage the financial reporting for the organisation, including Executive and Board level;
  • Oversee the financial operations of organisation;
  • Manage the planning, analysis, forecasting and reporting of cash flow;
  • Manage the planning, analysis and preparation of the annual budget;
  • Development of a business partnership model with Branch Managers to improve budgeting and forecasting;
  • Undertake due diligence and develop cost benefit proposals for new initiatives;
  • Coordinating audit of accounts and resolving queries raised by auditors;
  • Providing specialist financial advice on policy matters as well as development and review of policies;
  • Developing, documenting and maintaining financial systems, processes and reports in line with best practice;
  • Providing advice and review in relation to taxation and statutory obligations;
  • Undertaking complex detailed financial investigations or reviews as requested;
  • Management of the organisation’s insurance policies, loans and lease obligations; and
  • Leading, mentoring, inspiring and developing the Finance & Reporting
Our Ideal Applicant: Naturally, we’re after the best.  We believe our ideal applicant will bring the following attributes:
  • Minimum of 3 years’ experience in a senior finance manager role;
  • Graduate qualifications in Accounting, Business or Commerce;
  • Post-graduate current professional membership as a CPA/CA;
  • Strong business acumen with a commercial background;
  • Well-developed stakeholder engagement and business partnering skills;
  • Exceptional people and leadership skills with a collaborative, supportive, mentoring style to drive system and process improvement across the team;
  • Superior analytical skills to be able to tell the meaning behind the numbers;
  • Exceptional communication skills with the ability to interact with all levels of the organisation and with a high customer service orientation;
  • High proficiency in using software particularly MS Excel. Previous MYOB Advanced experience highly desirable;
  • Flexible and adaptable to changing needs of the business;
  • Experience in the Health Industry, specifically medical software – is desirable but not essential.
If you’re ready to soar to new heights, then hit that button below marked Apply for This Job.  Please ensure that you complete the screening questions before submitting, as this will form part of your application. Only people with the rights to work within Australia need apply. Please apply here for the position based in our Bundaberg Operations Hub. Please apply here for the Brisbane position  

Sales Leader

Join our Sales & Account Management team in our Bundaberg Operations Hub.

If you’d like to join us on our quest, consider this exciting career opportunity now available.

Our new Sales Leader is based in our Sales & Account Management team in our Bundaberg Operations Hub.

Role Requirements:

In this role you will lead and inspire the inbound Sales team to effectively and proactively manage leads, opportunities, customer acquisition and retention, and the on-boarding and enablement of customers during their first 90 days, resulting in a positive customer experience.

  • Extensive experience in successfully managing and developing a team of sales specialists in a busy call centre environment.
  • Great interpersonal and leadership skills.
  • Proven record of sales and team achievement.
  • Advanced skills in CRM data management, preferably using MS Dynamics.
  • Good analytical, conceptual and problem-solving abilities.
  • Proven ability to build and maintain rapport with customers.
  • Exceptional time-management skills with a proven ability to plan ahead for self and the team.
  • Flexible and adaptable.
  • Sound reasoning and judgement skills.
  • High degree of common sense and nous.
  • High level of empathy.
  • Self-motivated and hard working.

Find out more here.